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Odoo CRM description
Odoo CRM is a cloud-based customer relationship management tool designed for businesses of all sizes. This open-source software helps sales teams manage leads, track opportunities, and improve sales performance. Its features include pipeline management, automated marketing campaigns, sales forecasting, and detailed reporting. Odoo CRM aims to streamline sales processes, boost productivity, and provide a central hub for customer interactions. Its user-friendly interface and integration with other Odoo applications make it a comprehensive solution for managing customer relationships.
Who is Odoo CRM best for
Odoo CRM is an open-source CRM ideal for businesses seeking a customizable and cost-effective solution. Users praise its user-friendly interface and integration with other Odoo apps, while some note a learning curve for advanced features. It offers robust features like pipeline management and sales forecasting. However, some users find the mobile app underwhelming.
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Best for small to medium-sized businesses.
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Suitable for a wide range of industries.
Odoo CRM features
Supported Odoo CRM supports the generation of sales performance reports that provide analysis on sales team performance, including pipeline health, win rates, and sales cycle length. |
Supported Odoo CRM supports account management, including the ability to manage accounts (companies), associated contacts, deals, and activities. |
Supported Odoo CRM allows recording and organizing customer communications and sales orders, with an activity-based system. |
Supported Odoo CRM supports pipeline management, including visualization, customization, and progress tracking. |
Supported Odoo CRM supports marketing automation, including email marketing and campaign management. |
Supported Odoo CRM supports revenue forecasting based on deals, stages, and trends. |
We evaluate the sentiment that users express about non-functional aspects of the software
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Odoo CRM reviews
We've summarised 131 Odoo CRM reviews (Odoo CRM G2 reviews) and summarised the main points below.
- Odoo CRM is user-friendly and easy to use, especially for managing sales pipelines and tracking leads.
- The software is highly customizable and integrates seamlessly with other Odoo applications.
- Odoo CRM is open-source, making it a cost-effective solution compared to other CRMs.
- The platform's reporting features provide clear insights into sales activities and customer interactions.
- Excellent customer service is frequently praised.
- Odoo CRM can have a steep learning curve for new users, and advanced features may require additional configuration.
- The mobile app is underwhelming with limited functionality.
- Some users find the user interface to be outdated and clunky.
- Odoo CRM can be slow and require a lot of technical skills to set up, especially for medium-sized businesses.
Odoo CRM pricing
The commentary is based on 9 reviews from Odoo CRM G2 reviews.
Odoo CRM is often praised for its cost-effectiveness and free open-source option. While some users express concern about the cost of certain features, others highlight its affordable pricing compared to other CRM software. This makes Odoo a viable option for businesses seeking a balance between features and budget.
Users sentiment
Odoo CRM alternatives
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Odoo CRM FAQ
Odoo CRM is an open-source, cloud-based customer relationship management tool for businesses of all sizes. It helps manage leads, track opportunities, and automate marketing efforts, boosting sales performance and providing a central hub for customer interactions. It's known for its customizability and integration with other Odoo apps.
What is Odoo CRM and what does Odoo CRM do?
Odoo CRM is an open-source, cloud-based customer relationship management tool for businesses of all sizes. It helps manage leads, track opportunities, and automate marketing efforts, boosting sales performance and providing a central hub for customer interactions. It's known for its customizability and integration with other Odoo apps.
Odoo CRM integrates seamlessly with other Odoo applications, creating a centralized business management platform. It also connects with various third-party tools through APIs and integrations, extending its functionality for specific business needs.
How does Odoo CRM integrate with other tools?
Odoo CRM integrates seamlessly with other Odoo applications, creating a centralized business management platform. It also connects with various third-party tools through APIs and integrations, extending its functionality for specific business needs.
Top alternatives to Odoo CRM include HubSpot Sales Hub, Salesloft, and ClickUp. HubSpot is known for its marketing automation, while Salesloft focuses on sales engagement. ClickUp offers a broader approach to work management, incorporating CRM functionalities. Consider these options based on your specific sales and marketing needs.
What the main competitors of Odoo CRM?
Top alternatives to Odoo CRM include HubSpot Sales Hub, Salesloft, and ClickUp. HubSpot is known for its marketing automation, while Salesloft focuses on sales engagement. ClickUp offers a broader approach to work management, incorporating CRM functionalities. Consider these options based on your specific sales and marketing needs.
Yes, Odoo CRM is a legitimate and safe open-source CRM platform. It's a popular choice known for its customizability and integration with other Odoo apps. However, some users find the interface outdated and the mobile app limited.
Is Odoo CRM legit?
Yes, Odoo CRM is a legitimate and safe open-source CRM platform. It's a popular choice known for its customizability and integration with other Odoo apps. However, some users find the interface outdated and the mobile app limited.
Odoo CRM pricing is unavailable. Contact Odoo for pricing details on their CRM solution and determine if the product is worth it for your business.
How much does Odoo CRM cost?
Odoo CRM pricing is unavailable. Contact Odoo for pricing details on their CRM solution and determine if the product is worth it for your business.
Customer reviews on Odoo CRM's customer service are mixed. While some users praise the excellent support, others express frustration with slow response times and generic solutions. A few users mention helpful support during implementation, while others note unhelpful standard responses.
Is Odoo CRM customer service good?
Customer reviews on Odoo CRM's customer service are mixed. While some users praise the excellent support, others express frustration with slow response times and generic solutions. A few users mention helpful support during implementation, while others note unhelpful standard responses.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.