Logo of folk

folk

Website LinkedIn

Last updated on

Company health

Employee growth
30% increase in the last year
Web traffic
33% decrease in the last quarter

Ratings

G2
4.4/5
(158)
TrustPilot
3.8/5
(2)

folk description

Folk is a CRM designed for small to midsize businesses looking to manage relationships and sales. It allows you to centralize contact information, track communications, and manage your sales pipeline. Folk integrates with tools like Gmail, LinkedIn, and others for seamless data flow. It offers features like email tracking, bulk email campaigns, and pipeline visualization to help you manage your sales process. Folk aims to simplify your workflow and provide actionable insights to improve sales outcomes.


Who is using folk?


Who is folk best for

Folk is a user-friendly CRM designed for small to medium businesses to manage relationships and sales. It centralizes contacts, tracks communications, and manages your sales pipeline. Users praise its seamless LinkedIn integration and ease of use. However, some find the pricing challenging and desire a mobile app. Folk integrates with tools like Gmail and offers email marketing, pipeline visualization, and workflow automation.

  • Ideal for small to medium-sized businesses (SMBs), agencies, and firms.

  • Suitable for businesses focused on social selling and managing customer relationships.


folk features

Supported

Folk CRM allows storing contact information such as names, emails, and phone numbers.

Supported

Folk offers workflow automation capabilities through its "automation layer" and integrations with platforms like Zapier and Make. This allows users to automate various sales tasks, such as creating companies from Google Sheets rows and personalizing outreach emails.

Supported

Folk CRM allows visualizing, managing, tracking, and customizing sales pipelines.

Supported

Folk CRM offers integrated email marketing tools, including personalized messaging, targeted campaigns, and automated sequences.

Supported

Folk supports team collaboration with task assignments, shared notes, and communication features.

Supported

Folk allows storing contact information, including communication history, by integrating with email and enriching data.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Rather positive
+0.31

Customer Service

Strongly positive
+0.89

Ease of Use

Strongly positive
+0.92

Reliability and Performance

Rather positive
+0.36

Ease of Implementation

Strongly positive
+0.84

Scalability

Neutral
-0.29

folk reviews

We've summarised 134 folk reviews (folk TrustPilot reviews and folk G2 reviews) and summarised the main points below.

Pros of folk
  • Seamless LinkedIn integration for easy lead import.
  • User-friendly interface and easy setup.
  • Helpful and responsive customer support.
  • Effective email campaign management.
Cons of folk
  • Limited functionality for larger teams.
  • Lack of a mobile app.
  • Pricing can be expensive for small teams.
  • Limited custom object and deal object creation.

folk pricing

The commentary is based on 32 reviews from folk G2 reviews.

Folk offers a 2-week free trial. The pricing is per member, per month, and billed annually or monthly. They offer tiered subscription plans with different usage limits.

Users sentiment

Rather positive
+0.35

See the folk pricing page.

  • folk has a free trial.

Standard
$20 per user/month

Simple CRM for small teams. Includes 2,000 emails/member/month, 500 enrichments/month, 1 email domain, 1 email sync/member, and 2,000 magic fields/month.

Premium
$40 per user/month

Advanced CRM for medium teams. Includes 5,000 emails/member/month, 1,000 enrichments/month, 3 email domains, 5 emails sync/member, and 5,000 magic fields/month.

Custom
$80 per user/month

Tailored CRM for larger teams with custom limits.


folk alternatives


folk FAQ

  • What is folk and what does folk do?

    Folk is a CRM for SMBs and agencies to manage relationships and sales. It centralizes contacts, tracks communications, and manages sales pipelines. Folk integrates with Gmail and LinkedIn, offering email tracking, bulk campaigns, and pipeline visualization. It simplifies workflows and provides actionable sales insights.

  • How does folk integrate with other tools?

    Folk CRM integrates with various tools to enhance data flow and productivity. It connects with Gmail and LinkedIn for seamless contact import and enrichment. Additionally, integrations with Zapier and Make enable workflow automation with other platforms.

  • What the main competitors of folk?

    Folk alternatives include Nutshell, Attio, and Salesflare. Nutshell is a user-friendly and affordable option. Attio offers customization and collaboration tools. Salesflare emphasizes automation and B2B sales focus. Other competitors are HubSpot Marketing Hub, Bixpand.com, and ActiveCampaign.

  • Is folk legit?

    Folk is a legitimate CRM platform praised for its user-friendly interface and LinkedIn integration. It's considered safe and effective for managing contacts and sales, especially for small to medium-sized businesses. However, some users mention limited functionality and pricing concerns.

  • How much does folk cost?

    Folk pricing starts at $20/month for the Standard plan, $40/month for the Premium plan and $80/month for the Custom plan. A 14-day free trial is available. Is Folk worth it? The best plan depends on your team's size and email marketing needs.

  • Is folk customer service good?

    Folk's customer service receives overwhelmingly positive feedback. Users consistently praise the helpful and responsive support team, highlighting their quick responses and willingness to go the extra mile. Many reviewers mention the excellent onboarding and readily available assistance, making for a positive customer experience.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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