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roomMaster

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Company health

Employee growth
3% decrease in the last year
Web traffic
32% increase in the last quarter

Ratings

G2
4.4/5
(5)
Capterra
4.3/5
(65)
Glassdoor
3.3/5
(6)

roomMaster description

roomMaster is a hotel management software designed for hotels of all sizes. It offers a comprehensive suite of tools including property management, booking engine, distribution channel management, point-of-sale, and revenue management features. roomMaster aims to be an affordable yet powerful solution that helps hotels streamline operations, increase revenue, and improve guest satisfaction. It accomplishes this through automation, integrations with various travel platforms, and data-driven insights.


Who is roomMaster best for

roomMaster is a comprehensive and affordable hotel management software best suited for small to medium-sized hotels in the hospitality and tourism sector. Users praise its user-friendly interface and comprehensive features, while some note the high cost of add-on features and limited reporting capabilities. roomMaster helps streamline operations, increase revenue, and improve guest satisfaction through automation, integrations, and data-driven insights.

  • Best for small to medium-sized hotels.

  • Ideal for businesses in the Hospitality & Tourism industry.


roomMaster features

Supported

roomMaster supports direct bookings via its WebBook engine.

Supported

RoomMaster supports secure payment processing via its integrated roomMaster Payments solution.

Supported

RoomMaster supports channel management, synchronizing availability and rates across OTAs.

Supported

RoomMaster centralizes reservations from various channels like websites, OTAs, and walk-ins.

Supported

RoomMaster allows managing room inventory, tracking availability, and setting rates.


roomMaster reviews

We've summarised 70 roomMaster reviews (roomMaster GetApp reviews, roomMaster Software Advice reviews, roomMaster Capterra reviews and roomMaster G2 reviews) and summarised the main points below.

Pros of roomMaster
  • User-friendly interface and easy to train new staff.
  • Comprehensive features covering various hotel operations.
  • Affordable base price compared to competitors.
  • Stable and reliable software with infrequent crashes.
  • Good integration with third-party booking engines and OTAs.
Cons of roomMaster
  • High costs for add-on features and services.
  • Limited reporting capabilities, requiring custom SQL coding for advanced reports.
  • Customer support, while available, can be expensive and limited in hours.
  • Outdated interface and infrequent updates to core functionality.
  • Forced upgrades and limited backwards compatibility.

roomMaster pricing

The commentary is based on 2 reviews from roomMaster Software Advice reviews.

Users consistently praise roomMaster's exceptional value and affordable pricing, especially its cost-effective maintenance contracts and reasonable support fees. Compared to larger competitors, roomMaster offers a robust system with significant cost savings, making it a budget-friendly choice for hotel management.

See the roomMaster pricing page.


roomMaster alternatives

  • Logo of HotelFriend
    HotelFriend
    Streamlines hotel operations, boosting guest happiness and revenue.
    Read more
  • Logo of SiteMinder
    SiteMinder
    Streamlines hotel bookings, marketing, and sales. Boosts revenue.
    Read more
  • Logo of BookVisit
    BookVisit
    Syncs hotel bookings across websites, simplifying management.
    Read more
  • Logo of GuestPoint
    GuestPoint
    Streamlines hotel operations: bookings, payments, and guest management.
    Read more
  • Logo of Front Desk
    Front Desk
    Streamline hotel operations, boost bookings, and delight guests.
    Read more
  • Logo of Bookwize
    Bookwize
    Streamlines hotel bookings, distribution, and revenue management.
    Read more

roomMaster FAQ

  • What is roomMaster and what does roomMaster do?

    roomMaster is a hotel management software suitable for all hotel sizes. It provides tools for property management, bookings, distribution, point-of-sale, and revenue management. roomMaster helps streamline operations, boost revenue, and enhance guest satisfaction through automation and integrations, although some users report high add-on costs and limited reporting.

  • How does roomMaster integrate with other tools?

    roomMaster integrates with various third-party booking engines and online travel agents (OTAs). It also offers a payment processing integration through roomMaster Payments. However, some users report that integrations can be costly.

  • What the main competitors of roomMaster?

    Alternatives to roomMaster include HotelFriend, HotelBee, Avondata, and GuestPoint. These competitors offer similar features such as property management tools, channel management, and guest communication features.

  • Is roomMaster legit?

    Yes, roomMaster is a legitimate hotel management software. User reviews suggest it's user-friendly and offers comprehensive features at an affordable base price. However, potential users should be aware of potential high costs for add-on features and limited reporting capabilities.

  • How much does roomMaster cost?

    I couldn't find pricing details for roomMaster. For the most current pricing information, it's best to contact roomMaster directly or visit their official website.

  • Is roomMaster customer service good?

    RoomMaster receives positive feedback for its helpful and responsive customer support team. Users appreciate their willingness to find solutions, even for complex issues. However, some have experienced inflexibility regarding integrations with non-certified vendors.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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