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IDETA description
IDETA is a user-friendly platform designed to help businesses build and manage chatbots, voicebots, and callbots without needing coding skills. Its drag-and-drop interface simplifies the creation of conversational flows for various purposes. IDETA integrates with popular platforms like Facebook, Slack, and Telegram, allowing businesses to deploy their bots across different channels. It aims to automate customer interactions, streamline workflows, and free up staff for more complex tasks. While offering a free trial period, IDETA provides various resources like tutorials and a dedicated support team to assist users in maximizing the platform's capabilities.
Who is IDETA best for
We find that IDETA is a solid choice for businesses looking to get into AI-powered communication. User reviews highlight the platform's ease of use and responsive customer support. We've noticed that the drag-and-drop interface is particularly praised, making chatbot creation accessible even without coding skills.
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Great for small to mid-sized businesses (1-1000 employees) seeking to boost customer support and automate interactions.
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Effective across all industries, especially for companies in Software/IT and telecommunications looking to streamline customer interactions.
IDETA features
Supported Livechat: Livechat allows you to start interacting with your customers as they are browsing your website. |
Supported AI Chatbot: Build your own chatbot with no code. Leverage AI to maximise performance. |
Supported AI Community Manager: Like and/or answer comments from your audience on your posts or videos. |
Supported AI Assistant for Linkedin: Generate comments with AI, translate your replies. |
Supported Webhooks: Automate workflows with no code, connect with third party apps and your databases. |
Supported Callbot: Connect Ideta to your CRM or any other tool and centralize conversations from every channel. |
Supported Smart Answers: Ideta's AI analyzes thousands of comments to identify the most relevant ones and suggests the best answers. |
IDETA reviews
We've summarised 36 IDETA reviews (IDETA TrustPilot reviews and IDETA G2 reviews) and summarised the main points below.
- Easy-to-use drag-and-drop interface for building chatbots.
- Excellent and responsive customer support.
- AI and NLP features enable smart and personalized interactions.
- Seamless integration with various platforms like Facebook and websites.
- Highly customizable chatbot design to match branding.
- Some UI elements can be confusing, especially for beginners.
- AI implementation can be difficult without support.
- Occasional glitches and bugs reported.
- Some tutorials and documentation are outdated or incomplete.
- Limited language options for the user interface.
IDETA pricing
The commentary is based on 4 reviews from IDETA G2 reviews.
We find that IDETA's pricing is generally considered to be a great value, especially considering the extensive features and excellent customer support. While one review mentioned the price as a potential drawback, most users feel that the pricing is generous and affordable compared to other chatbot solutions.
Users sentiment
See the IDETA pricing page.
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IDETA has a free plan.
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IDETA has a free trial.
Basic design personalization 1 Livechat 1 Workspace 1 Support Seats Community
Advanced design personalization 2 Livechat 15 DAYS MONEY BACK GUARANTEE
3 Livechat 2 Support Seats Community, email & call 15 DAYS MONEY BACK GUARANTEE
5 Livechat 5 Support Seats Whitelabel 15 DAYS MONEY BACK GUARANTEE
Custom Workspaces Custom Support Seats Dedicated support 15 DAYS MONEY BACK GUARANTEE
IDETA alternatives
IDETA FAQ
IDETA is a no-code platform enabling businesses to easily create and deploy chatbots, voicebots, and callbots. We find its drag-and-drop interface and integrations with popular platforms like Facebook and Slack especially useful for automating customer interactions and streamlining workflows. IDETA offers a free trial and various pricing plans to suit different business needs.
What is IDETA and what does IDETA do?
IDETA is a no-code platform enabling businesses to easily create and deploy chatbots, voicebots, and callbots. We find its drag-and-drop interface and integrations with popular platforms like Facebook and Slack especially useful for automating customer interactions and streamlining workflows. IDETA offers a free trial and various pricing plans to suit different business needs.
IDETA integrates with popular platforms like Facebook, Slack, and Telegram. Using webhooks, you can connect IDETA to your CRM or other tools to centralize conversations. This allows you to automate workflows and connect with third-party apps and databases.
How does IDETA integrate with other tools?
IDETA integrates with popular platforms like Facebook, Slack, and Telegram. Using webhooks, you can connect IDETA to your CRM or other tools to centralize conversations. This allows you to automate workflows and connect with third-party apps and databases.
We find that IDETA's main competitors include UChat, Botsify, LiveChatAI, Flow.ai, Twin, and Landbot. These platforms offer similar no-code chatbot building solutions, catering to businesses seeking streamlined customer interactions and workflow automation.
What the main competitors of IDETA?
We find that IDETA's main competitors include UChat, Botsify, LiveChatAI, Flow.ai, Twin, and Landbot. These platforms offer similar no-code chatbot building solutions, catering to businesses seeking streamlined customer interactions and workflow automation.
IDETA appears to be a legitimate platform. They offer a free trial and various pricing plans. User reviews on G2 and TrustPilot are generally positive, praising the ease of use and customer support. However, some users have reported occasional glitches and incomplete documentation.
Is IDETA legit?
IDETA appears to be a legitimate platform. They offer a free trial and various pricing plans. User reviews on G2 and TrustPilot are generally positive, praising the ease of use and customer support. However, some users have reported occasional glitches and incomplete documentation.
IDETA offers a free plan and paid plans starting at $29/month. Their Samurai plan is $79/month, while the Shogun plan costs $199/month. For enterprise-level needs, IDETA offers custom pricing. They also have a 15-day money-back guarantee.
How much does IDETA cost?
IDETA offers a free plan and paid plans starting at $29/month. Their Samurai plan is $79/month, while the Shogun plan costs $199/month. For enterprise-level needs, IDETA offers custom pricing. They also have a 15-day money-back guarantee.
We find that IDETA's customer service is highly regarded by users. Customers praise the helpfulness and responsiveness of the support team, particularly highlighting their assistance in building and customizing chatbots. This personalized support seems to be a key factor in user satisfaction.
Is IDETA customer service good?
We find that IDETA's customer service is highly regarded by users. Customers praise the helpfulness and responsiveness of the support team, particularly highlighting their assistance in building and customizing chatbots. This personalized support seems to be a key factor in user satisfaction.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.