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LaunchNotes

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Company health

Employee growth
8% decrease in the last year
Web traffic
11% decrease in the last quarter

Ratings

G2
4.9/5
(33)
Capterra
4.9/5
(24)

LaunchNotes description

LaunchNotes is a product success platform designed for improved communication about product updates and roadmaps. It helps product, marketing, and customer success teams within a company share information with each other and with their customers. LaunchNotes offers integrations with tools businesses already use, customizable release notes, and feedback collection mechanisms. The company emphasizes its ability to improve customer engagement and satisfaction.


Who is LaunchNotes best for

LaunchNotes is a great platform if you are a product team in a SaaS company, and need to communicate product updates and roadmaps. We find that it's particularly useful for product managers and product marketers. Based on customer feedback, LaunchNotes helps improve customer engagement and satisfaction, by helping you share information.

  • Good for mid-sized (101-1000 employees) to large enterprises (1001+).

  • In our experience, LaunchNotes is a great fit for companies in Software, IT, and Telecommunications.


LaunchNotes features

Supported

Coordinate: Centralizes product roadmap communication, aligning stakeholders and enabling tailored views for different audiences, including beta testers.

Supported

Communicate: Streamlines product release workflows, aligning Go-to-Market teams with standardized processes and branded changelogs, reaching users through preferred channels.

Supported

Connect: Provides a dedicated channel for Customer Success and Sales to amplify customer needs, collect feedback, and validate ideas, fostering two-way dialogue and driving higher engagement.

Supported

Native Integrations: Offers native integrations with various development tools to seamlessly integrate product updates into team workflows.

Supported

Centralized Feedback Repository: Allows teams to gather feedback at every stage of the product development lifecycle.

Supported

Unified View of Updates: Aggregates product changes from different sources, providing a single, unified view of all updates.

Supported

Categorization of Changes: Categorizes product changes by impact level or other relevant criteria for enhanced filtering and analysis.

Supported

A/B Testing of Release Notes: Supports A/B testing of release notes to optimize content and improve user engagement.


LaunchNotes pricing

The commentary is based on 7 reviews from LaunchNotes Capterra reviews and LaunchNotes G2 reviews.

We find that users generally appreciate LaunchNotes' value, especially smaller businesses. However, some concerns have been raised about the recent price increase affecting smaller teams. There's a desire for a more affordable, SMB-friendly plan.

See the LaunchNotes pricing page.

  • LaunchNotes has a free trial.

Starter
$79/month

For small product teams who want to get started quickly, drafting and publishing product announcements in their app and on their website.

Growth
$249/month

For scale-ups who know communicating their product story and momentum creates product engagement, adoption, and usage.

Premium
Custom

For enterprise-minded organizations with multiple audiences, multiple product lines, big teams, and bigger aspirations.


LaunchNotes alternatives

  • Logo of AnnounceKit
    AnnounceKit
    Share product updates easily, boosting customer engagement and transparency.
    Read more
  • Logo of Shorter Loop
    Shorter Loop
    Build better products with customer feedback and data insights.
    Read more
  • Logo of Canny
    Canny
    Capture, prioritize, and act on user feedback for better products.
    Read more
  • Logo of Ducalis
    Ducalis
    Prioritize features, gather feedback, and build better products.
    Read more
  • Logo of Planhat
    Planhat
    Centralizes customer data, automates tasks, boosts retention and revenue.
    Read more
  • Logo of Rapidr
    Rapidr
    Centralize, prioritize, and share product feedback and roadmaps.
    Read more

LaunchNotes FAQ

  • What is LaunchNotes and what does LaunchNotes do?

    LaunchNotes is a product success platform that streamlines communication around product updates and roadmaps. We find it helps product, marketing, and customer success teams share information internally and with customers, boosting engagement and satisfaction. It offers customizable release notes, feedback collection, and integrations with other tools.

  • How does LaunchNotes integrate with other tools?

    LaunchNotes offers native integrations with various development tools, allowing seamless incorporation of product updates into existing workflows. It centralizes product changes from different sources, providing a unified view of all updates.

  • What the main competitors of LaunchNotes?

    We find that LaunchNotes' main competitors include AnnounceKit, Canny, and Rapidr. These platforms offer similar functionalities, such as sharing product updates, collecting feedback, and managing product roadmaps. In our experience, businesses often compare these options when seeking a product success platform.

  • Is LaunchNotes legit?

    LaunchNotes is a legitimate product success platform. We find that users rate it highly (4.9/5 on G2) and appreciate its communication features. However, keep in mind that pricing details are available only upon request.

  • How much does LaunchNotes cost?

    LaunchNotes offers a Starter plan for $79/month, a Growth plan for $249/month, and a Premium plan with custom pricing for enterprise needs. They also offer a free trial.

  • Is LaunchNotes customer service good?

    We find that LaunchNotes' customer service is highly regarded. Users frequently praise the team's responsiveness, helpfulness, and dedication to addressing customer issues. The support team seems to go the extra mile, and actively incorporates user feedback.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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