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Zettle International

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Company health

Employee growth
6% increase in the last year
Web traffic
2% decrease in the last quarter
Financing
April 2023 - $5B

Ratings

G2
2.5/5
(2)
TrustPilot
2.9/5
(86)

Zettle International description

Zettle International, by PayPal, provides point-of-sale (POS) and payment solutions designed for small to mid-sized businesses. They offer various tools, including card readers, terminals, and a mobile app, to accept payments, track sales, and manage inventory. Zettle focuses on simplifying daily business operations and providing fast access to funds through its integration with PayPal. They stand out by offering flexible setups to fit different business needs.


Who is Zettle International best for

Zettle International, by PayPal, simplifies payments for small to medium businesses. Accept various payments, track sales, and manage inventory with ease. Users love the easy setup and fast access to funds, but some dislike the transaction fees on tips and occasional account suspensions. Ideal for businesses seeking a flexible, user-friendly POS system.

  • Best fit for small to medium-sized businesses.

  • Suitable for retail and hospitality businesses.


Zettle International features

Supported

Zettle provides reports on revenue, sales by product, employee, and location.

Supported

Zettle supports credit cards, debit cards, and contactless payments (Apple Pay, Google Pay).

Supported

Zettle provides real-time inventory tracking, updating automatically with each sale.

Supported

Zettle offers a comprehensive POS system with features like inventory management and payment processing.


Zettle International reviews

We've summarised 88 Zettle International reviews (Zettle International TrustPilot reviews and Zettle International G2 reviews) and summarised the main points below.

Pros of Zettle International
  • Excellent app, easy setup and use.
  • Swift and helpful customer support.
  • Flexible setup for various business needs.
  • Fast access to funds through PayPal integration.
  • Made from recycled sea plastics.
Cons of Zettle International
  • Transaction fees are charged on tips.
  • Lower transaction fee rates not automatically applied.
  • Terminals break frequently and are expensive to replace.
  • Account suspensions and unexplained fund holds.
  • Card reader incompatibility with newer Android phones.
  • Cash drawer requires expensive printer.
  • Lack of IT administrator whitelist for firewalled networks.

Zettle International pricing

The commentary is based on 2 reviews from Zettle International G2 reviews.

Zettle International generally has competitive transaction fees, making it affordable for small businesses. However, some users find the fees high compared to other platforms. While the card reader offers portable convenience, some have experienced connectivity issues impacting usability.

Users sentiment

Neutral
+0

See the Zettle International pricing page.


Zettle International alternatives

  • Logo of Stripe Payments
    Stripe Payments
    Accept online payments easily, reliably, and globally. Scales with you.
    Read more
  • Logo of ANT MES
    ANT MES
    Real-time factory data insights for smarter production management.
    Read more
  • Logo of Revolut
    Revolut
    Global money management, spending, and investing, simplified.
    Read more
  • Logo of PayPal Zettle
    PayPal Zettle
    Accept card payments, manage sales, and simplify your business.
    Read more
  • Logo of PayPal Here
    PayPal Here
    Accept card payments anywhere, online and offline, simply.
    Read more
  • Logo of Square Point of Sale
    Square Point of Sale
    Seamless payments, inventory, and customer management in one.
    Read more

Zettle International FAQ

  • What is Zettle International and what does Zettle International do?

    Zettle International, powered by PayPal, offers POS and payment solutions for small to mid-sized businesses. Using card readers, terminals, and a mobile app, Zettle facilitates payments, sales tracking, and inventory management. Its flexible setup and PayPal integration streamline business operations.

  • How does Zettle International integrate with other tools?

    Zettle integrates with PayPal for simplified financial transactions and offers various tools for sales reporting, inventory management, and payment processing. It supports various payment types, including contactless options like Apple Pay and Google Pay.

  • What the main competitors of Zettle International?

    Zettle International competes with other POS and payment solutions like PayPal Here, KORONA POS, and Square. These alternatives offer similar features such as mobile payments, inventory management, and sales reporting, catering to small and medium-sized businesses.

  • Is Zettle International legit?

    Yes, Zettle International is a legitimate payment processing service owned by PayPal. It's a safe and popular option known for its flexible setup and easy-to-use app. However, some users have reported issues with customer service and account stability.

  • How much does Zettle International cost?

    Zettle International uses a pay-as-you-go pricing model with a percentage-based transaction fee. Contact Zettle for specific pricing details, as it depends on payment type and transaction volume. They also offer various hardware options like the Zettle Dock and Reader at separate prices.

  • Is Zettle International customer service good?

    Customer reviews on Zettle's customer service are mixed. While some praise the swift and helpful support, others report difficulties with account suspensions and unexplained fund holds.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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