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OpenTable for Restaurants description
OpenTable for Restaurants is a software solution designed to help restaurants improve operations and boost revenue. It offers tools for managing reservations, tables, guest data, and marketing campaigns. With a vast network connecting millions of diners and thousands of restaurants globally, OpenTable helps businesses fill seats, streamline service, and foster customer relationships.
Who is OpenTable for Restaurants best for
OpenTable for Restaurants is a robust solution for restaurants seeking to optimize their operations and enhance customer relationships. We find that its user-friendly interface and extensive network are particularly beneficial. While some users find the cost per cover a bit high, the robust reporting and marketing tools can help boost reservations.
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Best for restaurants of any size looking to streamline reservations, table management, and guest engagement.
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Great choice for businesses in the hospitality and tourism sector seeking comprehensive management tools.
OpenTable for Restaurants reviews
We've summarised 231 OpenTable for Restaurants reviews (OpenTable for Restaurants G2 reviews) and summarised the main points below.
- User-friendly interface for reservations and table management.
- Large network of users provides significant exposure to new customers.
- Robust reporting and analytics tools provide valuable business insights.
- Excellent and responsive customer support.
- Effective marketing tools to boost reservations during slow periods.
- High cost per cover, impacting profitability for some restaurants.
- Managing ticketed events and experiences can be complex and confusing.
- Backend interface can be unintuitive and difficult to navigate for certain tasks.
- Limited customization for email alerts and booking confirmations.
- Integration with some POS systems can be problematic.
OpenTable for Restaurants pricing
The commentary is based on 77 reviews from OpenTable for Restaurants G2 reviews.
We find that many users consider OpenTable pricey, especially for smaller restaurants or those with high volume. The cost per cover and additional fees for marketing and other features are frequently mentioned concerns. However, some users feel the cost is justified by the exposure and features OpenTable provides.
Users sentiment
OpenTable for Restaurants alternatives
Infor Table ManagementStreamlines bookings, optimizes seating, and elevates guest experiences.Read more
OpenTable for Restaurants FAQ
OpenTable for Restaurants helps restaurants manage reservations, tables, and guest data. We find it particularly useful for marketing and boosting revenue. It connects restaurants with a large network of diners.
What is OpenTable for Restaurants and what does OpenTable for Restaurants do?
OpenTable for Restaurants helps restaurants manage reservations, tables, and guest data. We find it particularly useful for marketing and boosting revenue. It connects restaurants with a large network of diners.
OpenTable for Restaurants integrates with various POS systems, though some users have reported difficulties. It also connects with marketing tools to boost reservations. Information on specific integrations is limited.
How does OpenTable for Restaurants integrate with other tools?
OpenTable for Restaurants integrates with various POS systems, though some users have reported difficulties. It also connects with marketing tools to boost reservations. Information on specific integrations is limited.
We find that OpenTable for Restaurants has several strong competitors including Tock, Presto, Infor Table Management, Eat App, and upmenu for Business. These alternatives offer similar features like reservation management and table optimization, catering to various restaurant needs and budgets.
What the main competitors of OpenTable for Restaurants?
We find that OpenTable for Restaurants has several strong competitors including Tock, Presto, Infor Table Management, Eat App, and upmenu for Business. These alternatives offer similar features like reservation management and table optimization, catering to various restaurant needs and budgets.
Yes, OpenTable for Restaurants is a legitimate and widely used platform. We find it's generally well-regarded for its ease of use and extensive network, despite some users noting the high cost and occasional difficulties with integrations. The platform boasts positive growth and a good rating on G2.
Is OpenTable for Restaurants legit?
Yes, OpenTable for Restaurants is a legitimate and widely used platform. We find it's generally well-regarded for its ease of use and extensive network, despite some users noting the high cost and occasional difficulties with integrations. The platform boasts positive growth and a good rating on G2.
I cannot find pricing details for OpenTable for Restaurants. Contact OpenTable directly for specific pricing information.
How much does OpenTable for Restaurants cost?
I cannot find pricing details for OpenTable for Restaurants. Contact OpenTable directly for specific pricing information.
We find that OpenTable's customer service is generally viewed positively. Users mention helpful account managers, quick responses, and readily available support. While some find certain aspects, like navigating complex features, could be improved, the overall sentiment towards their customer service is favorable.
Is OpenTable for Restaurants customer service good?
We find that OpenTable's customer service is generally viewed positively. Users mention helpful account managers, quick responses, and readily available support. While some find certain aspects, like navigating complex features, could be improved, the overall sentiment towards their customer service is favorable.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.