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PrestaShop

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Company health

Employee growth
13% decrease in the last year
Web traffic
18% decrease in the last quarter
Financing
January 2014 - $15M

Ratings

G2
4.3/5
(156)
Capterra
4.3/5
(320)
Glassdoor
3.3/5
(127)

PrestaShop description

PrestaShop is an e-commerce platform that lets you create and manage your own online store. It's highly customizable, with thousands of themes and add-ons to make your store unique. PrestaShop is designed to scale with your business, whether you're just starting out or processing millions in sales. It's used by over 300,000 businesses worldwide, from small startups to large companies. PrestaShop also boasts a large community of users and experts for support.


Who is PrestaShop best for

PrestaShop is a highly customizable, open-source e-commerce platform perfect for small to medium-sized businesses. Users love its user-friendly interface and active community support. However, some find add-ons pricey and occasional bugs disruptive. It's ideal for businesses in retail, e-commerce, and consumer goods looking for a scalable and adaptable platform.

  • Best for small to medium-sized businesses.

  • Ideal for e-commerce, retail, and consumer goods businesses.


PrestaShop features

Supported

PrestaShop natively supports creating websites with product catalogs.

Supported

PrestaShop supports various payment integrations, including PayPal and Stripe.

Supported

PrestaShop supports adding products to a virtual shopping cart.

Supported

PrestaShop allows creating and managing product catalogs, including organizing categories and details.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Neutral
+0.08

Customer Service

Neutral
+0

Ease of Use

Rather positive
+0.45

Reliability and Performance

Rather positive
+0.43

Ease of Implementation

Rather negative
-0.33

Scalability

Neutral
-0.2

PrestaShop reviews

We've summarised 474 PrestaShop reviews (PrestaShop GetApp reviews, PrestaShop Capterra reviews and PrestaShop G2 reviews) and summarised the main points below.

Pros of PrestaShop
  • Highly customizable with thousands of modules and themes
  • User-friendly interface for managing products and orders
  • Large and active community for support
  • Open-source and free to use
Cons of PrestaShop
  • Modules and themes can be expensive
  • Occasional bugs and glitches reported
  • Some users find the backend slow, especially with large catalogs
  • Updates can cause compatibility issues with modules and themes

PrestaShop pricing

The commentary is based on 81 reviews from PrestaShop Capterra reviews, PrestaShop G2 reviews and PrestaShop GetApp reviews.

PrestaShop offers three plans: Classic, Hosted, and Enterprise. The Classic plan is a free, open-source download that requires separate hosting and domain name purchase. The Hosted plan includes hosting, installation, support, and various features for a monthly fee. The Enterprise plan offers a customized solution with high-performance hosting and exclusive features, requiring a custom quote.

Users sentiment

Rather positive
+0.43

See the PrestaShop pricing page.

  • PrestaShop has a free plan.

  • PrestaShop has a free trial.

Classic
Free

Based on PrestaShop version 8. Customizable classic theme. Includes PrestaShop Checkout, Marketing, Social, Automation, eShip, and Metrics.

Hosted
€24 per N/A/month

All Classic features plus: Hosting with Gandi (50 GB), store installation, automatic VAT calculation, GDPR compliance, support, and guided back office tour.

Enterprise
Custom

All Classic features plus: Latest PrestaShop version, high-performance hosting, superior speed, secure customizations, exclusive features and modules, and professional services.


PrestaShop alternatives


PrestaShop FAQ

  • What is PrestaShop and what does PrestaShop do?

    PrestaShop is a free, open-source e-commerce platform known for its customization options through themes and modules. It allows businesses to create and manage online stores, handling product catalogs, orders, and payments. While user-friendly, some find the platform slow with large catalogs and updates can cause compatibility issues.

  • How does PrestaShop integrate with other tools?

    PrestaShop integrates with various tools through its extensive library of modules and add-ons. These integrations extend its core functionality, connecting with payment gateways like PayPal and Stripe, shipping providers, marketing platforms, and more. This allows businesses to customize their e-commerce store to meet their specific needs.

  • What the main competitors of PrestaShop?

    PrestaShop's main competitors include WooCommerce, Shopify, BigCommerce, and Ecwid. These platforms offer similar e-commerce functionalities, catering to various business sizes and needs. Choosing the right platform depends on factors like scalability, budget, and technical expertise.

  • Is PrestaShop legit?

    Yes, PrestaShop is a legitimate and safe e-commerce platform used by thousands of businesses worldwide. It's known for its open-source nature, customizability, and active community support. However, users have reported occasional bugs and some find the platform slow with large catalogs.

  • How much does PrestaShop cost?

    PrestaShop offers a free Classic plan and a Hosted plan starting at €24/month billed annually. Their Enterprise plan has custom pricing for larger businesses. Consider if PrestaShop product pricing is worth it for your needs.

  • Is PrestaShop customer service good?

    PrestaShop's customer service receives mixed reviews. While some users praise the helpful and active community forum, others express frustration with slow response times and the lack of readily available, affordable support options. Many rely on community support for troubleshooting.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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