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Paytm Business

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Company health

Employee growth
4% increase in the last year
Web traffic
8% increase in the last quarter
Financing
November 2016 - $200M

Ratings

G2
4.6/5
(273)
Glassdoor
3.3/5
(4943)

Paytm Business description

Paytm Business is a payment processing platform primarily serving businesses in India. It allows companies to accept payments online through their website, app, or social media. Paytm supports a wide array of payment methods including credit cards, debit cards, net banking, and UPI. They also offer additional features like recurring billing, POS billing software, and business loans. Paytm stands out for its large existing user base of over 300 million Indians and competitive pricing with no setup or annual fees.


Who is Paytm Business best for

Paytm Business offers a comprehensive payment platform ideal for businesses in India. Users praise its user-friendly interface and variety of payment options, including UPI. However, some have noted slow customer support and occasional technical issues. Paytm excels with its real-time transaction tracking and broad acceptance in India, making it a valuable tool for managing business revenue.

  • Best for small, medium, and large businesses seeking streamlined payment solutions.

  • Particularly well-suited for businesses in finance, media, marketing, and the public sector.


Paytm Business features

Supported

Paytm Business automates billing and invoicing through its POS software, reducing errors and improving efficiency.

Supported

Paytm supports international payments via its payment gateway and card machines.

Supported

Paytm supports secure payments, refunds, and some fraud protection.

Supported

Paytm Business offers automated recurring billing through its subscription payment gateway.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Rather negative
-0.5

Customer Service

Neutral
+0

Ease of Use

Strongly positive
+1

Reliability and Performance

Neutral
-0.2

Paytm Business reviews

We've summarised 272 Paytm Business reviews (Paytm Business G2 reviews) and summarised the main points below.

Pros of Paytm Business
  • User-friendly interface and ease of use
  • Variety of payment options (credit/debit cards, UPI, wallet)
  • Real-time payment confirmations and transaction tracking
  • Wide acceptance among merchants and customers in India
  • Helpful for tracking business revenue and financial summaries
Cons of Paytm Business
  • Slow customer support responses
  • Delays in payment settlements
  • Higher transaction fees compared to other platforms
  • Occasional technical glitches and app instability
  • Low success rate with Paytm swipe machines

Paytm Business pricing

The commentary is based on 39 reviews from Paytm Business G2 reviews.

Paytm Business offers various payment options with generally fast processing times. While some users mention higher transaction fees compared to other platforms, many appreciate its convenience and ease of use. A few users have mentioned issues with customer support response times.

Users sentiment

Rather negative
-0.5

See the Paytm Business pricing page.

Standard Plan
Custom

This plan offers various online payment options such as credit/debit cards, net banking, UPI, EMI, and e-wallets. Transaction fees vary based on payment method and merchant size.


Paytm Business alternatives

  • Logo of Razorpay
    Razorpay
    Indian payments platform. Accept, manage, and disburse online.
    Read more
  • Logo of Zaakpay
    Zaakpay
    Indian payment gateway simplifying online transactions securely.
    Read more
  • Logo of Mswipe
    Mswipe
    Accept digital payments easily with various POS terminals.
    Read more
  • Logo of Easebuzz
    Easebuzz
    Simplified Indian payments with high success rates and easy integration.
    Read more
  • Logo of JusPay
    JusPay
    Simplifies and secures online payments, especially on mobile.
    Read more
  • Logo of Braintree Direct
    Braintree Direct
    Accept online payments securely, manage subscriptions, prevent fraud.
    Read more

Paytm Business FAQ

  • What is Paytm Business and what does Paytm Business do?

    Paytm Business is a payment processing platform enabling businesses in India to accept online payments via websites, apps, or social media. It supports various methods, including cards, net banking, and UPI. Additional features include recurring billing, POS billing software, and business loans, appealing to its large Indian user base.

  • How does Paytm Business integrate with other tools?

    Paytm Business integrates with various tools, including billing and POS software for streamlined operations. It also supports international payments and recurring billing functionalities. While it lacks specific integrations mentioned, its existing features cover essential business needs.

  • What the main competitors of Paytm Business?

    Top Paytm Business competitors include Easebuzz, a similar Indian payment platform, and global players like SAP Concur and Pleo offering broader spend management solutions. BILL AP/AR focuses on US-based SMBs.

  • Is Paytm Business legit?

    Paytm Business is a legitimate payment processing platform widely used in India. It offers various payment options and features like recurring billing and POS billing software. While generally safe and user-friendly, some users report slow customer support and occasional technical issues.

  • How much does Paytm Business cost?

    Paytm Business offers custom pricing based on the business size and chosen payment methods. It supports popular payment options like UPI, wallets, cards, net banking, and EMI. Contact Paytm for a personalized quote.

  • Is Paytm Business customer service good?

    Paytm Business customer support receives mixed reviews. While some users praise the quick and helpful support, others report slow response times and unresolved issues. This suggests there may be inconsistencies in the support experience.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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