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Chisel

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Company health

Employee growth
3% increase in the last year
Web traffic
6% decrease in the last quarter
Financing
October 2022 - $5M

Ratings

G2
4.8/5
(110)

Chisel description

Chisel is a product management software designed for modern product teams. It helps businesses build better products by incorporating customer feedback directly into each stage of product development. The software offers tools like idea management, surveys, and feedback portals, plus AI-powered features to analyze data and generate product requirement documents efficiently. Chisel is recognized in the industry, ranking highly for user experience and its ability to deliver results for product teams.


What companies are using Chisel?

DANDI is using Chisel
DANDI
SoftIron is using Chisel
SoftIron
MicrOsoft is using Chisel
MicrOsoft
Zapier is used by DANDI, SoftIron, MicrOsoft.

Who is Chisel best for

Chisel is a product management platform ideal for software and tech teams. Users praise its AI-powered features for PRD generation and intuitive roadmapping. However, some users have noted performance issues and limited customization. Chisel helps centralize product management and enhance customer feedback integration.

  • Ideal for small to medium-sized businesses, especially software/tech companies.

  • Best for software and tech companies looking to streamline product management.


Chisel features

Supported

Chisel supports surveys for gathering feedback and insights.

Supported

Chisel allows feedback collection via email, website surveys, and potentially other channels.

Supported

Chisel supports idea evaluation and prioritization through its prioritization tools.

Supported

Chisel supports idea submission and collection via Idea Box and Feedback Portal.

Supported

Chisel offers feedback modules called the Idea Box, enabling users to collect and manage customer feedback.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Rather positive
+0.4

Customer Service

Strongly positive
+1

Ease of Use

Strongly positive
+0.7

Reliability and Performance

Neutral
+0.13

Ease of Implementation

Neutral
+0.14

Scalability

Rather negative
-0.5

Chisel reviews

We've summarised 102 Chisel reviews (Chisel G2 reviews) and summarised the main points below.

Pros of Chisel
  • Centralized platform for product management, combining various tools
  • AI-powered features, especially for PRD generation and idea summarization
  • Intuitive roadmapping with drag-and-drop functionality and dependency visualization
  • Effective tools for gathering and prioritizing customer feedback (Idea Box, Feedback Portal)
  • Facilitates team alignment and collaboration through features like Team Radar
Cons of Chisel
  • Performance issues, such as slow loading times and lag
  • Limited customization options for certain features
  • Some integrations are basic or lacking desired depth
  • UI/UX inconsistencies and dated appearance in some areas
  • Missing features like dark mode and in-app notifications

Chisel pricing

The commentary is based on 10 reviews from Chisel G2 reviews.

Chisel's pricing is a common topic in reviews. While some users find it a good value and affordable solution, others consider it expensive compared to competitors, especially with some basic features requiring a paid plan. Small businesses, in particular, may find the pricing unsuitable.

Users sentiment

Rather positive
+0.4

See the Chisel pricing page.

  • Chisel has a free plan.

  • Chisel has a free trial.

Essential
0

Includes flexible product roadmap, customizable feature prioritization score, 3-level product hierarchy with up to 100 features, multiple views, idea box with up to 100 ideas, customer surveys with 100 free responses per workspace, Google Account and Microsoft 365 sign in.

Premium
49

Includes all Essential features plus integrations, access to Team Radar, unlimited features and subfeatures in roadmaps, customer feedback portal with custom branding, 10,000 customer survey responses per workspace and premium customer support.

Enterprise Full Suite
Custom

Customizable plan with features like custom roadmap, discovery and team radar.

Enterprise AI Feedback Module Only
Custom

Includes discovery with multiple branded feedback portals, unlimited ideas in Idea Box, 10,000 free responses with customer surveys, 2-way integrations with multiple platforms, dedicated onboarding and training session.


Chisel alternatives

  • Logo of QuestionPro
    QuestionPro
    Create and analyze surveys effortlessly, gain valuable insights.
    Read more
  • Logo of Shorter Loop
    Shorter Loop
    Build better products with customer feedback and data insights.
    Read more
  • Logo of Qwary
    Qwary
    Understand user behavior, improve products, and reduce churn.
    Read more
  • Logo of Canny
    Canny
    Capture, prioritize, and act on user feedback for better products.
    Read more
  • Logo of Ducalis
    Ducalis
    Prioritize features, gather feedback, and build better products.
    Read more
  • Logo of Rapidr
    Rapidr
    Centralize, prioritize, and share product feedback and roadmaps.
    Read more

Chisel FAQ

  • What is Chisel and what does Chisel do?

    Chisel is a product management software that helps teams build better products through integrated customer feedback. It offers tools for idea management, surveys, feedback portals, and AI-powered analysis for efficient product requirement document generation. Chisel is known for its user-friendly interface and results-driven approach.

  • How does Chisel integrate with other tools?

    Chisel integrates with tools like Jira, Slack, and Intercom. It also offers a public API, allowing for custom integrations. However, some users find certain integrations basic and lacking depth.

  • What the main competitors of Chisel?

    Top alternatives to Chisel include Producter, Qualtrics CoreXM, and ClickUp. These competitors offer similar product management features, such as roadmapping, feedback collection, and task management. Consider exploring these options if you're looking for Chisel competitors.

  • Is Chisel legit?

    Chisel is a legitimate product management software. It's known for its AI-powered features, user-friendly roadmapping, and effective feedback collection tools. While some users report performance issues and limited customization, positive reviews highlight its value as a centralized product management platform.

  • How much does Chisel cost?

    Chisel offers a Free plan, a Premium plan at $49 per maker/month, and custom-priced Enterprise plans. The Premium plan is worth it for professionals needing integrations and enhanced features. Contact Chisel for Enterprise pricing.

  • Is Chisel customer service good?

    Chisel's customer support receives positive feedback. Users highlight the helpfulness of the in-app live chat for resolving issues and the responsiveness of the support team. Several reviewers specifically praise the excellent customer support.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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