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Productboard

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Company health

Employee growth
14% decrease in the last year
Web traffic
4% increase in the last quarter
Financing
December 2021 - $262M

Ratings

G2
4.3/5
(249)
Capterra
4.7/5
(127)
Glassdoor
3.2/5
(243)

Productboard description

Productboard is a product management software designed to help businesses build better products. It centralizes customer feedback, research, and insights, allowing product teams to prioritize features and make data-driven decisions. Productboard helps align everyone, from development to marketing, around a unified product roadmap. It's used by various companies, including large enterprises like Microsoft and Zoom, to smaller businesses, mainly focusing on product development teams. Its strength lies in consolidating information to streamline product strategy and execution.


Who is Productboard best for

Productboard centralizes user feedback and research to help product teams prioritize and build better products. Users love its consolidated platform and integration with tools like Jira and Slack, but some find its navigation complex and performance slow with large datasets. It's best for small to medium businesses, especially software development teams.

  • Best for small to medium-sized businesses, particularly those with dedicated product teams.

  • Ideal for software, IT, and telecommunications companies, but applicable to various other industries.


Productboard features

Supported

Productboard supports RICE scoring and customizable prioritization, enabling data-driven decisions. Story points and WSJF are not directly supported.

Supported

Productboard offers a centralized feedback portal for collecting and prioritizing user feedback.

Supported

Productboard centralizes feedback from various sources like emails and surveys.

Supported

Productboard allows sharing and embedding public product roadmaps.

Supported

Productboard supports idea evaluation and prioritization based on feasibility, impact, and strategic goals.

Supported

Productboard analyzes feedback and provides actionable insights for improved customer experience.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Strongly negative
-0.71

Ease of Use

Rather positive
+0.36

Reliability and Performance

Rather positive
+0.5

Ease of Implementation

Strongly negative
-0.75

Scalability

Strongly negative
-1

Productboard reviews

We've summarised 375 Productboard reviews (Productboard GetApp reviews, Productboard Capterra reviews and Productboard G2 reviews) and summarised the main points below.

Pros of Productboard
  • Centralizes customer feedback effectively, allowing for easy prioritization.
  • Integrates seamlessly with tools like Jira and Slack.
  • Visual roadmaps aid in clear communication of product strategy.
  • Active and helpful customer support.
Cons of Productboard
  • Performance can be slow when dealing with a lot of data.
  • Limited custom reporting options, requiring manual data adjustment.
  • Integration with some tools can be clunky and require fine-tuning.
  • Complex navigation and overwhelming features can be confusing for new users.

Productboard pricing

The commentary is based on 27 reviews from Productboard Capterra reviews and Productboard G2 reviews.

Productboard offers a free Starter plan with limited features. Paid plans include Essentials, Pro, and Enterprise, each offering increasing functionality and support. The pricing is per maker/month and billed annually. A maker has full access to edit, update, add, create, and prioritize features, feedback, and roadmaps. Contributors can share ideas and feedback but cannot make updates, while viewers can only see the roadmap and portal. Productboard offers additional success and support packages that can be added to any plan.

Users sentiment

Rather negative
-0.5

See the Productboard pricing page.

  • Productboard has a free plan.

  • Productboard has a free trial.

Starter
Free

Includes 50 feedback notes, 1 Teamspace, 1 Objective, 1 Product Portal, and 20+ additional integrations.

Essentials
$19 per maker/month

Includes everything in Starter, plus 250 feedback notes, 2 Insights automations, Portal moderation, Feedback loop closing, Release planning, Usage reporting, and Email support.

Pro
$59 per maker/month

Includes everything in Essentials, plus unlimited feedback notes, 3 Teamspaces, 10 Objectives, 10 Insights automations, Manual customer segments, Customizable feature statuses, color scales, and data fields, Trended reporting, and Prioritized email support.

Enterprise
Custom

Includes everything in Pro, plus unlimited Teamspaces, unlimited Objectives, Strategic planning, 3+ Product Portals, SAML SSO & Google SSO, Salesforce integration, Efficiency & allocation reporting and audit logs, SCIM provisioning & granular permissions, and Live onboarding & customer success support.


Productboard alternatives

  • Logo of Aha!
    productboard vs Aha!
    Roadmapping software to build brilliant product strategies.
    Read more
  • Logo of ProdPad
    ProdPad
    Roadmap software connecting ideas to strategy for better product decisions.
    Read more
  • Logo of Shorter Loop
    Shorter Loop
    Build better products with customer feedback and data insights.
    Read more
  • Logo of Canny
    Canny
    Capture, prioritize, and act on user feedback for better products.
    Read more
  • Logo of Condens
    Condens
    Centralize, analyze, and share user research. Discover insights easily.
    Read more
  • Logo of Ducalis
    Ducalis
    Prioritize features, gather feedback, and build better products.
    Read more

Productboard FAQ

  • What is Productboard and what does Productboard do?

    Productboard is a product management platform that centralizes customer feedback and research insights, enabling data-driven product decisions. It facilitates roadmap creation, prioritization, and alignment across teams, from development to marketing, ultimately helping build better products. It's used by businesses of all sizes, especially software development teams.

  • How does Productboard integrate with other tools?

    Productboard integrates seamlessly with various tools, including Jira, Slack, and other popular project management and communication platforms. This interoperability streamlines workflows and centralizes information, enhancing team collaboration and product development efficiency.

  • What the main competitors of Productboard?

    Top alternatives to Productboard include Aha!, Producter, and ClickUp. Aha! is a robust suite for managing the entire product lifecycle, while Producter focuses on building customer-centric products. ClickUp offers a broader work management platform encompassing project planning and team communication.

  • Is Productboard legit?

    Yes, Productboard is a legitimate product management software. It's used by reputable companies like Microsoft and Zoom, effectively centralizes feedback, and offers helpful visual roadmaps. However, potential users should be aware of reported performance issues and complex navigation.

  • How much does Productboard cost?

    Productboard's pricing includes a free Starter plan, an Essentials plan at $19/month, a Pro plan at $59/month, and a custom-priced Enterprise plan. Is Productboard worth it? Consider the free trial to explore the product's value for your product management needs.

  • Is Productboard customer service good?

    Productboard's customer support receives positive feedback, with users describing the team as "active," "friendly," "helpful," and quick to respond to issues. Users appreciate the readily available assistance and the seamless integration with existing tools. However, some have noted slow response times for implementing new programs.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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