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Frame AI description
Frame AI helps large companies understand their customer data better. It reads emails, calls, and chats to learn what customers are saying and predict what they might do next. This helps different teams like marketing and support be more proactive and work better together. Frame AI isn't about replacing people, it's about giving them magical insights to make smarter decisions.
Who is Frame AI best for
Frame AI is tailored for large companies seeking to improve customer support and gain deeper insights from customer data. We find that it's particularly effective for those in the software and IT sectors. Users appreciate the excellent customer support and the tool's ability to provide valuable insights, although some find the initial setup and UI a bit challenging.
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Great for large enterprises (1001+ employees). Also effective for medium-sized businesses (101-1000 employees).
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Perfect for companies in software, IT, and telecommunications aiming to improve customer support and data understanding.
Frame AI reviews
We've summarised 22 Frame AI reviews (Frame AI G2 reviews) and summarised the main points below.
- Excellent customer support and helpful team
- Powerful and flexible tool, adaptable to various needs
- Accurate alerts for escalating client issues
- Saves time by identifying problems quickly
- Provides valuable insights for strategic decisions
- Difficult to configure and interpret without help
- UI could be more intuitive
- Overwhelming data stream requires fine-tuning to filter noise
- Difficult to readily find specific views due to many graphs and datasets
- Product still developing and finding its market fit
- Time-consuming customization and setup
Frame AI pricing
The commentary is based on 2 reviews from Frame AI G2 reviews.
We find Frame AI's pricing isn't publicly available. Reach out to their sales team for a customized quote. Based on reviews, the return on investment seems substantial, justifying the cost for many users.
Users sentiment
See the Frame AI pricing page.
Frame AI alternatives
20:20 RDI Predictive AnalyticsPredicts customer behavior in emerging markets using incomplete data.Read more
Verint Speech and Text AnalyticsUncovers customer conversation insights to improve service and sales.Read more
Frame AI FAQ
Frame AI helps large companies analyze customer feedback from various channels like emails and chats. We find it particularly useful for improving customer support and predicting customer behavior, ultimately enabling more proactive and data-driven decision-making.
What is Frame AI and what does Frame AI do?
Frame AI helps large companies analyze customer feedback from various channels like emails and chats. We find it particularly useful for improving customer support and predicting customer behavior, ultimately enabling more proactive and data-driven decision-making.
Frame AI integrates with your existing customer communication tools, like email, chat, and call platforms. It pulls data from these sources to give you a unified view of customer interactions. We find this helps teams work together more effectively.
How does Frame AI integrate with other tools?
Frame AI integrates with your existing customer communication tools, like email, chat, and call platforms. It pulls data from these sources to give you a unified view of customer interactions. We find this helps teams work together more effectively.
Frame AI's main competitors include Verint Speech and Text Analytics, Anecdote, and CoSupport AI. We find these alternatives offer similar customer insights and support functionalities. Other competitors like Credal and Customer Analytics also provide related solutions.
What the main competitors of Frame AI?
Frame AI's main competitors include Verint Speech and Text Analytics, Anecdote, and CoSupport AI. We find these alternatives offer similar customer insights and support functionalities. Other competitors like Credal and Customer Analytics also provide related solutions.
Frame AI appears to be a legitimate company. They have generally positive reviews, with users praising their customer support and the insights provided by the platform. However, keep in mind that some users have found the platform difficult to use and configure.
Is Frame AI legit?
Frame AI appears to be a legitimate company. They have generally positive reviews, with users praising their customer support and the insights provided by the platform. However, keep in mind that some users have found the platform difficult to use and configure.
I am sorry, but we could not find any pricing information for Frame AI. There's no pricing page on their website.
How much does Frame AI cost?
I am sorry, but we could not find any pricing information for Frame AI. There's no pricing page on their website.
We find that Frame AI's customer service is generally viewed positively. Users consistently praise the responsiveness and helpfulness of the support team, describing them as "top-notch," "exceptional partners," and always willing to assist with the product's complexities.
Is Frame AI customer service good?
We find that Frame AI's customer service is generally viewed positively. Users consistently praise the responsiveness and helpfulness of the support team, describing them as "top-notch," "exceptional partners," and always willing to assist with the product's complexities.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.