Last updated on
Company health
Ratings
Oracle CRM On Demand description
Oracle CRM On Demand was a cloud-based customer relationship management (CRM) software designed for midsize businesses. It offered tools for managing sales, marketing, and customer service, with a focus on usability and mobile access. However, Oracle has shifted its focus to Oracle CX, a more comprehensive customer experience platform. While Oracle CRM On Demand is still available, Oracle encourages customers to migrate to Oracle CX for enhanced features and future development.
Who is Oracle CRM On Demand best for
Oracle CRM On Demand is a cloud-based CRM designed for midsize businesses, particularly those in technology. It offers sales, marketing, and customer service tools. However, Oracle now promotes migrating to Oracle CX. Users praise its comprehensive customer view and robust reporting but criticize its outdated interface and limited customization.
-
Best fit for enterprise companies.
-
Ideal for Manufacturing or Software, IT & Telecommunications companies.
Oracle CRM On Demand features
Supported Workflow automation is supported and can automate sales tasks and processes. |
Supported Contact management is supported, including activity tracking and Outlook integration for emails. |
Supported Opportunity management is supported, including tracking and managing opportunities. |
Supported Oracle CRM On Demand offers real-time reporting and customizable dashboards for tracking KPIs like revenue and profitability. |
Supported Oracle CRM On Demand supports field sales teams with features like offline access and data management. |
We evaluate the sentiment that users express about non-functional aspects of the software
Ease of Use
Reliability and Performance
Oracle CRM On Demand reviews
We've summarised 97 Oracle CRM On Demand reviews (Oracle CRM On Demand G2 reviews) and summarised the main points below.
- Provides a 360-degree view of customer interactions
- Robust reporting and analytics features
- Reliable and stable performance with minimal downtime
- Easy to use for basic CRM tasks
- Good integration with other Oracle products
- Clunky and outdated user interface, frequently criticized
- Limited customization options compared to competitors
- Slow performance and occasional glitches reported
- Steep learning curve for new users, especially with advanced features
- Lack of mobile app or limited mobile functionality
Oracle CRM On Demand pricing
The commentary is based on 7 reviews from Oracle CRM On Demand G2 reviews.
Oracle CRM On Demand offers a good balance of features and cost-effectiveness, positioned between Salesforce and Microsoft Dynamics. While some reviewers found it expensive, others considered it a good value, especially for SMEs. Cost is a key consideration, particularly for small businesses.
Users sentiment
Oracle CRM On Demand alternatives
Oracle Customer Experience (CX) Cloud SuiteConnected customer experiences for stronger relationships.Read more
Oracle Sales AnalyticsEmpowers sales teams with clear data insights for better decisions.Read more
Oracle CRM On Demand FAQ
Oracle CRM On Demand was a cloud-based CRM for midsize businesses, offering sales, marketing, and customer service tools. However, Oracle now promotes migrating to Oracle CX for enhanced features and ongoing development.
What is Oracle CRM On Demand and what does Oracle CRM On Demand do?
Oracle CRM On Demand was a cloud-based CRM for midsize businesses, offering sales, marketing, and customer service tools. However, Oracle now promotes migrating to Oracle CX for enhanced features and ongoing development.
Oracle CRM On Demand integrates with other Oracle products, including Outlook for email integration. However, information on integration with other third-party tools is limited, as Oracle now prioritizes its newer CX platform. Migration to Oracle CX is recommended for enhanced integration capabilities.
How does Oracle CRM On Demand integrate with other tools?
Oracle CRM On Demand integrates with other Oracle products, including Outlook for email integration. However, information on integration with other third-party tools is limited, as Oracle now prioritizes its newer CX platform. Migration to Oracle CX is recommended for enhanced integration capabilities.
Top alternatives to Oracle CRM On Demand include Salesforce Sales Cloud, HubSpot Sales Hub, and Oracle CX Cloud Suite. Salesforce offers robust features and AI insights. HubSpot provides user-friendly tools for sales automation and pipeline management. Oracle CX is Oracle's successor to CRM On Demand, offering enhanced features.
What the main competitors of Oracle CRM On Demand?
Top alternatives to Oracle CRM On Demand include Salesforce Sales Cloud, HubSpot Sales Hub, and Oracle CX Cloud Suite. Salesforce offers robust features and AI insights. HubSpot provides user-friendly tools for sales automation and pipeline management. Oracle CX is Oracle's successor to CRM On Demand, offering enhanced features.
Yes, Oracle CRM On Demand is a legitimate, albeit outdated, CRM software. Oracle now promotes migrating to their more comprehensive Oracle CX platform. While some users found it reliable for basic tasks, others criticized its outdated interface and limited customization.
Is Oracle CRM On Demand legit?
Yes, Oracle CRM On Demand is a legitimate, albeit outdated, CRM software. Oracle now promotes migrating to their more comprehensive Oracle CX platform. While some users found it reliable for basic tasks, others criticized its outdated interface and limited customization.
I cannot find pricing details for Oracle CRM On Demand. Contact Oracle sales for product pricing and to determine if it's worth the investment for your business.
How much does Oracle CRM On Demand cost?
I cannot find pricing details for Oracle CRM On Demand. Contact Oracle sales for product pricing and to determine if it's worth the investment for your business.
Customer reviews on Oracle CRM On Demand are mixed. While users appreciate the comprehensive view of customer interactions and robust reporting, some find the interface clunky and slow. The software is praised for improving customer service with easy access to customer history.
Is Oracle CRM On Demand customer service good?
Customer reviews on Oracle CRM On Demand are mixed. While users appreciate the comprehensive view of customer interactions and robust reporting, some find the interface clunky and slow. The software is praised for improving customer service with easy access to customer history.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.