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Landbot

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Company health

Employee growth
3% increase in the last year
Web traffic
10% increase in the last quarter
Financing
October 2020 - $10M

Ratings

G2
4.7/5
(316)
Capterra
4.5/5
(69)
TrustPilot
3.0/5
(6)
Glassdoor
5.0/5
(21)

Landbot description

Landbot is a no-code platform that lets you build chatbots for your website, WhatsApp, and Facebook Messenger. It helps businesses automate tasks like lead generation, appointment scheduling and providing customer support. The platform offers templates and integrations to simplify the process, even for teams with no coding experience. Landbot promises increased efficiency and customer engagement through personalized, automated conversations.


What companies are using Landbot?

MediaMarktSaturn is using Landbot
MediaMarktSaturn
Nestlé is using Landbot
Nestlé
BNP PAribas is using Landbot
BNP PAribas
Generali is using Landbot
Generali
Allianz is using Landbot
Allianz
Coca-Cola HBC is using Landbot
Coca-Cola HBC
Zapier is used by MediaMarktSaturn, Nestlé, BNP PAribas, Generali, Allianz, Coca-Cola HBC.

Who is Landbot best for

Landbot is a no-code chatbot platform ideal for small to medium businesses looking to automate customer interactions. Users praise its intuitive interface and sophisticated logic, while some note limitations in inbox features and pricing. Landbot excels in lead generation, appointment scheduling, and customer support across website, WhatsApp, and Facebook Messenger, boosting efficiency and engagement through personalized conversations.

  • Best for small to medium businesses seeking to enhance customer engagement and streamline workflows.

  • Suitable for various sectors, including Marketing & Advertising, E-commerce, and Software/IT.


Landbot features

Supported

Landbot offers various integrations, including Zapier, webhooks, API, and native integrations.

Supported

Landbot provides a no-code platform for building and deploying chatbots.

Supported

Landbot offers tools and strategies for attracting and converting potential customers.

Supported

Landbot offers real-time assistance, answers queries, and enables seamless interactions for a dynamic customer experience.

Supported

Landbot supports appointment scheduling with online booking, calendar syncing, and flexible scheduling.

Supported

Landbot offers AI-powered chatbots that automate conversations and provide instant responses.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Rather negative
-0.6

Customer Service

Rather positive
+0.4

Ease of Use

Strongly positive
+1

Reliability and Performance

Strongly positive
+0.75

Ease of Implementation

Rather positive
+0.64

Landbot reviews

We've summarised 382 Landbot reviews (Landbot GetApp reviews, Landbot TrustPilot reviews, Landbot Capterra reviews and Landbot G2 reviews) and summarised the main points below.

Pros of Landbot
  • Intuitive and user-friendly interface for building chatbots, praised by both technical and non-technical users.
  • Sophisticated logic and branching capabilities, offering more complex rules than other chatbot builders.
  • Seamless integrations with various platforms and custom code capabilities.
  • Attractive and customizable front-end design for engaging chatbot experiences.
  • Excellent and responsive customer support, readily available to assist with technical issues.
Cons of Landbot
  • Limited inbox features for organizing conversations.
  • Lacks a dedicated mobile app for managing chats on the go.
  • High cost for the AI features, especially within the WhatsApp solution.
  • Limited pricing tiers make it difficult to find the right plan.
  • Occasional technical issues like server downtime and slow loading.

Landbot pricing

The commentary is based on 36 reviews from Landbot Capterra reviews, Landbot G2 reviews and Landbot TrustPilot reviews.

Landbot offers chatbot solutions for various platforms, including web, WhatsApp, Facebook Messenger, and API. They offer different pricing tiers based on usage, features, and support levels. WhatsApp plans require annual contracts with a 20% discount for upfront payment.

Users sentiment

Neutral
+0

See the Landbot pricing page.

  • Landbot has a free plan.

  • Landbot has a free trial.

