Freshsurvey by Freshworks

Freshsurvey by Freshworks is a free survey software that helps businesses understand their customers. It offers pre-built and customizable survey templates, distribution through various channels, and analysis tools to measure customer satisfaction and loyalty. It's ideal for businesses seeking affordable and easy-to-use feedback solutions.

Freshsurvey integrates with other Freshworks products and various third-party apps through its API and native integrations. It seamlessly connects with CRM, marketing automation, and helpdesk solutions, enabling a unified view of customer data. This facilitates targeted surveys and personalized follow-ups based on customer interactions.

Freshsurvey's main competitors include Qualtrics CoreXM, Survicate, and Microsoft Forms. These alternatives offer similar survey creation, distribution, and analysis features. Other competitors, like Askiaweb, cater to specialized research needs.

Yes, Freshsurvey by Freshworks is a legitimate and safe survey software. It's a product of Freshworks, a reputable software company. Freshsurvey offers various features, including pre-built templates and customizable surveys, making it a practical choice for collecting customer feedback.

I couldn't find pricing details for Freshsurvey by Freshworks. For the most current pricing information, it's best to visit their website or contact their sales team directly.

Based on the reviews, Freshsurvey's customer support is described as "exceptional," with support staff promptly addressing technical questions and concerns. However, some users have reported encountering and resolving an error message with email-embedded surveys.