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LionDesk

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Last updated on

Company health

Employee growth
12% increase in the last year
Web traffic
9% increase in the last quarter

Ratings

G2
3.3/5
(35)
TrustPilot
2.8/5
(5)
Glassdoor
4.1/5
(68)

LionDesk description

LionDesk is a customer relationship management (CRM) platform designed to help businesses, particularly in real estate, manage contacts and leads. Its features include automated communication tools like drip campaigns and bulk texting, task reminders, and integrations with other software. LionDesk aims to simplify lead management, allowing users to focus on building relationships and closing deals. It's known for its user-friendliness and affordability compared to other CRMs.


What companies are using LionDesk?

CEntury21 is using LionDesk
CEntury21
Leading Real Estate Companies of the World is using LionDesk
Leading Real Estate Companies of the World
Sotheby's is using LionDesk
Sotheby's
Zapier is used by CEntury21, Leading Real Estate Companies of the World, Sotheby's.

Who is LionDesk best for

LionDesk is a CRM platform tailored for real estate businesses. We find it's particularly effective for those looking to automate communication through drip campaigns and bulk texting. Users appreciate its user-friendly interface and affordability, especially for mobile access. However, be aware of potential issues with bugs and customer support, as some have noted difficulties with system syncing and limited customization options.

  • For small to medium real estate teams (1-1000 employees) seeking streamlined lead management.

  • Particularly beneficial for those in Real Estate & Construction, enhancing client relationship management.


LionDesk features

Supported

Stay Organized: LionDesk helps real estate agent Cyndi Mino stay organized and on task.

Supported

Communicate Effortlessly: LionDesk allows effortless communication.

Supported

Increase Deals: LionDesk can help increase deals.

Supported

CRM: LionDesk offers CRM features.

Supported

Transaction Management: LionDesk offers transaction management features.

Supported

Lead Generation: LionDesk offers lead generation features.

Supported

Integrations: LionDesk offers integration features.


LionDesk reviews

We've summarised 40 LionDesk reviews (LionDesk TrustPilot reviews and LionDesk G2 reviews) and summarised the main points below.

Pros of LionDesk
  • Automated communication tools, like drip campaigns and bulk texting, are highly effective.
  • User-friendly interface for basic tasks.
  • Affordable pricing compared to other CRMs.
  • Mobile app enables communication on the go.
  • Direct contact links streamline communication.
Cons of LionDesk
  • Frequent bugs and glitches disrupt basic functionality, impacting usability.
  • Poor customer support, slow response times, and unresolved issues.
  • Difficulty syncing with other systems, leading to data loss.
  • Limited customization options and lack of advanced features.
  • Misleading claims about the "free" version.

LionDesk pricing

The commentary is based on 4 reviews from LionDesk G2 reviews.

We find that LionDesk's pricing is generally considered affordable, especially for real estate agents. However, some users feel the price is a bit high considering the occasional bugs and limited functionality for other industries. Others find it a good value for its features and ease of use.

Users sentiment

Strongly negative
-1

See the LionDesk pricing page.

  • LionDesk has a free trial.

CRM
$299

CRM only.

CRM + Marketing Automation
Custom

Powerful CRM + Marketing Automation.


LionDesk alternatives

  • Logo of monday.com
    monday.com
    Visualize, manage, and automate teamwork.
    Read more
  • Logo of Follow Up Boss
    Follow Up Boss
    Real estate CRM. Turns leads into clients. Boosts sales team productivity.
    Read more
  • Logo of Smarter Contact
    Smarter Contact
    Engage leads, close deals faster with SMS and voice.
    Read more
  • Logo of BoomTown
    BoomTown
    Real estate platform uniting lead generation, CRM, and marketing tools.
    Read more
  • Logo of Leadtrax
    Leadtrax
    Capture, track, and manage real estate leads for better conversions.
    Read more
  • Logo of Exabloom
    Exabloom
    AI-powered sales CRM automating follow-ups for more closed deals.
    Read more

LionDesk FAQ

  • What is LionDesk and what does LionDesk do?

    LionDesk is a CRM platform designed for real estate businesses to manage contacts and leads. We find that it offers automated communication tools, transaction management, and integrations, while aiming for user-friendliness and affordability. It's ideal for small to medium-sized real estate businesses.

  • How does LionDesk integrate with other tools?

    LionDesk integrates with other software, but users have reported difficulties syncing and data loss. We find that the specific integrations aren't detailed in available resources. For a reliable integration experience, consider exploring alternative CRMs.

  • What the main competitors of LionDesk?

    We find that LionDesk's main competitors include Follow Up Boss, BoomTown, and other real estate-focused CRMs. They also compete with more general CRMs like monday.com, and communication-focused tools like Smarter Contact. Each offers varying strengths in lead management, automation, and communication.

  • Is LionDesk legit?

    Yes, LionDesk is a legitimate CRM platform. We find that it's generally well-regarded for its ease of use and communication tools. However, keep in mind some users have reported issues with bugs and customer support.

  • How much does LionDesk cost?

    LionDesk offers a CRM plan for $299. They also have a CRM + Marketing Automation plan, but we found its pricing isn't publicly available, so you'll need to contact them for a custom quote. They do offer a 14-day free trial to test it out.

  • Is LionDesk customer service good?

    We find that user reviews on LionDesk's customer service are mixed. While some users appreciate the available support resources, others have expressed frustration with slow response times and unresolved technical issues.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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