Logo of Oracle Hospitality OPERA Property Management System

Oracle Hospitality OPERA Property Management System

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Company health

Employee growth
5% increase in the last year
Web traffic
7% decrease in the last quarter

Ratings

G2
4.2/5
(62)
Glassdoor
3.8/5
(55086)

Oracle Hospitality OPERA Property Management System description

Oracle Hospitality OPERA Property Management System is a comprehensive software suite designed for hotels and resorts of all sizes. It helps manage daily operations like bookings, guest services, sales, and event planning. The system offers advanced reporting tools, allowing you to analyze data and make informed business decisions. OPERA stands out with its wide range of integrations with other hospitality software and its focus on providing a seamless guest experience. It aims to help businesses enhance operational efficiency and maximize revenue.


Who is Oracle Hospitality OPERA Property Management System best for

We find that OPERA is best suited for medium to large hotels and resorts seeking a comprehensive property management system. User reviews highlight its extensive features and reporting, but note the steep learning curve. Consider this if you need deep integration and can invest in training.

  • Perfect for medium to large hotel chains (100+ employees) seeking a robust property management solution.

  • In our experience, OPERA shines in hospitality, especially for hotels & resorts aiming to streamline operations and improve guest experience.


Oracle Hospitality OPERA Property Management System features

Supported

Property management system: Designed to provide flexibility to meet each hotel's individual needs, OPERA 5 property management is the right fit for all properties, from independent hotels to major international resorts.

Supported

Room reservation software: Streamline the booking process, improve accuracy, and enhance the guest experience with comprehensive room reservation software.

Supported

Sales and catering software: Manage sales and catering operations efficiently with software designed to streamline processes, improve communication, and maximize revenue.

Supported

Vacation rental software: Easily manage mixed-use properties OPERA Vacation Ownership offers key capabilities to manage mixed-use properties, including condominium units and hotel rooms. It also allows the addition of vacation rentals to OPERA’s full range of PMS capabilities. Designed for the hotel industry Fully configurable and custom contract terms Flexible, rental-rotation rules for fair and equitable assignment of rooms

Supported

Revenue management system: Maximize revenue and optimize occupancy with a powerful revenue management solution designed specifically for the hospitality industry.

Supported

Distribution channel management: Target profitable bookings and optimize hotel inventory with an integrated distribution channel management system.

Supported

Hotel management system: Streamline operations and enhance the guest experience with a comprehensive hotel management system.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Ease of Use

Strongly positive
+1

Reliability and Performance

Rather positive
+0.33

Scalability

Rather positive
+0.33

Oracle Hospitality OPERA Property Management System reviews

We've summarised 62 Oracle Hospitality OPERA Property Management System reviews (Oracle Hospitality OPERA Property Management System G2 reviews) and summarised the main points below.

Pros of Oracle Hospitality OPERA Property Management System
  • Comprehensive features for hotel management.
  • User-friendly interface once learned.
  • Detailed guest history and reporting capabilities.
  • Wide range of integrations with other systems.
Cons of Oracle Hospitality OPERA Property Management System
  • Slow performance and occasional lags or freezes.
  • Outdated user interface.
  • Complex system with a steep learning curve.
  • Poor customer support with slow response times.

Oracle Hospitality OPERA Property Management System pricing

The commentary is based on 6 reviews from Oracle Hospitality OPERA Property Management System G2 reviews.

We find that OPERA is often considered a costly solution compared to other PMS options. Some users mention pricing as a concern, especially smaller properties. However, the pricing seems to vary, possibly depending on the specific company and required features.

Users sentiment

Strongly negative
-1

See the Oracle Hospitality OPERA Property Management System pricing page.


Oracle Hospitality OPERA Property Management System alternatives

  • Logo of Avondata
    Avondata
    Streamlines hotel operations, boosting efficiency and guest satisfaction.
    Read more
  • Logo of Clock PMS
    Clock PMS
    Cloud hotel management boosting direct bookings and guest experience.
    Read more
  • Logo of Canary Technologies
    Canary Technologies
    Streamlines hotel operations with contactless check-in and guest messaging.
    Read more
  • Logo of Agilysys Visual One
    Agilysys Visual One
    Streamlines hotel operations from booking to billing.
    Read more
  • Logo of the Hotelier
    the Hotelier
    Streamlines hotel operations, centralizing data for smarter decisions.
    Read more
  • Logo of HotelBee
    HotelBee
    Manage your hotel, boost bookings, and delight your guests.
    Read more

Oracle Hospitality OPERA Property Management System FAQ

  • What is Oracle Hospitality OPERA Property Management System and what does Oracle Hospitality OPERA Property Management System do?

    Oracle Hospitality OPERA Property Management System is a software suite for hotels and resorts. It handles bookings, guest services, sales, and events. We find that it offers robust reporting, integrations, and aims for a smooth guest experience, though some users report performance issues.

  • How does Oracle Hospitality OPERA Property Management System integrate with other tools?

    We find that Oracle Hospitality OPERA PMS offers a wide array of integrations with other hospitality software, contributing to a more streamlined and interconnected system. This allows hotels to manage various aspects of their operations efficiently.

  • What the main competitors of Oracle Hospitality OPERA Property Management System?

    We find that Oracle Hospitality OPERA's main competitors include Avondata, Clock PMS+, Canary Technologies, Agilysys Visual One, Hotelier, and HotelBee. These alternatives offer similar features and target the hospitality industry.

  • Is Oracle Hospitality OPERA Property Management System legit?

    Yes, Oracle Hospitality OPERA Property Management System is a legitimate, widely used hotel management software. However, user reviews mention a steep learning curve and occasional performance issues. We advise potential users to weigh these factors against the system's comprehensive features.

  • How much does Oracle Hospitality OPERA Property Management System cost?

    Oracle Hospitality OPERA Property Management System doesn't publicly share pricing details. Reach out to their sales team for a customized quote based on your specific needs.

  • Is Oracle Hospitality OPERA Property Management System customer service good?

    Based on user reviews, customer support for Oracle Hospitality OPERA Property Management System is a significant concern. While some users find the support team helpful, others report slow response times, difficulty escalating issues, and a general lack of responsiveness.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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