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Plivo description
Plivo is a cloud communication platform that enables businesses to integrate voice calls, text messages, and other communication features into their applications. Using Plivo's APIs, businesses can send SMS and MMS messages, make and receive calls, and set up virtual phone numbers. Plivo focuses on providing reliable and scalable communication solutions for businesses of all sizes. It offers simple pricing and various features designed to make it easy for businesses to get started with cloud communications. Plivo emphasizes its commitment to customer success and reliable service.
What companies are using Plivo?
Who is Plivo best for
Plivo is a robust cloud communication platform empowering businesses to seamlessly integrate voice, messaging, and other communication tools. Users praise Plivo's easy-to-use APIs, reliable performance, and global reach. However, some users have reported occasional service outages and slow customer support. Best for businesses seeking a scalable and flexible communication solution.
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Best for small, medium, and enterprise businesses.
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Ideal for Software, IT, and Telecommunications; suitable for various other industries.
Plivo features
Supported Plivo allows scheduling messages for later delivery via its API and integrations. |
Supported Plivo allows sending and receiving SMS messages globally. |
Supported Plivo offers delivery reports with real-time notifications and logs. |
Supported Plivo allows businesses to acquire and manage toll-free numbers. |
Supported Plivo supports two-way messaging via its SMS API. |
Supported Plivo allows users to acquire and manage local phone numbers. |
Supported Plivo allows personalizing messages using customer data and integrations. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
Plivo reviews
We've summarised 813 Plivo reviews (Plivo GetApp reviews, Plivo Capterra reviews and Plivo G2 reviews) and summarised the main points below.
- Easy-to-use APIs and SDKs for seamless integration.
- Reliable and scalable platform for voice and SMS.
- Competitive pricing and transparent billing.
- Comprehensive documentation and helpful code samples.
- Global reach with virtual phone numbers in many countries.
- Occasional service outages disrupt application functionality.
- Limited call routing customization options.
- Difficult to navigate documentation in certain areas.
- Slow customer support response times, sometimes exceeding 24 hours.
- Unreliable SMS delivery in some countries, particularly in Asia and Africa.
Plivo pricing
The commentary is based on 117 reviews from Plivo Capterra reviews and Plivo G2 reviews.
Plivo is praised for its cost-effectiveness and competitive pricing, especially for SMS and voice APIs. Users appreciate the affordable rates and pay-as-you-go structure, finding it cheaper than competitors like Twilio. However, some find certain aspects like carrier fees and international pricing unclear.
Users sentiment
See the Plivo pricing page.
Plivo alternatives
Plivo FAQ
Plivo is a cloud communication platform that allows businesses to integrate voice, messaging, and other communication channels into their applications. It offers APIs for SMS, MMS, voice calls, and virtual phone numbers, focusing on reliability and scalability for businesses of all sizes. Plivo offers easy integration, global reach, and competitive pricing.
What is Plivo and what does Plivo do?
Plivo is a cloud communication platform that allows businesses to integrate voice, messaging, and other communication channels into their applications. It offers APIs for SMS, MMS, voice calls, and virtual phone numbers, focusing on reliability and scalability for businesses of all sizes. Plivo offers easy integration, global reach, and competitive pricing.
Plivo integrates with various tools and platforms through its APIs and SDKs. This allows businesses to connect Plivo's communication features with their CRM, marketing automation, and other business applications for streamlined workflows. It offers integrations with popular platforms.
How does Plivo integrate with other tools?
Plivo integrates with various tools and platforms through its APIs and SDKs. This allows businesses to connect Plivo's communication features with their CRM, marketing automation, and other business applications for streamlined workflows. It offers integrations with popular platforms.
Top Plivo competitors include Twilio, a leading cloud communication platform, Commio, specializing in voice and SMS solutions, and Gupshup, focusing on conversational AI and customer engagement. SleekFlow and BotSpace are other alternatives worth considering for businesses seeking streamlined communication and marketing automation.
What the main competitors of Plivo?
Top Plivo competitors include Twilio, a leading cloud communication platform, Commio, specializing in voice and SMS solutions, and Gupshup, focusing on conversational AI and customer engagement. SleekFlow and BotSpace are other alternatives worth considering for businesses seeking streamlined communication and marketing automation.
Yes, Plivo is a legitimate cloud communication platform. It offers reliable voice, messaging, and other communication APIs for businesses of all sizes. Users praise Plivo's easy-to-use APIs and global reach but note occasional service outages and slow support response times. If you consider Plivo, also explore Twilio or Commio as alternatives.
Is Plivo legit?
Yes, Plivo is a legitimate cloud communication platform. It offers reliable voice, messaging, and other communication APIs for businesses of all sizes. Users praise Plivo's easy-to-use APIs and global reach but note occasional service outages and slow support response times. If you consider Plivo, also explore Twilio or Commio as alternatives.
Plivo doesn't publicly list pricing information. To get product pricing details, contact Plivo directly for a customized quote. Consider whether Plivo is worth it based on its features and your business needs.
How much does Plivo cost?
Plivo doesn't publicly list pricing information. To get product pricing details, contact Plivo directly for a customized quote. Consider whether Plivo is worth it based on its features and your business needs.
Plivo's customer service receives mixed reviews. While some users praise the quick and helpful support, others have experienced slow response times and difficulty resolving complex issues. Support appears to be primarily through tickets and email, and some users mention a language barrier.
Is Plivo customer service good?
Plivo's customer service receives mixed reviews. While some users praise the quick and helpful support, others have experienced slow response times and difficulty resolving complex issues. Support appears to be primarily through tickets and email, and some users mention a language barrier.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.