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Gryphon.ai description
Gryphon.ai is a software platform designed for sales and customer service teams in various industries, including financial services and healthcare. It helps businesses comply with regulations like the Telephone Consumer Protection Act (TCPA) by automatically screening calls and preventing calls to numbers on Do Not Call lists. Gryphon.ai also offers real-time guidance during calls, analyzes customer sentiment to gauge satisfaction, and provides insights to improve customer interactions.
Who is Gryphon.ai best for
Gryphon.ai is a compliance and sales intelligence platform ideal for sales and customer service teams. It helps businesses adhere to regulations like the TCPA by screening calls and preventing calls to numbers on Do Not Call lists. Users appreciate features like real-time call tracking, recording, and performance analytics. However, some users have reported connectivity issues and caller ID discrepancies.
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Ideal for small to enterprise-level businesses, especially those with compliance needs.
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Best fit for Financial Services, Insurance, Healthcare, and Telecommunications.
Gryphon.ai features
Supported Gryphon.ai provides real-time guidance during calls, improving sales outcomes. |
Supported Gryphon.ai analyzes calls and meetings, providing insights into customer sentiment and key discussion topics. |
Supported Gryphon.ai supports call recording for compliance and sales intelligence. |
Supported Gryphon integrates with CRMs like Salesforce and other tools via ApiX-Drive. |
Gryphon.ai reviews
We've summarised 431 Gryphon.ai reviews (Gryphon.ai G2 reviews) and summarised the main points below.
- Real-time call tracking and recording
- Performance analytics and custom insights
- Do Not Call list filter for compliance
- Easy disposition codes for categorizing calls
- Ability to make multiple calls without hanging up
- Frequent disconnections when calling businesses with call trees or transfers
- Caller ID shows a Boston area code instead of the actual number
- "#" key for disposition conflicts with phone system prompts and disconnects calls
- Frequent prompting for a new number disrupts note-taking and workflow
- Call quality issues and spotty connections with some internet providers
Gryphon.ai pricing
The commentary is based on 10 reviews from Gryphon.ai G2 reviews.
No pricing information found.
See the Gryphon.ai pricing page.
Gryphon.ai alternatives
Contact Center ComplianceAvoids TCPA fines. Protects your outbound calling. Complies with DNC.Read more
Gryphon.ai FAQ
Gryphon.ai is a compliance-focused sales engagement platform for financial services and healthcare. It provides real-time guidance during calls, monitors conversations for compliance, and offers insights to improve customer interactions. Gryphon.ai helps sales teams stay compliant and boost performance.
What is Gryphon.ai and what does Gryphon.ai do?
Gryphon.ai is a compliance-focused sales engagement platform for financial services and healthcare. It provides real-time guidance during calls, monitors conversations for compliance, and offers insights to improve customer interactions. Gryphon.ai helps sales teams stay compliant and boost performance.
Gryphon.ai integrates with CRM platforms like Salesforce and other tools through its ApiX-Drive integration. This allows for streamlined data flow and enhanced functionality between platforms.
How does Gryphon.ai integrate with other tools?
Gryphon.ai integrates with CRM platforms like Salesforce and other tools through its ApiX-Drive integration. This allows for streamlined data flow and enhanced functionality between platforms.
Alternatives to Gryphon.ai include Natterbox, Ender Turing, Dialpad Ai Sales Center, Salesfinity, and Dialpad Ai Voice. These competitors offer similar features such as call recording, analytics, and integrations with CRM platforms like Salesforce.
What the main competitors of Gryphon.ai?
Alternatives to Gryphon.ai include Natterbox, Ender Turing, Dialpad Ai Sales Center, Salesfinity, and Dialpad Ai Voice. These competitors offer similar features such as call recording, analytics, and integrations with CRM platforms like Salesforce.
Yes, Gryphon.ai is a legitimate software platform. It helps sales and customer service teams, especially in regulated industries, comply with TCPA regulations and improve customer interactions. Users appreciate the real-time guidance and compliance features.
Is Gryphon.ai legit?
Yes, Gryphon.ai is a legitimate software platform. It helps sales and customer service teams, especially in regulated industries, comply with TCPA regulations and improve customer interactions. Users appreciate the real-time guidance and compliance features.
I couldn't find pricing details for Gryphon.ai. Contact Gryphon.ai directly to discuss pricing and determine if it's a worthwhile investment for your needs. Consider exploring alternative solutions with transparent pricing in the meantime.
How much does Gryphon.ai cost?
I couldn't find pricing details for Gryphon.ai. Contact Gryphon.ai directly to discuss pricing and determine if it's a worthwhile investment for your needs. Consider exploring alternative solutions with transparent pricing in the meantime.
Customer service from Gryphon.ai receives mixed reviews. While some users appreciate the supportive and responsive staff, others express frustration with clunky solutions, inadequate training, and difficulty using the product effectively. Some users even mention giving up on using the product.
Is Gryphon.ai customer service good?
Customer service from Gryphon.ai receives mixed reviews. While some users appreciate the supportive and responsive staff, others express frustration with clunky solutions, inadequate training, and difficulty using the product effectively. Some users even mention giving up on using the product.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.