Logo of PayPal Invoicing

PayPal Invoicing

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Company health

Employee growth
6% increase in the last year
Web traffic
2% decrease in the last quarter
Financing
April 2023 - $5B

Ratings

G2
4.4/5
(80)
Capterra
4.7/5
(525)

PayPal Invoicing description

PayPal Invoicing is a free tool within your PayPal Business account that lets you create and send custom invoices. It allows you to track payments, manage billing history, and set up recurring invoices. Your clients can pay you quickly, even without a PayPal account. While the tool is free to use, standard PayPal transaction fees apply when you receive a payment.


Who is PayPal Invoicing best for

PayPal Invoicing is a free tool ideal for small to medium businesses needing a simple invoicing solution. Users love its ease of use and convenience for international transactions. However, some dislike the high transaction fees and occasional slow customer support. It's best for those who prioritize simplicity and wide acceptance over advanced features.

  • Ideal for small to medium-sized businesses, freelancers, and online sellers.

  • A good fit for various industries, including e-commerce, retail, healthcare, and more.


PayPal Invoicing features

Supported

PayPal Invoicing allows online payments directly from invoices.

Supported

PayPal Invoicing lets you create, send, and track invoices.

Supported

Recurring invoices are supported via recurring series in the invoicing tab.

Supported

PayPal Invoicing lets you track invoice status and payments, including whether they were viewed.

Supported

PayPal Invoicing allows adding logos and using or creating custom templates.

Supported

PayPal Invoicing allows automatic payment reminders for business accounts.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Rather negative
-0.54

Customer Service

Rather positive
+0.4

Ease of Use

Strongly positive
+0.88

Reliability and Performance

Neutral
+0.26

PayPal Invoicing reviews

We've summarised 604 PayPal Invoicing reviews (PayPal Invoicing GetApp reviews, PayPal Invoicing Capterra reviews and PayPal Invoicing G2 reviews) and summarised the main points below.

Pros of PayPal Invoicing
  • Easy to use and create invoices, often praised for its simplicity.
  • Convenient for international transactions.
  • Widely accepted and trusted payment platform.
  • Provides a professional way to bill clients, enhancing business image.
Cons of PayPal Invoicing
  • High transaction fees are a common complaint.
  • Transferring money to bank accounts can be difficult due to security measures.
  • Limited functionality on the mobile app, especially for creating invoices.
  • Customer support response times can be slow and unhelpful.

PayPal Invoicing pricing

The commentary is based on 72 reviews from PayPal Invoicing Capterra reviews, PayPal Invoicing G2 reviews and PayPal Invoicing GetApp reviews.

PayPal Invoicing is generally considered easy to use and convenient, especially for small businesses and freelancers. While most users appreciate its simplicity and accessibility, some have noted the fees can be high, particularly for international transactions or smaller payments. Despite the fees, many find the service valuable for its quick payment processing and professional invoice generation.

Users sentiment

Rather negative
-0.54

See the PayPal Invoicing pricing page.


PayPal Invoicing alternatives

  • Logo of Stripe Invoicing
    Stripe Invoicing
    Recurring billing, automated, customizable. Get paid faster.
    Read more
  • Logo of Revolut
    Revolut
    Global money management, spending, and investing, simplified.
    Read more
  • Logo of ANT MES
    ANT MES
    Real-time factory data insights for smarter production management.
    Read more
  • Logo of Zoho Invoice
    Zoho Invoice
    Online invoicing, expenses, and payments made easy. Free plan available.
    Read more
  • Logo of Stripe Tax
    Stripe Tax
    Automates sales tax calculations, collection, and reporting.
    Read more
  • Logo of Stripe Atlas
    Stripe Atlas
    Incorporate, get funded, and run your US company easily.
    Read more

PayPal Invoicing FAQ

  • What is PayPal Invoicing and what does PayPal Invoicing do?

    PayPal Invoicing is a free tool integrated into PayPal Business accounts, enabling users to create, send, and track customized invoices. It supports recurring invoices, payment reminders, and allows clients to pay even without a PayPal account, though standard transaction fees apply.

  • How does PayPal Invoicing integrate with other tools?

    PayPal Invoicing integrates seamlessly with your existing PayPal Business account. It supports online payments directly through invoices and facilitates recurring billing. While it lacks direct integration with external accounting software, its core functionality centers around the PayPal platform.

  • What the main competitors of PayPal Invoicing?

    Top alternatives to PayPal Invoicing include BILL, Simple Invoices, Coupa, Chargebee, SAP Concur, and Airbase. These competitors offer similar features such as online payments, recurring invoices, and invoice tracking, often with additional functionalities like expense management and spend analysis.

  • Is PayPal Invoicing legit?

    Yes, PayPal Invoicing is a legitimate and safe tool offered by PayPal for businesses to create, send, and track invoices. It's a widely accepted platform trusted by many for online transactions. However, be aware of potential drawbacks such as high transaction fees.

  • How much does PayPal Invoicing cost?

    PayPal Invoicing doesn't publicly list pricing information. Contact PayPal directly to discuss pricing options and determine if PayPal Invoicing is worth the cost for your business needs.

  • Is PayPal Invoicing customer service good?

    Customer reviews on PayPal Invoicing's customer service are mixed. Some users praise the helpful and responsive support, while others express frustration with slow response times and unhelpful representatives. Several users mention difficulty contacting support.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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