Logo of Oracle Commerce

Oracle Commerce

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Company health

Employee growth
5% increase in the last year
Web traffic
7% decrease in the last quarter

Ratings

G2
4.0/5
(175)
Glassdoor
3.8/5
(55087)

Oracle Commerce description

Oracle Commerce is a comprehensive software platform designed to manage online stores and deliver consistent customer experiences across various channels like websites, mobile apps, social media, and physical stores. It offers tools for both B2B and B2C companies to manage their online sales, marketing, and customer data. Oracle Commerce stands out with its focus on personalization, allowing businesses to tailor the shopping journey for each customer. It promises streamlined transactions, increased sales, and improved customer satisfaction through automation and data-driven insights.

Who is Oracle Commerce best for

Oracle Commerce is a robust ecommerce platform ideal for medium to large B2B and B2C businesses. It offers extensive customization and seamless integration with other Oracle systems. While some users find the interface outdated and implementation complex, many praise its scalability and comprehensive features. Oracle Commerce is best suited for companies with complex needs and resources to manage the platform effectively.

  • Best fit for medium to large businesses seeking a robust ecommerce solution.

  • Ideal for ecommerce, retail, and other customer-centric industries.

Oracle Commerce features

Supported

Oracle Commerce supports API integrations for seamless connectivity with various business tools.

Supported

Oracle Commerce supports B2B sales portals with quote creation, customer data access, order history, and self-service integration.

Supported

Oracle Commerce supports B2B self-service features like personalized catalogs, quotes, and ERP integration.

Supported

Oracle Commerce offers various payment methods, including credit cards and PayPal.

Supported

Oracle Commerce streamlines B2B processes with unified channels and automation, enhancing transparency.

Supported

Oracle Commerce personalizes using customer data and AI insights for relevant experiences.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Rather negative
-0.33

Oracle Commerce reviews

We've summarised 173 Oracle Commerce reviews (Oracle Commerce G2 reviews) and summarised the main points below.

Pros of Oracle Commerce
  • Robust and scalable platform, capable of handling high volumes of data and transactions.
  • Extensive customization options to tailor online stores.
  • Seamless integration with other Oracle systems, enhancing resource utilization.
  • Excellent technical support, ensuring smooth operations.
  • Comprehensive features for B2B and B2C businesses, including multi-currency support.
Cons of Oracle Commerce
  • Complex and costly implementation, often requiring significant resources and time.
  • Outdated user interface, impacting user experience.
  • Slow transaction speeds and occasional loading issues.
  • Steep learning curve, especially for advanced features.
  • Limited customization for certain aspects like themes.

Oracle Commerce pricing

The commentary is based on 12 reviews from Oracle Commerce G2 reviews.

Oracle Commerce pricing is often mentioned as complex and potentially expensive, especially for smaller businesses. While some reviewers find it cost-effective compared to alternatives like Magento, others point to licensing and implementation costs as significant. Despite the pricing structure, many consider its robust features and scalability worth the investment for long-term growth.

Users sentiment

Rather negative
-0.33

Oracle Commerce alternatives

  • Logo of Virto Commerce
    Virto Commerce
    Composable eCommerce platform. Flexible, scalable, and cloud-native.
    Read more
  • Logo of Optimizely Configured Commerce
    Optimizely Configured Commerce
    B2B ecommerce platform for personalized selling and streamlined growth.
    Read more
  • Logo of HCL Commerce
    HCL Commerce
    Powerful ecommerce platform for complex business needs, scales easily.
    Read more
  • Logo of Shopify Plus
    Shopify Plus
    Enterprise ecommerce platform for high-volume sales and rapid growth.
    Read more
  • Logo of Oracle Commerce Cloud
    Oracle Commerce Cloud
    Scalable platform for personalized online stores and seamless shopping.
    Read more
  • Logo of Salesforce Commerce for B2B
    Salesforce Commerce for B2B
    Streamlines B2B online sales with automation and flexibility.
    Read more

Oracle Commerce FAQ

  • What is Oracle Commerce and what does Oracle Commerce do?

    Oracle Commerce is a robust e-commerce platform offering tools for online sales, marketing, and customer data management. It caters to both B2B and B2C companies, providing personalized shopping experiences, streamlined transactions, and data-driven insights. It's known for its scalability and comprehensive features, but can be complex and costly to implement.

  • How does Oracle Commerce integrate with other tools?

    Oracle Commerce integrates seamlessly with other business tools through its robust API framework. It connects with other Oracle systems, facilitating efficient resource use and data synchronization across the platform. This allows businesses to streamline operations and enhance functionalities.

  • What the main competitors of Oracle Commerce?

    Top alternatives to Oracle Commerce include Shopify, BigCommerce, Salesforce Commerce for B2C, Sitecore Commerce, Sana Commerce Cloud, and Ecwid. These competitors offer varying features and pricing models, catering to businesses of different sizes and complexities. Some prioritize ease of use, while others focus on advanced functionalities and integrations.

  • Is Oracle Commerce legit?

    Yes, Oracle Commerce is a legitimate e-commerce platform offered by Oracle. It's a safe and robust, albeit complex, solution trusted by many large businesses for their online sales and marketing needs. However, potential users should be aware of the potentially high implementation costs and complex setup.

  • How much does Oracle Commerce cost?

    I cannot find pricing details for Oracle Commerce. Contact Oracle sales for a customized quote based on your specific business requirements. Consider exploring alternative eCommerce platforms if budget is a primary concern.

  • Is Oracle Commerce customer service good?

    Oracle Commerce receives positive feedback for its helpful technical support. Users mention "amazing" and "good" technical support experiences. However, some users experienced login errors and slow loading times requiring troubleshooting.

Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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