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Miva

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Company health

Employee growth
4% decrease in the last year
Web traffic
5% increase in the last quarter
Financing
August 2021 - $18M

Ratings

G2
4.4/5
(187)

Miva description

Miva is a customizable e-commerce platform designed for businesses with complex catalogs and high-volume sales. It's known for its speed, flexibility, and control, allowing you to manage every aspect of your online store. Miva excels in handling unique business needs and provides excellent customer support. While it might not be suitable for small businesses, it's a powerful solution for mid-sized to large companies looking for a robust e-commerce platform.


Who is Miva best for

Miva is a powerful e-commerce platform for businesses with complex catalogs and high sales volumes. Users praise its customizability, robust features, and excellent customer support. However, some find the admin UI challenging and the pricing high. It's ideal for medium to large businesses in various industries seeking a flexible and scalable solution.

  • Best for medium to large businesses with complex catalogs and high sales volume.

  • Ideal for e-commerce, retail, consumer goods, manufacturing, and more.


Miva features

Supported

Miva allows creating orders manually via admin panel and API.

Supported

Miva supports product catalog management, including product details, categories, and pricing.

Supported

Miva supports customer accounts, including saving information and order history.

Supported

Miva supports shopping carts, especially for B2B customers.

Supported

Miva supports payment gateway integrations, including Authorize.Net and Moneris.

Supported

Miva supports defining various shipping options and costs, including sorting, restrictions, and exclusions.


Miva reviews

We've summarised 186 Miva reviews (Miva G2 reviews) and summarised the main points below.

Pros of Miva
  • Highly configurable and easy to use
  • Excellent customer support
  • Adaptable to various customer experiences
  • Stable platform with seamless upgrades
  • Robust catalog for complex products and large SKUs
Cons of Miva
  • Difficult to find reliable developers and agencies
  • Admin UI can be hard to navigate
  • Not very customizable
  • High price point
  • Limited integrations to popular systems like Google Shopping, Trustpilot, Zendesk, MailChimp, requiring costly professional services

Miva pricing

The commentary is based on 16 reviews from Miva G2 reviews.

Miva's pricing requires contacting their sales team for a customized quote. They do not publicly list their pricing plans.

Users sentiment

Strongly negative
-1

See the Miva pricing page.


Miva alternatives

  • Logo of WooCommerce
    WooCommerce
    Build and customize your online store with WordPress.
    Read more
  • Logo of Salesforce Commerce for B2C
    Salesforce Commerce for B2C
    Builds and runs engaging online stores, personalized for each shopper.
    Read more
  • Logo of SAP Commerce Cloud
    SAP Commerce Cloud
    Builds and runs enterprise-grade online stores, highly customizable.
    Read more
  • Logo of Optimizely Customized Commerce
    Optimizely Customized Commerce
    Build a unique online store, no coding needed, boost B2B sales.
    Read more
  • Logo of Dukaan
    Dukaan
    Quickly build and manage your online store, no coding needed.
    Read more
  • Logo of Shopify
    Shopify
    Sell anything online. Simple setup, powerful tools, grow your business.
    Read more

Miva FAQ

  • What is Miva and what does Miva do?

    Miva is a highly customizable e-commerce platform ideal for businesses with complex catalogs and high-volume sales. It offers robust features, including custom order creation, product catalog management, and various shipping options. Miva excels in handling unique business requirements and provides strong customer support. However, it's known for its higher price point and some users find the admin UI challenging.

  • How does Miva integrate with other tools?

    Miva integrates with various payment gateways like Authorize.Net and Moneris. However, users note that integrations with popular tools like Google Shopping or Mailchimp may require costly professional services and may be limited.

  • What the main competitors of Miva?

    Alternatives to Miva include BigCommerce, Shopify, Virto Commerce, and Sana Commerce Cloud. BigCommerce and Shopify are suitable for various business sizes, while Virto Commerce focuses on medium to large businesses. Sana Commerce Cloud targets companies using SAP or Microsoft Dynamics. If you're a smaller business, Ecwid might be a better fit than Miva.

  • Is Miva legit?

    Yes, Miva is a legitimate and safe e-commerce platform known for its robust features and customizability. It's a good choice for businesses with complex catalogs and high sales volume, offering excellent support. However, some users find the admin UI complex and the pricing high.

  • How much does Miva cost?

    Miva does not publicly disclose pricing information. Contact their sales team for a custom quote based on your specific ecommerce needs. Consider requesting a demo to assess product worth.

  • Is Miva customer service good?

    Miva's customer service receives overwhelmingly positive feedback. Users consistently praise the knowledgeable, responsive, and helpful support team, highlighting their prompt issue resolution and 24/7 availability. Many reviewers consider Miva's support a key strength and a differentiating factor.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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