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QuestionPro

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Company health

Employee growth
17% increase in the last year
Web traffic
8% decrease in the last quarter

Ratings

G2
4.6/5
(926)
Capterra
4.8/5
(430)

QuestionPro description

QuestionPro is a survey software platform for collecting and analyzing data. It offers pre-built templates and various question types to easily create surveys. You can distribute these surveys through email, website pop-ups, SMS, and social media. QuestionPro provides analysis tools and reporting features to understand the data collected. It's suitable for businesses of all sizes, from small teams to large corporations, and emphasizes data security and privacy. QuestionPro also offers a free plan with limited features.


Who is QuestionPro best for

QuestionPro is a user-friendly survey platform ideal for businesses of all sizes. Users praise its intuitive interface, diverse question types, and insightful reporting. However, some find the renewal process confusing and desire more design customization. With various distribution methods and a free plan, QuestionPro offers accessible data collection.

  • Ideal for small, medium, and large businesses needing data collection and analysis.

  • A good fit for Non-profits, Education, and other sectors needing robust survey tools.


QuestionPro features

Supported

QuestionPro supports displaying surveys as popups on websites, including customization and targeting options.

Supported

QuestionPro allows sending survey invitations via SMS.

Supported

Surveys can be distributed via email using built-in tools.

Supported

QuestionPro allows embedding surveys using Javascript code.

Supported

QuestionPro offers a survey builder with various question types and logic, including branching and skip logic.

Supported

QuestionPro offers 350+ survey templates and a question library.


QuestionPro reviews

We've summarised 1350 QuestionPro reviews (QuestionPro GetApp reviews, QuestionPro Software Advice reviews, QuestionPro Capterra reviews and QuestionPro G2 reviews) and summarised the main points below.

Pros of QuestionPro
  • Ease of use and intuitive interface.
  • Variety of question types and logic options.
  • Comprehensive reporting and analytics tools.
  • Helpful customer support.
  • Affordable or free for non-profits.
Cons of QuestionPro
  • Renewal process and requirements are cumbersome and confusing.
  • Non-profit license limitations.
  • Limited customization for branding and visual design.
  • Occasional technical issues and slow loading times.
  • Difficult to navigate or find specific features.

QuestionPro pricing

The commentary is based on 198 reviews from QuestionPro Capterra reviews and QuestionPro G2 reviews.

QuestionPro offers Academic and Nonprofit pricing plans in addition to the standard plans. More details on features can be found on their Features page.

Users sentiment

Rather positive
+0.52

See the QuestionPro pricing page.

  • QuestionPro has a free plan.

  • QuestionPro has a free trial.

Essentials
Free

The world's best free and easy to use survey tool. Includes basic surveys, logic, integrations, and analysis. Offers 30 question types and a global data center. Provides 24/7 chat & email support.

Advanced
$99 per user/month

Complete survey solution designed for business. Includes standard surveys, logic, integrations, analysis, and branding. Offers 38 question types and a global data center. Provides 24/7 chat & email support.

Team Edition
$83 per user/month

Drive your team’s success with powerful features. Includes standard+ surveys, logic, integrations, analysis, branding, and collaboration. Offers 39 question types, regional data centers, and a dedicated account manager.

Research Suite
Custom

Market research tools for professionals. Includes custom surveys, logic, integrations, analysis, branding, collaboration, security, communities, audience, qualitative tools, and services. Offers 52 question types, regional data centers, and a dedicated success manager.


QuestionPro alternatives

  • Logo of SurveyMonkey
    SurveyMonkey
    Create and send surveys, analyze results, gather valuable feedback.
    Read more
  • Logo of Qualtrics CoreXM
    Qualtrics CoreXM
    Powerful surveys and analyses for actionable insights.
    Read more
  • Logo of Qualtrics DesignXM
    Qualtrics DesignXM
    Understand your customers and improve experiences with powerful research tools.
    Read more
  • Logo of Wufoo
    Wufoo
    Build online forms easily, collect data, and integrate with other tools.
    Read more
  • Logo of Block Survey
    Block Survey
    Private and easy surveys with AI and secure data.
    Read more
  • Logo of Chisel
    Chisel
    Build better products with user feedback and AI-powered insights.
    Read more

QuestionPro FAQ

  • What is QuestionPro and what does QuestionPro do?

    QuestionPro is a survey software platform that allows users to create, distribute, and analyze surveys. It offers various question types, pre-built templates, and distribution channels like email and SMS. With robust reporting and analytics tools, QuestionPro helps businesses of all sizes gather valuable data and insights.

  • How does QuestionPro integrate with other tools?

    QuestionPro integrates with various tools through APIs and existing integrations. It supports integrations with popular CRM, marketing automation, and data analysis platforms. This connectivity allows for seamless data transfer and enhanced reporting capabilities.

  • What the main competitors of QuestionPro?

    Top QuestionPro competitors include Qualtrics CoreXM, SurveyMonkey, and Typeform. These alternatives offer similar survey creation and distribution features, along with data analysis and reporting tools. Some users prefer these options for their user interface, advanced features, or pricing models.

  • Is QuestionPro legit?

    Yes, QuestionPro is a legitimate survey software platform. It's known for its ease of use and various question types, though some users mention limitations with customization and occasional technical issues. It offers a free plan and paid options, making it suitable for diverse needs.

  • How much does QuestionPro cost?

    QuestionPro pricing includes a free Essentials plan, Advanced plan at $99/user/month, and Team Edition at $83/user/month. Workforce starts at $5,000/year while Research Edition, Research Suite, and Customer Experience plans offer custom pricing. A free trial is also available for testing the product.

  • Is QuestionPro customer service good?

    QuestionPro's customer service receives positive feedback in reviews. Users praise the helpful, responsive, and readily available support team, highlighting their quick and effective problem-solving. The 24/7 availability, including live chat, is frequently mentioned as a significant advantage.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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