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Hearsay, A Yext Company

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Company health

Employee growth
5% increase in the last year
Web traffic
3% increase in the last quarter
Financing
February 2015 - $118M

Ratings

G2
4.4/5
(81)
Glassdoor
4.0/5
(829)

Hearsay, A Yext Company description

Hearsay, A Yext Company, helps financial service companies engage with clients through digital channels in a compliant way. The platform offers tools for managing social media, text, voice, and websites, while ensuring adherence to industry regulations like FINRA and SEC. This allows advisors to connect with clients through personalized messaging and build stronger relationships, all while reducing risk for their firms.


Who is Hearsay, A Yext Company best for

Hearsay, A Yext Company, is ideal for financial service companies that want to connect with clients through digital channels while staying compliant. We find that their users especially appreciate the responsive support and pre-approved content library. Keep in mind that users mention some glitches and limited customization options.

  • Great for large enterprises (1001+ employees). Also effective for medium-sized businesses (101-1000 employees).

  • Perfect for financial service companies. Helps with compliant digital communication in Finance, Banking, and Insurance.


Hearsay, A Yext Company reviews

We've summarised 81 Hearsay, A Yext Company reviews (Hearsay, A Yext Company G2 reviews) and summarised the main points below.

Pros of Hearsay, A Yext Company
  • Excellent customer support and responsive account managers.
  • Easy-to-use interface for scheduling and posting content.
  • Pre-approved content library simplifies compliance and saves time.
  • Effective for managing multiple social media accounts in one place.
  • Seamless integration with CRM systems like Salesforce.
Cons of Hearsay, A Yext Company
  • Glitches and quirks are common, impacting user experience.
  • Limited post customization options, such as tagging and mentions.
  • LinkedIn post formats are restricted due to API limitations.
  • The mobile app lacks scheduling functionality and other features.
  • Content library organization and search could be improved.

Hearsay, A Yext Company pricing

See the Hearsay, A Yext Company pricing page.


Hearsay, A Yext Company alternatives

  • Logo of Birdeye
    Birdeye
    Manage reviews, listings, and customer communication, all in one.
    Read more
  • Logo of Hearsay
    Hearsay
    Empowers compliant client engagement for financial advisors.
    Read more
  • Logo of Global Relay
    Global Relay
    Securely archive and manage business communications for compliance.
    Read more
  • Logo of Shield
    Shield
    Capture, archive, and analyze employee communications for compliance.
    Read more
  • Logo of AdvisorEngine
    AdvisorEngine
    Client management and financial planning tools for advisors.
    Read more
  • Logo of Symphony
    Symphony
    Secure team chat and workflows built for financial services.
    Read more

Hearsay, A Yext Company FAQ

  • What is Hearsay, A Yext Company and what does Hearsay, A Yext Company do?

    Hearsay, A Yext Company, empowers financial advisors to connect with clients through digital channels like social media and text messaging. It ensures compliance with industry regulations, allowing for personalized client engagement while mitigating risks. We find this particularly useful for financial service companies.

  • How does Hearsay, A Yext Company integrate with other tools?

    Hearsay integrates seamlessly with CRM systems like Salesforce, enabling efficient client data management. It also connects with various social media platforms for compliant client engagement. There is no information available about other integrations.

  • What the main competitors of Hearsay, A Yext Company?

    We find that Hearsay, A Yext Company, competes with several other platforms. Alternatives include Birdeye, Global Relay, Shield, AdvisorEngine, and Symphony. These platforms offer similar services such as communication management, compliance tools, and client engagement features.

  • Is Hearsay, A Yext Company legit?

    Yes, Hearsay, A Yext Company is a legitimate business. We find they are well-regarded for their compliant digital engagement platform for financial services, with generally positive user reviews citing strong customer support and ease of use.

  • How much does Hearsay, A Yext Company cost?

    I couldn't find any pricing details for Hearsay, A Yext Company. Contact their sales team directly to get a quote tailored to your specific needs.

  • Is Hearsay, A Yext Company customer service good?

    We find that Hearsay's customer service is highly regarded. Users consistently praise the responsiveness and helpfulness of their account managers and support team. They appreciate the quick resolution of issues and proactive communication.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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