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TrueReview description
TrueReview is a review management software that helps businesses get more online reviews, primarily Google reviews. It simplifies the process of sending review requests via SMS and email, with automation and follow-up features. TrueReview integrates with existing CRM systems and offers an AI-powered tool for generating review responses. It caters to businesses of all sizes, with features for managing multiple locations and team members. TrueReview's focus is on improving online visibility, building trust through positive reviews, and gathering valuable customer feedback.
Who is TrueReview best for
TrueReview is a review management software simplifying online review collection, primarily for Google. Its automated SMS and email request system integrates with existing CRMs and offers AI-powered review response generation. Users praise its ease of use and positive impact on online visibility but note limited customization and occasional slow loading times.
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Best fit for small to medium-sized businesses.
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Ideal for service-based businesses reliant on customer reviews.
TrueReview features
Supported TrueReview enables businesses to automate review requests through integrations with existing CRM software via Zapier. This allows for automated email and SMS review requests. Users can send individual or bulk requests. |
Supported TrueReview enables businesses to generate customer reviews through automated requests sent via email and SMS. The platform integrates with existing tools for streamlined automation and offers features like bulk requests, custom surveys, and multi-platform review collection. Thus, it effectively fulfills the requirement. |
Supported TrueReview supports managing multiple business locations from a single account. |
Supported TrueReview supports monitoring reviews from various platforms like Google, Facebook, and Yelp. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
TrueReview reviews
We've summarised 71 TrueReview reviews (TrueReview G2 reviews) and summarised the main points below.
- Easy-to-use interface and straightforward review request process.
- Effective SMS and email automation for review requests.
- Seamless integration with popular CRM systems and Zapier.
- Positive impact on Google reviews and online visibility.
- Responsive and helpful customer support.
- Limited customization options for embedding reviews on websites.
- Some features require contacting customer support for access.
- Pricing tiers can be expensive for small businesses.
- Limited insights and reporting features in the lower-tier plans.
- Occasional slow loading times in the user interface.
TrueReview pricing
The commentary is based on 10 reviews from TrueReview G2 reviews.
TrueReview is praised for its value and reasonable pricing, especially compared to competitors. Some users find the tiered pricing structure less suitable for very small businesses, while others would appreciate more subscription options to better fit their needs. Overall, the pricing is considered competitive for the features and service provided.
Users sentiment
See the TrueReview pricing page.
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TrueReview has a free trial.
250 review requests per month, Email requests, 1 Location, Direct Link & Reactions, 1 Campaign, Embed reviews, 5 AI Response Suggestions Per Month, Brand customization, Team Management & Permissions
500 review requests per month, SMS & Email drip campaigns, 1 Location, Direct Link, Reactions, & Surveys, 1 Campaign, Embed reviews, AI Review Response Generator, Brand customization, Team Management & Permissions
2,500 review requests per month, SMS & Email drip campaigns, 5 locations included - Add more a la carte, Direct Link, Reactions, & Surveys, Unlimited Campaigns, Embed reviews, AI Review Response Generator, Brand customization, Team Management & Permissions
TrueReview alternatives
TrueReview FAQ
TrueReview is a review management software specializing in Google reviews. It automates review requests via SMS and email, integrates with CRM systems, and offers AI-powered review response generation. It's designed for businesses wanting to improve online visibility and build trust through reviews.
What is TrueReview and what does TrueReview do?
TrueReview is a review management software specializing in Google reviews. It automates review requests via SMS and email, integrates with CRM systems, and offers AI-powered review response generation. It's designed for businesses wanting to improve online visibility and build trust through reviews.
TrueReview integrates with existing CRM systems through Zapier, enabling automated review requests via email and SMS. This integration streamlines the review collection process and enhances workflow efficiency for businesses.
How does TrueReview integrate with other tools?
TrueReview integrates with existing CRM systems through Zapier, enabling automated review requests via email and SMS. This integration streamlines the review collection process and enhances workflow efficiency for businesses.
Alternatives to TrueReview include Birdeye, Ratesight, and Score My Reviews. These competitors offer similar review management features, such as automated review requests, multi-platform monitoring, and reputation management tools. They cater to businesses seeking improved online visibility and customer feedback management.
What the main competitors of TrueReview?
Alternatives to TrueReview include Birdeye, Ratesight, and Score My Reviews. These competitors offer similar review management features, such as automated review requests, multi-platform monitoring, and reputation management tools. They cater to businesses seeking improved online visibility and customer feedback management.
TrueReview appears to be a legitimate platform, boasting a 4.8/5 rating on G2 based on 71 reviews. Users praise its ease of use, effective automation, and CRM integrations. However, consider the potential drawbacks like limited customization and pricing before committing.
Is TrueReview legit?
TrueReview appears to be a legitimate platform, boasting a 4.8/5 rating on G2 based on 71 reviews. Users praise its ease of use, effective automation, and CRM integrations. However, consider the potential drawbacks like limited customization and pricing before committing.
TrueReview's pricing includes the Starter plan at $348/month, the Small Business plan at $708/month, and the Premium plan at $2,148/month. Each plan offers a 14-day free trial. Add-ons for additional locations and review requests are also available, enhancing the product's value proposition.
How much does TrueReview cost?
TrueReview's pricing includes the Starter plan at $348/month, the Small Business plan at $708/month, and the Premium plan at $2,148/month. Each plan offers a 14-day free trial. Add-ons for additional locations and review requests are also available, enhancing the product's value proposition.
TrueReview's customer service is consistently praised in reviews. Users describe the support team as "responsive," "helpful," "prompt," and "amazing." They appreciate the quick responses and effective solutions provided by the customer service team.
Is TrueReview customer service good?
TrueReview's customer service is consistently praised in reviews. Users describe the support team as "responsive," "helpful," "prompt," and "amazing." They appreciate the quick responses and effective solutions provided by the customer service team.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.