Logo of FrontSpin

FrontSpin

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Last updated on

Company health

Employee growth
23% increase in the last year
Web traffic
77% increase in the last quarter

Ratings

G2
4.2/5
(65)

FrontSpin description

FrontSpin is a sales communication platform designed for sales agencies and teams aiming to increase their live conversations. It offers an advanced power dialer, personalized email templates, customizable sales playbooks, and social touch features. FrontSpin helps streamline sales processes, improve connect rates, and provides in-depth analytics. The platform is beneficial for sales development representatives, account executives, customer success managers, and outsourcers who need efficient tools for managing and engaging leads.


Who is FrontSpin best for

FrontSpin is a sales communication platform designed to boost live conversations, especially for sales teams and agencies. Users appreciate its seamless Salesforce integration, which automates call logging and synchronizes data. We find that the power dialer and customizable playbooks are particularly effective for streamlining outreach. Although some users report occasional bugs, the readily available customer support is a major plus.

  • Great for small to mid-sized sales teams (1-1000 employees) seeking to boost their outreach and connect rates through streamlined processes.

  • A strong fit for software, IT, telecommunications, and marketing/advertising industries looking to enhance sales engagement and efficiency.


FrontSpin features

Supported

Power Dialer: Advanced power dialer to contact more prospects, featuring prioritized call lists and pre-recorded voicemails.

Supported

Sales Email: Personalized email templates with real-time notifications for opens and clicks.

Supported

Cadence Playbooks: Customizable playbooks that streamline workflows, integrating calls, emails, and social touches.

Supported

Social Touches & SMS: Allows social steps within the playbooks for engagement outside of calls and emails. Includes social media and SMS.

Supported

CRM Integration: Integrates with leading CRMs like Salesforce to enhance data synchronization and reporting.

Supported

Sales Analytics: Detailed analytics and reporting on sales activity, providing insights into team performance and campaign effectiveness.

Supported

Live Call Coaching: Real-time coaching and feedback features for managers to monitor calls and improve sales techniques.

Supported

Sales Gamification: Gamification features to motivate sales teams and track progress towards goals, fostering a competitive environment.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Ease of Use

Strongly positive
+1

Reliability and Performance

Strongly positive
+1

FrontSpin reviews

We've summarised 65 FrontSpin reviews (FrontSpin G2 reviews) and summarised the main points below.

Pros of FrontSpin
  • Excellent and responsive customer support, readily available for training and troubleshooting.
  • Seamless integration with Salesforce, synchronizing data and automating call logging.
  • Simple and easy-to-use interface for dialing, emailing, and task management, boosting productivity.
  • Effective power dialer and automated voicemail drop feature significantly increase call volume and efficiency.
  • Flexible list management and customizable sales playbooks streamline outreach efforts.
Cons of FrontSpin
  • Occasional bugs and glitches disrupt workflows, impacting metrics and requiring troubleshooting.
  • Email features are limited, with issues like sending emails with incorrect field values and limited drip campaign functionality.
  • Some users find the UI clunky and outdated, especially the backend administration features.
  • Limited customization for tasks and call list management. Sorting and filtering options are restricted.

FrontSpin pricing

The commentary is based on 3 reviews from FrontSpin G2 reviews.

We find that FrontSpin is generally considered a cost-effective option, especially compared to competitors. Some users highlight its affordability, while others point out that international calling can be slightly more expensive. Overall, it offers good value for its features.

See the FrontSpin pricing page.


FrontSpin alternatives

  • Logo of Bearworks
    Bearworks
    Automated dialing and sales floor tools for more calls and meetings.
    Read more
  • Logo of Nooks
    Nooks
    AI-powered sales coaching platform for boosting team performance.
    Read more
  • Logo of Klenty
    Klenty
    Automated sales outreach, boosting engagement and productivity.
    Read more
  • Logo of ZenProspect
    ZenProspect
    Find, reach, and close more leads with automated sales tools.
    Read more
  • Logo of Revscale AI
    Revscale AI
    AI-powered sales outreach, personalized and data-driven, for better results.
    Read more
  • Logo of Salesfinity
    Salesfinity
    AI-powered sales outreach that prioritizes genuine connections.
    Read more

FrontSpin FAQ

  • What is FrontSpin and what does FrontSpin do?

    We find FrontSpin to be a helpful sales communication platform boosting live conversations through a power dialer, email templates, and sales playbooks. It integrates with CRMs and offers analytics for sales teams seeking streamlined workflows and improved connect rates. It's ideal for sales agencies and teams, particularly in software/IT/telecommunications.

  • How does FrontSpin integrate with other tools?

    FrontSpin integrates with leading CRMs like Salesforce, enhancing data synchronization and reporting. It also includes social media and SMS touch features within its customizable sales playbooks. This allows for streamlined workflows across various communication channels.

  • What the main competitors of FrontSpin?

    We find that FrontSpin's main competitors include outreach automation platforms like Klenty, ZenProspect, and Revscale AI. Also similar are sales engagement tools such as Bearworks and Salesfinity. Nooks stands out as more of a sales coaching platform.

  • Is FrontSpin legit?

    FrontSpin is a legitimate sales communication platform. We find that users praise its excellent customer support and Salesforce integration. It's a useful tool if you're aiming to boost live conversations and streamline your sales process.

  • How much does FrontSpin cost?

    I'm sorry, but FrontSpin's pricing details are not publicly available. Contact their sales team directly to get a customized quote based on your specific needs.

  • Is FrontSpin customer service good?

    We find that FrontSpin's customer service is generally viewed positively. Users consistently praise the responsiveness and helpfulness of the support team, particularly during onboarding and troubleshooting. While some software glitches have been reported, support is readily available to address these issues.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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