Logo of PayPal Zettle

PayPal Zettle

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Company health

Employee growth
6% increase in the last year
Web traffic
2% decrease in the last quarter
Financing
April 2023 - $5B

Ratings

G2
4.6/5
(13)
Capterra
4.6/5
(2167)

PayPal Zettle description

PayPal Zettle is a point-of-sale (POS) solution primarily for small to midsize businesses. It allows you to accept card payments and manage sales through your smartphone or tablet. Features include inventory management, sales reporting, and employee management. It stands out with its integration into the PayPal ecosystem, potentially simplifying your financial transactions.


Who is PayPal Zettle best for

PayPal Zettle is a user-friendly POS solution that simplifies payments and sales management for small to medium businesses. It offers flexible payment options, real-time reporting, and seamless PayPal integration. Users praise its ease of use and mobile convenience but note occasional transaction processing issues and high fees.

  • Best for small to medium-sized businesses needing streamlined payment and sales management.

  • Suitable for most industries, especially retail, hospitality, and e-commerce.


PayPal Zettle features

Supported

Zettle supports credit cards, debit cards, and contactless payments (Apple Pay, Google Pay).

Supported

Zettle integrates with QuickBooks, automating sales data imports for efficient bookkeeping.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Neutral
-0.13

Customer Service

Rather positive
+0.41

Ease of Use

Strongly positive
+0.84

Reliability and Performance

Rather positive
+0.42

Ease of Implementation

Neutral
+0.17

PayPal Zettle reviews

We've summarised 2178 PayPal Zettle reviews (PayPal Zettle GetApp reviews, PayPal Zettle Software Advice reviews, PayPal Zettle Capterra reviews and PayPal Zettle G2 reviews) and summarised the main points below.

Pros of PayPal Zettle
  • Easy to use and navigate.
  • Convenient for mobile transactions and payments.
  • Real-time sales reports and analytics.
  • Integrates well with the PayPal ecosystem.
  • Secure platform for managing transactions.
Cons of PayPal Zettle
  • High transaction fees are a common complaint.
  • Some users experience slow transaction processing.
  • Occasional app crashes and bugs reported.
  • Limited offline functionality.

PayPal Zettle pricing

The commentary is based on 199 reviews from PayPal Zettle Capterra reviews, PayPal Zettle G2 reviews, PayPal Zettle GetApp reviews and PayPal Zettle Software Advice reviews.

Users generally find PayPal Zettle's transaction fees and monthly costs to be transparent, but some consider them high, especially for small businesses. While the card reader is often free, the per-transaction fees can impact profitability. Despite this, many find the value and convenience worth the cost.

Users sentiment

Neutral
-0.13

See the PayPal Zettle pricing page.


PayPal Zettle alternatives

  • Logo of Square Payments
    Square Payments
    Accept payments anywhere, simply, and grow your business.
    Read more
  • Logo of Stripe Payments
    Stripe Payments
    Accept online payments easily, reliably, and globally. Scales with you.
    Read more
  • Logo of Zettle International
    Zettle International
    Simplified selling: POS and payments, track sales, manage inventory.
    Read more
  • Logo of Revolut
    Revolut
    Global money management, spending, and investing, simplified.
    Read more
  • Logo of ANT MES
    ANT MES
    Real-time factory data insights for smarter production management.
    Read more
  • Logo of PayPal Here
    PayPal Here
    Accept card payments anywhere, online and offline, simply.
    Read more

PayPal Zettle FAQ

  • What is PayPal Zettle and what does PayPal Zettle do?

    PayPal Zettle is a point-of-sale (POS) solution designed for small to midsize businesses. It enables businesses to accept card and contactless payments, manage sales, track inventory, and generate reports, all through a mobile app. Its seamless integration with the PayPal ecosystem simplifies financial transactions.

  • How does PayPal Zettle integrate with other tools?

    PayPal Zettle integrates with other tools, most notably QuickBooks, automating sales data imports for bookkeeping. It also seamlessly connects with the broader PayPal ecosystem, potentially simplifying financial transactions. This integration streamlines operations and improves financial management for businesses.

  • What the main competitors of PayPal Zettle?

    Top PayPal Zettle competitors include Square, Shopify POS, Stripe, and Toast. These alternatives offer similar POS functionalities, such as card payments, inventory management, and sales reporting, catering to various business needs.

  • Is PayPal Zettle legit?

    Yes, PayPal Zettle is a legitimate and safe POS solution. It's owned by PayPal, a trusted financial technology company, and offers secure payment processing. Users appreciate its ease of use and integration with the PayPal ecosystem.

  • How much does PayPal Zettle cost?

    PayPal Zettle offers card readers starting at $29. Transaction fees are 2.29% + $0.09 per transaction. There are no monthly fees for the service itself. Custom pricing may be available for high-volume businesses.

  • Is PayPal Zettle customer service good?

    PayPal Zettle's customer service receives mixed reviews. While some users praise the helpful and responsive support, others express frustration with slow response times and unhelpful automated replies. Some users also mention difficulty reaching a human representative.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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