Logo of Sumo Logic

Sumo Logic

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Company health

Employee growth
2% increase in the last year
Web traffic
5% decrease in the last quarter
Financing
January 2019 - $340M

Ratings

G2
4.3/5
(311)
Capterra
4.6/5
(26)
TrustPilot
3.7/5
(1)
Glassdoor
3.5/5
(508)

Sumo Logic description

Sumo Logic is a cloud-based software that helps you understand what's happening in your company's IT systems. It collects and analyzes data from your apps, servers, and security tools to give you a clear picture of performance and potential problems. This helps you find and fix IT issues faster, strengthen your security against cyber threats, and ensure your technology runs smoothly. Sumo Logic is designed for modern, cloud-focused companies who need a scalable solution to manage their growing IT complexity.


What companies are using Sumo Logic?

XSamsung is using Sumo Logic
XSamsung
Standard Chartered is using Sumo Logic
Standard Chartered
HashiCorp is using Sumo Logic
HashiCorp
Zapier is used by XSamsung, Standard Chartered, HashiCorp.

Who is Sumo Logic best for

Sumo Logic is a comprehensive cloud-based solution for companies seeking to simplify IT management and bolster security. Users praise Sumo Logic for its real-time monitoring capabilities, extensive integrations, and customizable dashboards. While some users find the interface complex and pricing a concern, Sumo Logic shines in its ability to detect and resolve system issues swiftly, making it a favorite among IT and security teams.

  • Sumo Logic is a good fit for companies of all sizes, but it is particularly well-suited for medium to large enterprises.

  • Sumo Logic is an ideal solution for technology-driven companies, particularly in Software, IT & Telecommunications.


Sumo Logic features

Supported

Sumo Logic uses machine learning to establish baselines and detect deviations.

Supported

Sumo Logic offers log collection, storage, and analysis capabilities.

Supported

Sumo Logic supports real-time log monitoring and analysis.

Supported

Sumo Logic provides real-time security auditing and event tracking.

Supported

Sumo Logic offers log analysis and reporting features for diverse data sources.

Supported

Sumo Logic can identify and alert about malicious activities.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Rather negative
-0.33

Customer Service

Strongly positive
+1

Ease of Use

Rather positive
+0.47

Reliability and Performance

Strongly positive
+1

Ease of Implementation

Strongly positive
+0.71

Scalability

Neutral
+0

Sumo Logic reviews

We've summarised 319 Sumo Logic reviews (Sumo Logic GetApp reviews, Sumo Logic TrustPilot reviews, Sumo Logic Capterra reviews and Sumo Logic G2 reviews) and summarised the main points below.

Pros of Sumo Logic
  • Real-time monitoring is very useful and customizable.
  • Integrations with other systems are excellent, with pre-built dashboards.
  • Fast and responsive search queries.
  • The ability to customize dashboards is great.
  • Helpful for monitoring and analyzing logs in real time to detect and resolve system issues quickly.
Cons of Sumo Logic
  • It can be slow when searching across a large date range.
  • The interface is confusing and can feel cluttered.
  • Limited query language support - SQL is a must.
  • Implementation of metrics, RUM, and tracing feels disconnected.
  • Root cause analysis and service diagrams do not scale well for large organizations.

Sumo Logic pricing

The commentary is based on 24 reviews from Sumo Logic Capterra reviews and Sumo Logic G2 reviews.

While Sumo Logic is praised for its powerful features and ease of use, many users find the pricing structure complex and expensive, especially for large data volumes or smaller organizations. Careful consideration of data ingestion and storage needs is crucial to manage costs.

Users sentiment

Rather negative
-0.33

See the Sumo Logic pricing page.


Sumo Logic alternatives

  • Logo of Datadog
    sumo-logic vs Datadog
    Unified observability platform for monitoring, troubleshooting, and securing cloud applications.
    Read more
  • Logo of Coralogix
    Coralogix
    Real-time log analytics and observability for faster troubleshooting.
    Read more
  • Logo of New Relic
    sumo-logic vs New Relic
    Observability platform: monitor, troubleshoot, and optimize your software.
    Read more
  • Logo of Elastic Stack
    Elastic Stack
    Find hidden connections in your data, visualize insights, and search effortlessly.
    Read more
  • Logo of LogicMonitor
    LogicMonitor
    Full-stack observability platform preventing IT outages.
    Read more
  • Logo of Dynatrace
    sumo-logic vs Dynatrace
    Automates app monitoring, pinpoints problems, and boosts performance.
    Read more

Sumo Logic FAQ

  • What is Sumo Logic and what does Sumo Logic do?

    Sumo Logic is a cloud-based log management and security analytics platform. It helps businesses understand their IT data, detect anomalies, and improve security posture. Sumo Logic provides real-time insights from logs and metrics, enabling organizations to troubleshoot issues, optimize performance, and enhance security.

  • How does Sumo Logic integrate with other tools?

    Sumo Logic integrates with various tools through its robust API and pre-built integrations. This allows for seamless connections with data sources like AWS, Azure, and Slack, enhancing its functionality and data centralization capabilities.

  • What the main competitors of Sumo Logic?

    Sumo Logic competes with other cloud-based observability and log management platforms like Datadog, Dynatrace, and Splunk. These alternatives offer a range of features for monitoring, analyzing, and troubleshooting applications and infrastructure performance.

  • Is Sumo Logic legit?

    Yes, Sumo Logic is a legitimate and safe cloud-based log management and security analytics software. It is a reputable company with generally positive user reviews, particularly for its real-time monitoring and integration capabilities.

  • How much does Sumo Logic cost?

    There is no pricing information available for Sumo Logic.

  • Is Sumo Logic customer service good?

    Based on user reviews, Sumo Logic's customer service is highly regarded. Users praise the support and engineering teams for their helpfulness, knowledge, and responsiveness. They appreciate the personalized assistance received, especially during the implementation process.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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