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Front Desk

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Company health

Employee growth
5% increase in the last year
Web traffic
14% increase in the last quarter

Ratings

G2
4.3/5
(16)

Front Desk description

Front Desk is a cloud-based hotel management software designed for small to medium-sized hotels and similar accommodations. It offers tools to manage daily operations including bookings, guest information, housekeeping, and payments. Front Desk aims to help businesses streamline their operations, increase revenue, and improve guest experiences. Key features include a property management system, a booking engine for direct reservations, a channel manager to connect with online travel agents, and various integrations with other hospitality services.


Who is Front Desk best for

Front Desk is a cloud-based hotel management software designed for small to medium-sized hotels and similar accommodations. It helps streamline daily operations such as bookings, guest information, housekeeping, and payments. Key features include a property management system, booking engine, channel manager, and integrations with other hospitality services. Front Desk aims to increase revenue and improve guest experiences.

  • Ideal for small to medium-sized hotels, motels, and resorts.

  • Best for businesses in the hospitality and tourism industry.


Front Desk features

Supported

Guests can book directly via Front Desk's booking engine.

Supported

Front Desk synchronizes availability and rates across OTAs to prevent double-bookings.

Supported

Front Desk supports payment processing via integrations with payment gateways like Stripe.

Supported

Front Desk provides reporting on bookings, occupancy, and revenue.

Supported

Front Desk Anywhere supports real-time inventory tracking, setting rates, and managing room types.

Supported

Front Desk supports yield management with dynamic pricing adjustments to maximize revenue.


Front Desk alternatives

  • Logo of HotelFriend
    HotelFriend
    Streamlines hotel operations, boosting guest happiness and revenue.
    Read more
  • Logo of roomMaster
    roomMaster
    Streamlines hotel operations, boosts revenue, and delights guests.
    Read more
  • Logo of SiteMinder
    SiteMinder
    Streamlines hotel bookings, marketing, and sales. Boosts revenue.
    Read more
  • Logo of Hotelogix
    Hotelogix
    Cloud software simplifying hotel management, boosting efficiency, and guest satisfaction.
    Read more
  • Logo of Bookwize
    Bookwize
    Streamlines hotel bookings, distribution, and revenue management.
    Read more
  • Logo of OTA Sync
    OTA Sync
    Syncs bookings across platforms, saving time and boosting revenue.
    Read more

Front Desk FAQ

  • What is Front Desk and what does Front Desk do?

    Front Desk is cloud-based hotel management software for small to medium-sized hotels. It streamlines daily operations like bookings, guest info, housekeeping, and payments. Features include a property management system, booking engine, channel manager, and integrations with other hospitality services.

  • How does Front Desk integrate with other tools?

    Front Desk integrates with various hospitality services, including payment gateways like Stripe. It also connects with online travel agents (OTAs) through its channel management feature, allowing for synchronized availability and rates. This helps prevent double-bookings and streamlines operations.

  • What the main competitors of Front Desk?

    Front Desk's main competitors include HotelBee, HotelFriend, WebRezPro, and AccuBook. These alternatives offer similar features for hotel management, such as booking engines, channel management, and operational tools.

  • Is Front Desk legit?

    Front Desk appears to be a legitimate hotel management software, judging by its features for bookings, guest information, and payments. It's designed for small to medium-sized hotels seeking streamlined operations and increased revenue. G2 gives it a 4.3/5 rating, further suggesting its legitimacy and positive user experiences.

  • How much does Front Desk cost?

    I cannot find pricing information for Front Desk. Contact Front Desk directly to discuss product pricing and determine if Front Desk is worth it for your needs.

  • Is Front Desk customer service good?

    Customer reviews indicate a positive experience with Front Desk's customer service. Users highlight helpful technical support and successful resolution of issues, contributing to an overall satisfactory experience.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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