Logo of Impartner PRM

Impartner PRM

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Company health

Employee growth
3% decrease in the last year
Web traffic
30% decrease in the last quarter
Financing
February 2022 - $145M

Ratings

G2
4.5/5
(475)
Capterra
4.4/5
(27)
Glassdoor
3.7/5
(116)

Impartner PRM description

Impartner PRM is a platform designed to help businesses manage their partner relationships. It offers tools to improve partner recruitment, onboard them effectively, and streamline joint marketing and sales efforts. The platform focuses on driving revenue growth through automation and improved communication within the partner ecosystem. Impartner boasts a high customer satisfaction rating and claims to deliver significant ROI through features like Partner Marketing Automation and Pipeline Management. It integrates with popular CRM systems for a centralized view of partner activities.


Who is Impartner PRM best for

Impartner PRM is a partner relationship management platform designed to help businesses optimize their partner programs. Users praise its robust features, seamless Salesforce integration, and excellent customer support. However, some have noted slow loading times and limited customization options. Ideal for businesses seeking to enhance partner collaboration, automate processes, and drive revenue growth.

  • Best for medium and enterprise companies.

  • Ideal for Software, IT, and Telecommunications businesses, but also suitable for various other industries.


Impartner PRM features

Supported

Impartner PRM supports automated partner incentives management, including rewards programs.

Supported

Impartner PRM facilitates collaborative marketing with features like co-branding, campaign execution, and performance tracking.

Supported

Impartner PRM supports deal registration, progress tracking, approvals, and conflict detection.

Supported

Impartner PRM supports partner sales management with tools to manage activities, track performance, and optimize strategies.

Supported

Impartner PRM offers training, resources, and tools to enable partner sales and marketing.

Supported

Impartner PRM automates and streamlines partner onboarding, offering a 3-step process and personalized journeys.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Rather negative
-0.43

Customer Service

Strongly positive
+0.71

Ease of Use

Rather positive
+0.63

Reliability and Performance

Neutral
-0.2

Ease of Implementation

Neutral
+0.03

Scalability

Neutral
+0

Impartner PRM reviews

We've summarised 502 Impartner PRM reviews (Impartner PRM Capterra reviews and Impartner PRM G2 reviews) and summarised the main points below.

Pros of Impartner PRM
  • Excellent customer support, praised for responsiveness and helpfulness.
  • Seamless Salesforce integration, enabling real-time data synchronization.
  • User-friendly interface for partners, facilitating easy navigation and access to resources.
  • Robust set of features catering to various partner program needs.
  • Effective deal registration process, streamlining lead management and tracking.
Cons of Impartner PRM
  • Slow page loads, especially for users outside the US.
  • Limited customization options, especially for visual elements and branding.
  • Difficult to set up complex workflows and automations.
  • The back-end interface can be clunky and non-intuitive.
  • Some features require support tickets for even minor changes.

Impartner PRM pricing

The commentary is based on 34 reviews from Impartner PRM Capterra reviews and Impartner PRM G2 reviews.

Impartner PRM pricing is generally considered high, especially for add-on modules and custom development. While some users feel the cost is justified by the platform's value, others find it expensive given the need for customizations and additional paid features. Budgeting can also be challenging due to unclear pricing structures.

Users sentiment

Rather negative
-0.43

See the Impartner PRM pricing page.


Impartner PRM alternatives

  • Logo of Magentrix PRM
    impartner-prm vs Magentrix PRM
    Empowers partners, automates processes, boosts channel sales.
    Read more
  • Logo of Channel Mechanics PRM
    Channel Mechanics PRM
    Empowers channel partners, boosts sales, and simplifies program management.
    Read more
  • Logo of Reveal
    Reveal
    Find, track, and close deals faster with powerful partnership insights.
    Read more
  • Logo of Channeltivity
    Channeltivity
    Easy partner management for more sales and happy channels.
    Read more
  • Logo of Cooperate Marketing
    Cooperate Marketing
    Streamlines co-marketing partnerships with shared funds and resources.
    Read more
  • Logo of ZINFI
    ZINFI
    Unified partner relationship management automating growth.
    Read more

Impartner PRM FAQ

  • What is Impartner PRM and what does Impartner PRM do?

    Impartner PRM is a partner relationship management platform that helps businesses streamline partner recruitment, onboarding, and engagement. It automates key processes like marketing, sales, and training, enabling companies to improve communication and drive revenue growth through their partner ecosystem.

  • How does Impartner PRM integrate with other tools?

    Impartner PRM integrates with popular CRM systems, including Salesforce, for a centralized view of partner activities and data synchronization. It also connects with marketing automation and other business tools to streamline workflows.

  • What the main competitors of Impartner PRM?

    Top alternatives to Impartner PRM include Zift Solutions, a comprehensive channel management platform, and ZINFI, focusing on partner program automation. Other competitors are Partner Program AI (Impartner) and Bynder.

  • Is Impartner PRM legit?

    Yes, Impartner PRM is a legitimate partner relationship management (PRM) software. It's known for its robust features, including partner onboarding and marketing automation. However, some users mention slow page loads and limited customization as potential drawbacks. It integrates with Salesforce and offers a user-friendly interface for partners.

  • How much does Impartner PRM cost?

    Impartner PRM does not publicly disclose pricing information. Contact Impartner directly to obtain a customized quote based on your specific business needs and requirements.

  • Is Impartner PRM customer service good?

    Impartner PRM's customer service receives positive feedback. Users highlight the responsiveness and helpfulness of the support team, particularly their customer success managers. While some mention initial setup challenges, the overall sentiment toward support is favorable.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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