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Clock PMS description
Clock PMS is a cloud-based hotel management software designed for single hotels and hotel groups. It offers tools to manage bookings, guest relations, payments, and staff operations within a single platform. It features a mobile guest self-service portal that allows guests to self check-in, use keyless entry, make payments, and order room service digitally. Clock PMS integrates with over 200 hospitality apps and services. The software is cloud-based, requiring no installations or special hardware, and is powered by Amazon Web Services.
Who is Clock PMS best for
Clock PMS is a robust, cloud-based hotel management solution ideal for larger hotels and hotel groups. Users praise its user-friendly interface, booking management capabilities, and extensive integrations. However, some have noted difficulties with the initial setup and support response times. Its mobile guest portal empowers guests with self-service options, enhancing their overall experience.
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Best fit for enterprise-level hotels and hotel groups.
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Ideal for businesses in the Hospitality & Tourism industry.
Clock PMS features
Supported Clock PMS offers a guest portal with self check-in, payments, and room service ordering. |
Supported Clock PMS has a built-in booking engine for direct reservations. |
Supported Clock PMS securely processes payments within the software. |
Supported Clock PMS integrates with 150+ platforms via open API and established solutions. |
Supported Clock PMS supports group reservations, block bookings, and centralized billing. |
Supported Clock PMS offers various reports on bookings, occupancy, and revenue. |
We evaluate the sentiment that users express about non-functional aspects of the software
Ease of Use
Reliability and Performance
Ease of Implementation
Clock PMS reviews
We've summarised 91 Clock PMS reviews (Clock PMS Software Advice reviews, Clock PMS Capterra reviews and Clock PMS G2 reviews) and summarised the main points below.
- User-friendly interface and easy to learn for new employees.
- Excellent time management and booking organization, minimizing double bookings.
- Flexible API and numerous integrations with other hospitality apps and services.
- Cloud-based accessibility from any device, anywhere.
- Great value for the price, especially for smaller hotels.
- Difficult setup process, requiring precision and specific formatting.
- Slow support response times, especially for users outside Europe.
- Limited reporting features, lacking advanced options and visualizations.
- POS add-on is basic with limited functionality.
- No readily available UK-based support.
Clock PMS pricing
The commentary is based on 7 reviews from Clock PMS Capterra reviews, Clock PMS G2 reviews and Clock PMS Software Advice reviews.
Clock PMS offers transparent and fair pricing, with some users mentioning it as a cost-effective solution, especially for smaller hotels. While some desired lower OTA connection fees, overall the pricing is considered reasonable for the features and support provided.
See the Clock PMS pricing page.
Clock PMS alternatives
Oracle Hospitality OPERA Property Management SystemStreamlines hotel operations, from booking to guest experience.Read more
eZee Absolute Hotel PMSStreamlines hotel operations, boosts bookings, and delights guests.Read more
CloudbedsHotel management platform streamlining bookings, operations, and guest experience.Read more
HotelogixCloud software simplifying hotel management, boosting efficiency, and guest satisfaction.Read more
Clock PMS FAQ
Clock PMS is cloud-based hotel management software ideal for hotels and hotel groups. It offers tools for bookings, guest relations, payments, and staff operations, including a mobile guest self-service portal. Clock PMS integrates with over 200 hospitality apps and services.
What is Clock PMS and what does Clock PMS do?
Clock PMS is cloud-based hotel management software ideal for hotels and hotel groups. It offers tools for bookings, guest relations, payments, and staff operations, including a mobile guest self-service portal. Clock PMS integrates with over 200 hospitality apps and services.
Clock PMS integrates with over 200 hospitality apps and services through its open API and established solutions. This allows for seamless connections with various tools, enhancing the software's functionality and streamlining hotel operations. It offers a flexible integration ecosystem to connect with other platforms.
How does Clock PMS integrate with other tools?
Clock PMS integrates with over 200 hospitality apps and services through its open API and established solutions. This allows for seamless connections with various tools, enhancing the software's functionality and streamlining hotel operations. It offers a flexible integration ecosystem to connect with other platforms.
Clock PMS competes with other hotel management software like HotelBee, WebRezPro, and Front Desk. These alternatives offer similar features, including booking management, guest services, and operational tools. Some also provide specialized functions for specific niches within the hospitality industry.
What the main competitors of Clock PMS?
Clock PMS competes with other hotel management software like HotelBee, WebRezPro, and Front Desk. These alternatives offer similar features, including booking management, guest services, and operational tools. Some also provide specialized functions for specific niches within the hospitality industry.
Clock PMS appears to be a legitimate hotel management software. User reviews praise its user-friendly interface and booking management capabilities. It offers a cloud-based platform with numerous integrations, enhancing accessibility and functionality for various hotel operations. However, potential users should be aware of reported difficulties with the setup process and support response times.
Is Clock PMS legit?
Clock PMS appears to be a legitimate hotel management software. User reviews praise its user-friendly interface and booking management capabilities. It offers a cloud-based platform with numerous integrations, enhancing accessibility and functionality for various hotel operations. However, potential users should be aware of reported difficulties with the setup process and support response times.
Clock PMS pricing starts at €150/month with a 10% discount for annual subscriptions. This includes core features for operations, guest experience, and payments. Additional add-ons like Restaurant POS and Sales & Events are available but pricing is not specified.
How much does Clock PMS cost?
Clock PMS pricing starts at €150/month with a 10% discount for annual subscriptions. This includes core features for operations, guest experience, and payments. Additional add-ons like Restaurant POS and Sales & Events are available but pricing is not specified.
Clock PMS customer support receives mixed reviews. While some users praise the team's responsiveness and helpfulness, others have experienced slow response times, especially those outside of Europe. A more readily available support system, like a call center, has also been suggested by some users.
Is Clock PMS customer service good?
Clock PMS customer support receives mixed reviews. While some users praise the team's responsiveness and helpfulness, others have experienced slow response times, especially those outside of Europe. A more readily available support system, like a call center, has also been suggested by some users.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
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