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Dynatrace

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Company health

Employee growth
12% increase in the last year
Web traffic
1% decrease in the last quarter
Financing
December 2022 - $22M

Ratings

G2
4.5/5
(1256)
Capterra
4.5/5
(52)
TrustPilot
3.8/5
(2)
Glassdoor
4.1/5
(1459)

Dynatrace description

Dynatrace helps you understand how your software is running, like a health tracker for your apps and systems. It monitors everything - websites, networks, user experience - to pinpoint problems before they impact your business. With AI-powered analysis, Dynatrace simplifies complex data, giving you clear answers and helping you automate IT tasks.


Who is Dynatrace best for

Dynatrace offers AI-powered insights into application performance, empowering IT professionals to proactively address issues. Users praise its automated instrumentation and Davis AI for root cause analysis, while some note limitations in log format support and licensing cost estimation. Ideal for organizations seeking comprehensive application performance monitoring.

  • Best for small, medium, and large enterprises.

  • Especially valuable for software, IT, and telecommunications companies.


Dynatrace features

Supported

Dynatrace offers full observability into applications hosted in cloud environments including AWS, Azure, and GCP.

Supported

Dynatrace provides real-time application and server performance monitoring, including RUM and anomaly detection.

Supported

Dynatrace collects, stores, and analyzes log data using its Grail data lakehouse.

Supported

Dynatrace Davis AI provides automatic root cause analysis and interactive troubleshooting.

Supported

Dynatrace supports application performance monitoring, logs, and metrics.

Supported

Dynatrace monitors website speed, loading times, and overall performance.

Supported

Dynatrace uses AI to detect unusual activity compared to baselines.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Rather negative
-0.6

Customer Service

Neutral
+0.25

Ease of Use

Rather positive
+0.68

Reliability and Performance

Strongly positive
+0.92

Ease of Implementation

Neutral
+0.22

Scalability

Neutral
+0

Dynatrace reviews

We've summarised 1302 Dynatrace reviews (Dynatrace GetApp reviews, Dynatrace TrustPilot reviews, Dynatrace Capterra reviews and Dynatrace G2 reviews) and summarised the main points below.

Pros of Dynatrace
  • Automated instrumentation and the AI powered diagnostics
  • Davis AI
  • OneAgent
  • End to end infra visibility
Cons of Dynatrace
  • Limited log format support
  • Difficult to estimate DDU and DEM licensing cost
  • Very few AWS service default dashboard (RDS, DocumentDB etc)
  • Kubernetes implementation has been buggy for a long time

Dynatrace pricing

The commentary is based on 92 reviews from Dynatrace Capterra reviews, Dynatrace G2 reviews and Dynatrace GetApp reviews.

Pricing page not found

Users sentiment

Strongly negative
-1

See the Dynatrace pricing page.


Dynatrace alternatives

  • Logo of Datadog
    dynatrace vs Datadog
    Unified observability platform for monitoring, troubleshooting, and securing cloud applications.
    Read more
  • Logo of Sumo Logic
    dynatrace vs Sumo Logic
    Cloud logs and metrics analysis for faster troubleshooting and stronger security.
    Read more
  • Logo of AppDynamics
    dynatrace vs AppDynamics
    Observes app performance, finds bottlenecks, and boosts business outcomes.
    Read more
  • Logo of Coralogix
    Coralogix
    Real-time log analytics and observability for faster troubleshooting.
    Read more
  • Logo of Catchpoint
    Catchpoint
    Monitors website and app performance, ensuring fast, reliable digital experiences.
    Read more
  • Logo of Netdata
    Netdata
    Real-time server, app, and cloud monitoring with detailed visuals.
    Read more

Dynatrace FAQ

  • What is Dynatrace and what does Dynatrace do?

    Dynatrace is an AI-powered observability platform that provides deep insights into application performance, infrastructure health, and user experience. It automatically monitors your entire IT environment, pinpointing and resolving issues in real-time, enabling faster innovation and improved business outcomes.

  • How does Dynatrace integrate with other tools?

    Dynatrace integrates with a wide range of tools, including AWS, Azure, GCP, and Kubernetes, offering seamless observability across cloud environments. It also supports integrations with popular DevOps tools, enabling automated monitoring and AIOps workflows.

  • What the main competitors of Dynatrace?

    Dynatrace's main competitors include Splunk APM, Sumo Logic, and other Application Performance Monitoring (APM) tools. These alternatives offer similar functionalities like real-time monitoring, AI-powered insights, and cloud environment support. Each caters to slightly different needs and budgets.

  • Is Dynatrace legit?

    Dynatrace is a legitimate and safe software solution. It's known for its robust AI-powered analytics, automated instrumentation, and comprehensive infrastructure visibility, making it a trusted choice for IT professionals seeking to optimize application performance. However, consider the potential licensing costs and log format limitations.

  • How much does Dynatrace cost?

    Dynatrace doesn't publicly disclose its pricing. Contact their sales team for a customized quote based on your specific needs and infrastructure. Consider factors like the number of hosts, applications, and users when evaluating if Dynatrace is worth the investment for your business.

  • Is Dynatrace customer service good?

    Dynatrace customer service receives mixed reviews. Some users praise the responsiveness and helpfulness of the support team, while others express frustration with slow response times and unresolved issues, especially with more complex implementations.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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