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Hearsay

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Company health

Employee growth
2% increase in the last year
Web traffic
19% decrease in the last quarter
Financing
April 2015 - $118M

Ratings

G2
4.4/5
(81)
Glassdoor
4.0/5
(829)

Hearsay description

Hearsay is a platform designed for financial service companies of all sizes that want to improve client communication while ensuring compliance. It helps manage social media, websites, text, and voice communications, keeping everything compliant with industry regulations like FINRA and SEC. Hearsay promises better client relationships and streamlined operations for financial teams.


Who is Hearsay best for

Hearsay is a compliance-focused communication platform for financial services. It streamlines social media, website, text, and voice communications, ensuring adherence to FINRA and SEC regulations. Users praise its ease of use and robust compliance features but note occasional glitches and limited post customization. Hearsay helps financial teams enhance client relationships and improve operational efficiency.

  • Ideal for financial services companies of all sizes (1-1000+ employees).

  • Best fit for Finance, Banking & Insurance and Software, IT & Telecommunications.


Hearsay features

Supported

Hearsay Systems supports text messaging, including sending, receiving, and logging interactions.

Supported

Hearsay Social allows scheduling and publishing content across various social media platforms.

Supported

Hearsay Systems offers compliance management tools for financial services, including social media and video compliance.


Hearsay reviews

We've summarised 81 Hearsay reviews (Hearsay G2 reviews) and summarised the main points below.

Pros of Hearsay
  • Excellent and responsive customer support.
  • Easy-to-use interface for scheduling posts and managing content.
  • Compliance features ensure posts meet industry regulations.
  • Provides a library of pre-approved content, saving time and effort.
  • Helps increase social media presence and engagement.
Cons of Hearsay
  • Glitches and quirks are common, requiring UX/UI improvements.
  • Limited post customization, including tagging and mentions.
  • Onboarding process can be confusing, especially for business account connections.
  • Mobile app functionality is underwhelming.
  • Editing scheduled posts can be problematic.

Hearsay pricing


Hearsay alternatives

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    Birdeye
    Manage reviews, listings, and customer communication, all in one.
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  • Logo of Shield
    Shield
    Capture, archive, and analyze employee communications for compliance.
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  • Logo of MarketBeam
    MarketBeam
    Compliant social media for regulated industries. Amplify reach.
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  • Logo of Global Relay
    Global Relay
    Securely archive and manage business communications for compliance.
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  • Logo of Textline
    Textline
    Modern business texting platform for seamless team communication.
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Hearsay FAQ

  • What is Hearsay and what does Hearsay do?

    Hearsay is a compliance-focused communication platform for financial services. It helps manage social media, text, websites, and calls while adhering to industry regulations. This streamlines client interactions and ensures compliant communications, boosting client relationships and operational efficiency.

  • How does Hearsay integrate with other tools?

    Hearsay integrates with various tools to enhance its functionality, including popular CRM platforms, calendar applications, and compliance monitoring systems. This connectivity streamlines workflows, improves data synchronization, and ensures regulatory adherence for financial advisors.

  • What the main competitors of Hearsay?

    Top alternatives to Hearsay include Sprinklr Social, SOCi, and Denim Social. Sprinklr offers comprehensive social media management, while SOCi focuses on multi-location businesses. Denim Social, similar to Hearsay, specializes in social media management for regulated industries.

  • Is Hearsay legit?

    Yes, Hearsay is a legitimate platform. It helps financial services companies manage digital communications and ensure regulatory compliance. Users appreciate its ease of use and compliance features, while some have noted occasional glitches and limited post customization.

  • How much does Hearsay cost?

    I couldn't find specific pricing details for Hearsay. For accurate product pricing and to determine if Hearsay is worth it for your needs, it's best to contact their sales team directly.

  • Is Hearsay customer service good?

    Hearsay's customer service receives positive feedback. Users highlight the responsiveness and helpfulness of their account managers and the support team. They praise the quick response times and proactive communication, making for a great overall experience.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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