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Dukaan description
Dukaan is an e-commerce platform that helps businesses create and manage online stores. It offers a user-friendly interface, customizable themes, and various features like product management, order tracking, and marketing tools. Dukaan focuses on providing a fast and scalable solution for businesses of all sizes, from small startups to large enterprises. Its emphasis on speed, performance, and ease of use makes it a competitive option in the e-commerce platform market.
Who is Dukaan best for
Dukaan is a user-friendly e-commerce platform empowering businesses, particularly in India, to effortlessly create and manage online stores. Its mobile-first design and diverse integrations simplify operations. While praised for ease of use and affordability, users have noted concerns about customer support and pricing transparency.
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Best for small to medium-sized businesses.
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Ideal for e-commerce, retail, consumer goods, education, and media & entertainment.
Dukaan features
Supported Dukaan allows building a website with a product catalog, including advanced features like variants and SKUs. |
Supported Dukaan supports order tracking with notifications and tracking links for shipments. |
Supported Dukaan allows creating and managing product catalogs, including advanced features like variants and SKUs. |
Supported Dukaan supports product catalog management, including product details, categories, and pricing. |
Supported Dukaan supports creating and managing product promotions, including discounts and banners. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Dukaan reviews
We've summarised 104 Dukaan reviews (Dukaan TrustPilot reviews, Dukaan Capterra reviews and Dukaan G2 reviews) and summarised the main points below.
- User-friendly interface for easy store setup and management.
- Mobile-first approach allows for convenient store operation.
- Wide range of integrations with payment gateways, shipping providers, and marketing tools.
- AI-powered tools for product descriptions and other tasks.
- Affordable pricing plans compared to competitors like Shopify.
- Poor customer support with slow response times, often relying on ineffective bots.
- Dynamic pricing model leads to unexpected costs and billing confusion.
- Limited customization options for store design and advanced features.
- Occasional technical issues, including website downtime and app bugs.
- Aggressive upselling tactics and misleading free trial offers.
Dukaan pricing
The commentary is based on 42 reviews from Dukaan Capterra reviews, Dukaan G2 reviews and Dukaan TrustPilot reviews.
Dukaan's pricing is a point of contention. While some praise its affordability for basic online stores, many find its subscription plans expensive, especially given the limited features, bugs, and poor customer support. Hidden costs and sudden price increases are also common complaints.
Users sentiment
Dukaan alternatives
Optimizely Customized CommerceBuild a unique online store, no coding needed, boost B2B sales.Read more
Dukaan FAQ
Dukaan is an e-commerce platform enabling businesses to create and manage online stores. It offers a user-friendly interface, customizable themes, and features like product management, order tracking, and marketing tools. Dukaan prioritizes speed and scalability for businesses of all sizes.
What is Dukaan and what does Dukaan do?
Dukaan is an e-commerce platform enabling businesses to create and manage online stores. It offers a user-friendly interface, customizable themes, and features like product management, order tracking, and marketing tools. Dukaan prioritizes speed and scalability for businesses of all sizes.
Dukaan offers a wide range of integrations with payment gateways like Razorpay and PayPal, shipping providers like Shiprocket, and marketing tools to enhance your online store's functionality. It also integrates with various other applications.
How does Dukaan integrate with other tools?
Dukaan offers a wide range of integrations with payment gateways like Razorpay and PayPal, shipping providers like Shiprocket, and marketing tools to enhance your online store's functionality. It also integrates with various other applications.
Alternatives to Dukaan include Shopify, Ecwid, QPe, StoreHippo, WooCommerce, and Sana Commerce Cloud. These competitors offer similar e-commerce functionalities such as online store creation, product management, and marketing tools. They cater to various business sizes and offer different pricing and feature sets.
What the main competitors of Dukaan?
Alternatives to Dukaan include Shopify, Ecwid, QPe, StoreHippo, WooCommerce, and Sana Commerce Cloud. These competitors offer similar e-commerce functionalities such as online store creation, product management, and marketing tools. They cater to various business sizes and offer different pricing and feature sets.
Dukaan's legitimacy is questionable due to conflicting user reviews. While some praise its user-friendly interface and affordability, others report poor customer support, unexpected costs, and limited customization. Thorough research is recommended before committing to Dukaan.
Is Dukaan legit?
Dukaan's legitimacy is questionable due to conflicting user reviews. While some praise its user-friendly interface and affordability, others report poor customer support, unexpected costs, and limited customization. Thorough research is recommended before committing to Dukaan.
Unfortunately, pricing information for Dukaan is not available at this time. Contact Dukaan directly to inquire about pricing and determine if Dukaan is worth the investment for your needs.
How much does Dukaan cost?
Unfortunately, pricing information for Dukaan is not available at this time. Contact Dukaan directly to inquire about pricing and determine if Dukaan is worth the investment for your needs.
Dukaan's customer service receives negative feedback. Users report slow response times, unhelpful bot assistance, and unresolved issues. While some appreciate the customer care support, the overall sentiment towards Dukaan's customer service is unfavorable.
Is Dukaan customer service good?
Dukaan's customer service receives negative feedback. Users report slow response times, unhelpful bot assistance, and unresolved issues. While some appreciate the customer care support, the overall sentiment towards Dukaan's customer service is unfavorable.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.