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Great Question description
Great Question is a software platform designed for user experience (UX) research in businesses. It provides tools to manage the entire research process, from recruiting participants and conducting interviews, surveys, and tests, to analyzing data and sharing findings. It integrates with popular business applications for streamlined workflows and boasts AI-powered features like transcription and analysis. Security and data governance are prioritized, making it suitable for businesses with strict compliance requirements. Great Question aims to simplify and centralize UX research, helping teams gather insights and make more informed decisions.
Who is Great Question best for
We find that Great Question is a solid platform for businesses aiming to centralize and streamline their UX research efforts. It is particularly well-suited for medium to large companies in the software, IT, and telecommunications sectors. Users appreciate its user-friendly interface, time-saving automation features, and excellent customer support. Keep in mind that some users have reported occasional bugs and the need for UI/UX improvements. We also noted the limited third-party integrations which might be a drawback, depending on your existing tech stack.
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Great for mid-sized to large enterprises (100+ employees) seeking to streamline and centralize UX research processes.
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Ideal for software, IT, and telecommunications industries needing robust UX research tools for data-driven product development.
Great Question features
Supported External Candidates: Recruit from a panel of 3M+ B2B & B2C participants. |
Supported Customers & Users: Recruit customers & users to participate in research. |
Supported Research Calendar: Schedule 1:1, collective, or round-robin user interviews. |
Supported Research incentives: Automatically pay research incentives to participants. |
Supported CRM Integrations: Reduce recruitment from 8 weeks to <20 minutes with our CRM integrations. |
Supported Research Repository: Get full visibility across research with our UX research repository —from insights to reporting. |
Supported Standards of Practice: Easily craft and implement excellent standards of practice across all projects. |
Supported AI-powered interviews: Run customer interviews with AI-powered transcription and analysis. |
Supported AI-powered surveys: Build and send surveys with AI-suggested questions and templates. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Ease of Use
Reliability and Performance
Ease of Implementation
Great Question reviews
We've summarised 22 Great Question reviews (Great Question G2 reviews) and summarised the main points below.
- Centralized platform for managing all aspects of UX research, from recruitment to analysis.
- User-friendly interface and easy to learn, even for first-time users.
- Streamlines research process, significantly reducing time and effort.
- Excellent customer support, highly responsive and helpful.
- Automates tasks like scheduling, incentives, and transcription, improving efficiency.
- Occasional bugs and performance issues reported by some users.
- Limited third-party integrations, such as Miro and other user testing platforms.
- Some UI/UX improvements needed, including smoother workflows and page refresh issues.
- Workflow can be a bit fragmented, requiring multiple studies for a single project.
- Pricing plans could be more flexible, especially for smaller teams/individuals.
Great Question pricing
The commentary is based on 9 reviews from Great Question G2 reviews.
We find Great Question is considered a cost-effective solution, especially valuable for smaller teams or those with limited budgets. Some users feel the pricing could be more flexible, while others believe the platform offers excellent value for its features and robust capabilities. A few users mention the enterprise tier specifically for increased customization options.
Users sentiment
Great Question alternatives
Great Question FAQ
Great Question is a UX research platform that helps businesses centralize and streamline their research process. We find that it offers tools for recruiting, conducting various research methods, analyzing data, and sharing findings, all within a single platform. It also integrates with popular business apps and offers AI-powered features.
What is Great Question and what does Great Question do?
Great Question is a UX research platform that helps businesses centralize and streamline their research process. We find that it offers tools for recruiting, conducting various research methods, analyzing data, and sharing findings, all within a single platform. It also integrates with popular business apps and offers AI-powered features.
Great Question integrates with your CRM to speed up recruitment. It also offers a research repository to keep all your research organized and accessible. We believe this centralized approach helps streamline workflows and improve collaboration.
How does Great Question integrate with other tools?
Great Question integrates with your CRM to speed up recruitment. It also offers a research repository to keep all your research organized and accessible. We believe this centralized approach helps streamline workflows and improve collaboration.
We find that Great Question's main competitors include UXtweak, Fullstory, UserBit, Crazy Egg, Condens, and Notably. These platforms offer similar functionalities, such as user testing, session recording, research management, and insight generation.
What the main competitors of Great Question?
We find that Great Question's main competitors include UXtweak, Fullstory, UserBit, Crazy Egg, Condens, and Notably. These platforms offer similar functionalities, such as user testing, session recording, research management, and insight generation.
Yes, Great Question appears to be a legitimate platform. It receives positive reviews for its centralized UX research capabilities and user-friendly interface. We find the substantial LinkedIn employee growth to be a positive sign. However, the decline in website traffic warrants further investigation.
Is Great Question legit?
Yes, Great Question appears to be a legitimate platform. It receives positive reviews for its centralized UX research capabilities and user-friendly interface. We find the substantial LinkedIn employee growth to be a positive sign. However, the decline in website traffic warrants further investigation.
I am sorry, but pricing information for Great Question is not available at this time. We recommend checking their website or contacting their sales team for the latest pricing details.
How much does Great Question cost?
I am sorry, but pricing information for Great Question is not available at this time. We recommend checking their website or contacting their sales team for the latest pricing details.
We find that Great Question's customer support is excellent. Users consistently praise the support team's responsiveness and helpfulness in addressing questions and resolving issues. The team is also praised for actively listening to feedback and incorporating it into product development.
Is Great Question customer service good?
We find that Great Question's customer support is excellent. Users consistently praise the support team's responsiveness and helpfulness in addressing questions and resolving issues. The team is also praised for actively listening to feedback and incorporating it into product development.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.