Logo of MyQ

MyQ

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Company health

Employee growth
21% increase in the last year

Ratings

G2
4.7/5
(51)

MyQ description

MyQ offers print management solutions for businesses of all sizes. Their software, available as a traditional or cloud-based solution, helps organizations manage their printing, copying, and scanning needs. MyQ focuses on security, offering features like secure printing and encrypted print jobs. They also emphasize user-friendliness, with personalized workflows and an intuitive interface. MyQ integrates with major printer brands and offers tools to support remote and mobile work, making it a comprehensive solution for modern workplaces looking to streamline document workflows.


Who is MyQ best for

MyQ offers secure, user-friendly print management software for businesses of all sizes. Users praise its intuitive interface, follow-me printing, and robust security features like PIN code access. However, some users mention limited reporting features and occasional issues with print queues. MyQ integrates with major printer brands and supports remote work, making it a comprehensive solution for modern workplaces.

  • Excellent fit for small to medium businesses (1-1000 employees), good fit for large enterprises.

  • Designed for businesses across all industries.


MyQ features

Supported

MyQ offers secure printing features such as locked printers, a secured print environment, and encrypted print jobs to prevent data leakage.

Supported

MyQ integrates cloud features into its solutions to improve the availability and flexibility of work documents.

Supported

MyQ offers reliable tools for remote and mobile document handling, adapting to the needs of the modern digital workplace.

Supported

MyQ provides an intuitive user interface for printer panels, allowing users to set up personalized one-click document workflows.

Supported

MyQ helps improve the environmental footprint of printing and supports company green policies.

Supported

MyQ supports major printer brands like Canon, Epson, HP, Kyocera, Ricoh, Sharp, Toshiba, Xerox, and Lexmark, unifying diverse printer fleets.

Supported

Mentioned as one of the problems MyQ solves.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Customer Service

Strongly positive
+1

Ease of Use

Strongly positive
+1

MyQ reviews

We've summarised 51 MyQ reviews (MyQ G2 reviews) and summarised the main points below.

Pros of MyQ
  • User-friendly and intuitive interface praised for its ease of use.
  • Follow-me printing functionality allows users to retrieve print jobs from any device.
  • Secure printing options, including PIN code access, enhance document confidentiality.
  • Comprehensive print management features like user quotas and access control.
  • Simplified administration and management of print jobs across multiple locations.
Cons of MyQ
  • Limited reporting features, specifically lacking more detailed user and print volume statistics.
  • Some difficulties configuring settings from the web interface.
  • Inconsistent support for embedded terminal integration across different printer brands.
  • Occasional issues with print queues, such as documents getting stuck.
  • System health reports and email notifications can be excessive and unnecessary.

MyQ pricing

The commentary is based on 3 reviews from MyQ G2 reviews.

MyQ X offers three editions: SMART, ENTERPRISE, and ULTIMATE. SMART edition, previously MyQ Business Pro, is available for free. ENTERPRISE edition, suitable for SMEs, large enterprises, government, and education sectors, includes special editions for Government & Education customers. ULTIMATE edition offers a state-of-the-art user experience for digital offices with first-class document processing options. Both ENTERPRISE and ULTIMATE editions require a custom quote.

Users sentiment

Strongly positive
+1

See the MyQ pricing page.

  • MyQ has a free plan.

SMART
Free

Efficient fleet management and mobile print on the go. Includes Quick Deployment, Device Management, Mobile Print, Secure Print, Personalized Device UI, Scan & Workflows, Document Processing & Advanced Workflows.

ENTERPRISE
Custom

Outstanding security and document workflow for SMEs & large enterprises, government and education sectors. Includes Quick Deployment, Device Management, Mobile Print, Secure Print, Personalized Device UI, Scan & Workflows, Document Processing & Advanced Workflows. Special editions for Government & Education customers.

ULTIMATE
Custom

A state-of-the-art user experience for digital offices with first-class document processing options. Includes Quick Deployment, Device Management, Mobile Print, Secure Print, Personalized Device UI, Scan & Workflows, Document Processing & Advanced Workflows.


MyQ alternatives

  • Logo of Printix
    Printix
    Cloud printing, simplified setup, reduced IT workload, and lower costs.
    Read more
  • Logo of PaperCut
    PaperCut
    Print tracking software saving you money and trees.
    Read more
  • Logo of uniFLOW
    uniFLOW
    Secure print management simplifies workflows, boosting efficiency.
    Read more
  • Logo of directprint.io
    directprint.io
    Serverless cloud printing: easy, secure, and cost-saving.
    Read more
  • Logo of LRS VPSX
    LRS VPSX
    Secure, simplified enterprise printing with robust control and insights.
    Read more
  • Logo of PrinterLogic
    PrinterLogic
    Easy cloud printing: serverless, simplified, secure, and scalable.
    Read more

MyQ FAQ

  • What is MyQ and what does MyQ do?

    MyQ is a print management solution offering cloud-based or traditional software to control printing, copying, and scanning. It prioritizes security with features like secure printing and encryption, while also providing a user-friendly interface and personalized workflows. MyQ supports major printer brands and enables remote and mobile work.

  • How does MyQ integrate with other tools?

    MyQ integrates with major printer brands like Canon, Epson, HP, Kyocera, Ricoh, Sharp, Toshiba, Xerox, and Lexmark. It also supports cloud and mobile printing, adapting to the needs of modern digital workplaces. It offers personalized workflows for streamlined document processes.

  • What the main competitors of MyQ?

    Key competitors to MyQ include directprint.io, uniFLOW, PaperCut, and PrinterLogic. These alternatives offer similar print management features, including secure printing, cost tracking, and mobile printing capabilities. Some also offer cloud-based solutions and serverless printing options.

  • Is MyQ legit?

    MyQ is a legitimate print management solution. User reviews praise its intuitive interface and secure printing options. With positive pricing sentiment and features for remote work, MyQ is safe and suitable for businesses seeking streamlined document workflows.

  • How much does MyQ cost?

    MyQ offers a free SMART plan for basic print management. For enterprise-grade features, MyQ offers the ENTERPRISE and ULTIMATE plans with custom pricing. Contact MyQ directly for pricing details on these plans. Is MyQ worth it? It depends on your specific needs and budget.

  • Is MyQ customer service good?

    MyQ customer service receives positive feedback. Users highlight the "superb" and "excellent" support, quick problem resolution, and helpful resources provided by the MyQ team. While some users mention excessive system health notifications, the overall sentiment towards customer service is favorable.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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