Logo of LettrLabs

LettrLabs

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Last updated on

Company health

Employee growth
58% increase in the last year
Web traffic
50% decrease in the last quarter

Ratings

G2
5.0/5
(54)

LettrLabs description

LettrLabs is a direct mail marketing platform that helps businesses send personalized postcards and robotically handwritten letters at scale. Their services aim to improve customer engagement and marketing ROI through the novelty of handwritten mail. They offer customizable design templates, mailing list management, and CRM integrations to streamline the process. LettrLabs provides various pricing options based on volume and service level.


Who is LettrLabs best for

LettrLabs helps businesses send personalized, handwritten direct mail at scale. Users praise the platform's ease of use, high-quality letters, and responsive customer support. While some users mention limited integrations and occasional UI issues, many find LettrLabs cost-effective, especially for smaller orders. It's ideal for personalized marketing and client appreciation.

  • Ideal for small to medium-sized businesses (1-100 employees).

  • Suitable for businesses across all industries seeking personalized marketing.


LettrLabs features

Supported

LettrLabs integrates with CRM systems, allowing for automated direct mail campaigns.

Supported

LettrLabs supports mail merge to create personalized letters for multiple recipients using a template and data source.

Supported

LettrLabs allows scheduling cards for specific dates using their automation features.

Supported

LettrLabs offers hundreds of pre-made card designs for various occasions.

Supported

LettrLabs supports custom card designs with various design tools and features.


LettrLabs reviews

We've summarised 54 LettrLabs reviews (LettrLabs G2 reviews) and summarised the main points below.

Pros of LettrLabs
  • Easy-to-use platform with intuitive design.
  • Excellent and responsive customer support.
  • High-quality, realistic handwritten letters.
  • Cost-effective, especially for smaller orders.
  • Useful for personalized marketing and client appreciation.
Cons of LettrLabs
  • Limited integration options with other platforms.
  • Occasional issues with the user interface.
  • Additional charges for exceeding character limits.
  • QR code placement limitations.

LettrLabs pricing

The commentary is based on 29 reviews from LettrLabs G2 reviews.

Postage is always included in all plans. There is a $30 free credit upon signup.

Users sentiment

Rather positive
+0.41

See the LettrLabs pricing page.

  • LettrLabs has a free plan.

  • LettrLabs has a free trial.

Starter
Free

Includes Basic Attribution Dashboard, Delivery Tracking, Website Visitor Retargeting, Email to Address Retargeting, and CSV Upload.

Core
$199 per month

Includes all Starter Tier features plus Advanced Attribution Dashboard, Automation & Integrations, Industry Specific Templates, Trackable QR Codes, and Automation Setup Support.

Premium
$399 per month

Includes all Core Tier features plus Account Management with Guided Support, Multi-touch Campaigns, CRM Address Cleaning, Custom Direct Mail Designs, Do Not Mail List, and Lower Postcard Prices.

Enterprise
Custom

Includes all Premium Tier features plus Account Management with Fully Managed Service, Open API Access, Unlimited Custom Direct Mail Designs, Automation Setup & Onboarding, Lowest Optional add on Pricing, and Lowest Postcard Prices.


LettrLabs alternatives

  • Logo of RevSend
    RevSend
    Automated postcards and handwritten notes for better engagement.
    Read more
  • Logo of Mailbox Power
    Mailbox Power
    Automated direct mail: Send cards and gifts, track results easily.
    Read more
  • Logo of Postalytics
    Postalytics
    Automated direct mail, integrated with your digital marketing.
    Read more
  • Logo of Scribeless
    Scribeless
    Automated handwritten notes for memorable, scalable outreach.
    Read more
  • Logo of Cardly
    Cardly
    Automated handwritten cards and gifts, boosting client relationships.
    Read more
  • Logo of Lob
    Lob
    Automated direct mail, simplified and personalized.
    Read more

LettrLabs FAQ

  • What is LettrLabs and what does LettrLabs do?

    LettrLabs is a direct mail platform automating personalized postcards and robotically handwritten letters. It streamlines marketing with customizable templates, mailing list management, and CRM integrations. LettrLabs offers various pricing options based on volume, helping businesses improve customer engagement and marketing ROI.

  • How does LettrLabs integrate with other tools?

    LettrLabs integrates with CRM systems, enabling automated direct mail campaigns. This streamlines workflows and enhances the platform's mail merge capabilities for personalized letters. However, users have noted limited integration options with other platforms as a drawback.

  • What the main competitors of LettrLabs?

    Top alternatives to LettrLabs include Handwrytten, RevSend, Scribeless, and Cardly. These competitors offer similar direct mail automation services, including handwritten notes and personalized cards, catering to businesses seeking enhanced marketing outreach and customer engagement.

  • Is LettrLabs legit?

    LettrLabs is a legitimate direct mail marketing platform. User reviews highlight its ease of use, excellent customer support, and high-quality handwritten letters. While some users mention limited integrations and occasional UI issues, LettrLabs appears to be a safe and useful tool for personalized marketing.

  • How much does LettrLabs cost?

    LettrLabs offers a free Starter plan, a Core plan at $199/month, and a Premium plan at $399/month. They also offer an Enterprise plan, but its pricing is not publicly available. Is LettrLabs worth the product pricing? The value depends on your direct mail marketing needs and budget.

  • Is LettrLabs customer service good?

    Customers praise LettrLabs' exceptional customer service, highlighting the helpful and responsive support team. Users mention proactive assistance, screen sharing for issue resolution, and valuable recommendations. While some experienced delayed email responses, the overall sentiment reflects positive customer service experiences.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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