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Rapidr

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Company health

Ratings

G2
4.8/5
(4)

Rapidr description

Rapidr is a software tool designed to help you collect, understand, and manage feedback from your team and customers. It lets you centralize feedback, see which ideas are most popular, and communicate your product roadmap. Rapidr also helps keep your customers informed about new features and updates. You can try it out with a free trial and connect it to other tools you already use.


What companies are using Rapidr?

Neurosity is using Rapidr
Neurosity
DailyRemote is using Rapidr
DailyRemote
CheQ is using Rapidr
CheQ
Kingdom Studios is using Rapidr
Kingdom Studios
TRISOFT is using Rapidr
TRISOFT
LASSO is using Rapidr
LASSO
Zapier is used by Neurosity, DailyRemote, CheQ, Kingdom Studios, TRISOFT, LASSO.

Who is Rapidr best for

Rapidr is a feedback management tool that helps small businesses collect, understand, and manage feedback from their team and customers. It centralizes feedback, identifies popular ideas, and communicates product roadmaps. Rapidr also keeps customers informed about new features and updates. A free trial is available and integrates with other tools.

  • Best for small businesses.

  • Suitable for various industries.


Rapidr features

Supported

Rapidr supports creating and sharing a public product roadmap.

Supported

Rapidr analyzes feedback to identify impactful ideas and understand use cases.

Supported

Rapidr supports maintaining and publishing a product changelog to inform users about updates.

Supported

Rapidr offers a centralized feedback portal for collecting and managing user feedback.

Supported

Rapidr supports feedback widgets for direct user feedback within products.

Supported

Rapidr supports creating and publishing product changelogs.


Rapidr pricing

The commentary is based on 2 reviews from Rapidr G2 reviews.

Rapidr offers a 14-day free trial. They also offer a 30% discount to registered nonprofit organizations.

See the Rapidr pricing page.

  • Rapidr has a free trial.

Startup
$49 per month

5 team members, Basic integrations, Roadmap & Changelog, Widgets & Portal, Custom Statuses, Private Boards, Custom Domain

Business
$199 per month

Everything in Startup, plus: 50 team members, User Segmentation, Advanced Integrations, SAML & JWT Single Sign-On, Priority Support, Concierge Migration

Enterprise
Custom

Everything in Business, plus: Unlimited team members, Fully white-labeled, 99.9% uptime SLA, Enterprise-level support, Custom contract, Payment via invoice / PO


Rapidr alternatives

  • Logo of Aha!
    Aha!
    Roadmapping software to build brilliant product strategies.
    Read more
  • Logo of Ducalis
    Ducalis
    Prioritize features, gather feedback, and build better products.
    Read more
  • Logo of Canny
    Canny
    Capture, prioritize, and act on user feedback for better products.
    Read more
  • Logo of Chisel
    Chisel
    Build better products with user feedback and AI-powered insights.
    Read more
  • Logo of Crowd
    Crowd
    User research platform. Collect, analyze, and act on customer feedback.
    Read more
  • Logo of Qwary
    Qwary
    Understand user behavior, improve products, and reduce churn.
    Read more

Rapidr FAQ

  • What is Rapidr and what does Rapidr do?

    Rapidr helps you collect, understand, and manage feedback, allowing you to centralize feedback, identify popular ideas, and communicate your product roadmap. It also keeps customers informed about new features and updates, offering a free trial and integrations with other tools.

  • How does Rapidr integrate with other tools?

    Rapidr connects with other tools you're already using to streamline your workflow. This integration helps centralize feedback and manage product development efficiently. More specific integrations are not publicly available.

  • What the main competitors of Rapidr?

    Rapidr's main competitors include Canny, PathPro, Frill, and Cycle App. These platforms offer similar functionality, focusing on feedback collection, product roadmapping, and customer communication. Instabug and Sprig are also alternatives but cater more towards in-app feedback and user experience analysis.

  • Is Rapidr legit?

    Yes, Rapidr is a legitimate software tool for collecting and managing feedback. It's designed to help centralize feedback, analyze popular ideas, and keep customers informed, especially beneficial for smaller companies seeking to understand their user base. G2 gives it a 4.8/5 rating.

  • How much does Rapidr cost?

    Rapidr pricing is not publicly available. Contact Rapidr directly to obtain pricing information for their product and determine if it's worth the investment for your needs.

  • Is Rapidr customer service good?

    Customers praise Rapidr's flexibility, ease of use, and helpful customer service team. Users particularly appreciate the Slack integration and responsiveness of the product team to feedback. Some minor drawbacks include the relative newness of the tool and a desire for more diverse feedback widgets.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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