Sandbox
Free

Key features: Basic Flow Operations - Variables Limited Integrations - Zapier, Slack, Sendgrid & Google Analytics Basic Power-ups - Human Takeover, Bricks, Goals & Custom code Team Inbox

Starter
$36 per chat/month

Everything in Sandbox, plus: Landbot AI - AI Assistants Upgraded Flow Operations - Conditional logic, A/B tests, & more Custom Code CSS/JS Basic Integrations - Mailchimp, Segment & others Basic Power-ups - File uploads & more

WhatsApp Starter
$85 per chat/month

Everything in Starter, plus: Landbot AI - AI Assistants 1 WhatsApp Business Number Included WhatsApp Opt-In Tools & Campaigns Essential Integrations - Stripe & more Essential Power-ups - Custom Code CSS/JS & more

Pro
$88 per chat/month

Everything in Starter, plus: Landbot AI - AI Assistants Advanced Flow Operations - Formulas, Lead scoring & more Essential Integrations - HubSpot, Airtable, Webhooks & more Advanced Power-ups - Dynamic Data, Custom branding & more Live Chat Support

WhatsApp Pro
$176 per chat/month

Everything in Pro, plus: Landbot AI - AI Assistants 1 WhatsApp Business Number Included WhatsApp Opt-In Tools & Campaigns Essential Integrations - Stripe, Calendy & more Advanced Power-ups - Hidden fields, Custom code & more

Business
$450 per chat/month

Everything in WhatsApp Pro, plus: PREMIUM Bot Management Services 3 hours/mo Landbot AI - AI Assistants Priority Customer Support Dedicated Success Manager Documentation review - InfoSec, Legal & more


Landbot alternatives

  • Logo of Botsify
    Botsify
    Build chatbots without code, automate chats, and get leads.
    Read more
  • Logo of Chatsimple
    Chatsimple
    AI chatbot for sales and support, boosting website conversions.
    Read more
  • Logo of Chatbase
    Chatbase
    Understand and improve your AI chatbot with powerful analytics.
    Read more
  • Logo of ChatBot
    ChatBot
    Build and launch custom chatbots, no coding needed.
    Read more
  • Logo of HubSpot Marketing Hub
    landbot vs HubSpot Marketing Hub
    Attract, engage, and delight customers to grow your business.
    Read more
  • Logo of Chatbot.team
    Chatbot.team
    Build, manage, and analyze messaging chatbots for better customer engagement.
    Read more

Landbot FAQ

  • What is Landbot and what does Landbot do?

    Landbot is a no-code platform for building chatbots deployable across websites, WhatsApp, and Facebook Messenger. It empowers businesses to automate tasks such as lead generation, appointment scheduling, and customer support, boosting efficiency and engagement through personalized, automated conversations.

  • How does Landbot integrate with other tools?

    Landbot integrates with various tools through Zapier, webhooks, API, and native integrations, enabling seamless connections with other platforms. This allows for automated workflows and data synchronization, enhancing the chatbot's functionality and extending its reach.

  • What the main competitors of Landbot?

    Landbot competitors include HubSpot Marketing Hub, ActiveCampaign, Drift, and other chatbot platforms like BharatBot. These alternatives offer similar features such as lead generation, automation, and customer support tools.

  • Is Landbot legit?

    Landbot is a legitimate no-code chatbot platform. User reviews praise its intuitive interface, integrations, and customization options. However, some users mention limited inbox features and pricing as drawbacks. Is Landbot safe? Yes, it appears to be a safe platform.

  • How much does Landbot cost?

    Landbot's pricing ranges from free to custom, depending on the plan. The Sandbox plan is free, while the Starter, Pro, and WhatsApp Pro plans cost €32, €80, and €120 per month, respectively. Businesses needing custom solutions can contact Landbot for a tailored price. Several paid add-ons are also available to enhance product functionality.

  • Is Landbot customer service good?

    Landbot's customer service receives positive feedback, with users highlighting the team's responsiveness and helpfulness in resolving technical issues and providing guidance. However, some users mention a lack of 24/7 support and occasional slow response times.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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