Logo of Wufoo

Wufoo

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Last updated on

Ratings

G2
4.2/5
(294)
Capterra
4.4/5
(214)

Wufoo description

Wufoo, by SurveyMonkey, is a web-based tool that lets you create custom online forms for various needs like collecting contact details, gathering RSVPs, and managing applications. It simplifies data collection by automatically handling databases and backend processes. Wufoo also integrates with other popular business tools to streamline your workflow.


Who is Wufoo best for

Wufoo, by SurveyMonkey, simplifies online data collection with its easy-to-use drag-and-drop form builder. Create custom forms, from contact forms to surveys, using pre-designed templates and various field options. Wufoo integrates with popular business tools, provides data analysis, and offers reliable form submissions. While some users find the interface outdated and the free plan limited, many praise its ease of use and integration capabilities.

  • Ideal for small to enterprise businesses.

  • Suitable for most industries, particularly strong in marketing, customer experience, and related fields.


Wufoo features

Supported

Wufoo provides a drag-and-drop form builder.

Supported

Wufoo offers a wide variety of pre-designed templates.

Supported

Wufoo allows customizing themes, colors, fonts, and logos.

Supported

Wufoo supports conditional logic using the Rule Builder tool.

Supported

Wufoo offers various form fields, including text boxes, dropdown menus, radio buttons, and checkboxes.

Supported

Wufoo supports payment integrations with various providers like Stripe and PayPal.

Supported

Wufoo allows exporting data in various formats, including Excel, CSV, and text files.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Ease of Use

Strongly positive
+1

Reliability and Performance

Strongly positive
+1

Ease of Implementation

Strongly positive
+1

Wufoo reviews

We've summarised 508 Wufoo reviews (Wufoo Software Advice reviews, Wufoo GetApp reviews, Wufoo Capterra reviews and Wufoo G2 reviews) and summarised the main points below.

Pros of Wufoo
  • Easy-to-use drag-and-drop form builder
  • Customizable forms with various field options
  • Integrates with other services (e.g., Salesforce, MailChimp, Zapier)
  • Provides form completion notifications and downloadable data
  • Reliable and consistent form submissions
Cons of Wufoo
  • No CAPTCHA or effective spam prevention
  • Outdated interface and clunky user experience
  • Limited design customization, especially for free users
  • Limited free plan features and high pricing for premium features
  • Difficulty canceling subscriptions and billing issues

Wufoo pricing

The commentary is based on 37 reviews from Wufoo Capterra reviews, Wufoo G2 reviews and Wufoo Software Advice reviews.

Wufoo's pricing receives mixed reviews. Some users find it affordable and worthwhile, especially for non-profits, while others consider it expensive, particularly for occasional use or small businesses. The free version is limited, pushing users towards paid plans for essential features.

Users sentiment

Strongly negative
-1

See the Wufoo pricing page.


Wufoo alternatives

  • Logo of Jotform
    wufoo vs Jotform
    Easy online forms: create, share, and manage data.
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  • Logo of QuestionPro
    QuestionPro
    Create and analyze surveys effortlessly, gain valuable insights.
    Read more
  • Logo of Jotform Apps
    Jotform Apps
    Create and share custom no-code apps for your business.
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  • Logo of AskNicely
    AskNicely
    Frontline feedback boosts customer happiness and team performance.
    Read more
  • Logo of Block Survey
    Block Survey
    Private and easy surveys with AI and secure data.
    Read more
  • Logo of GoZen Forms
    GoZen Forms
    Build smart, beautiful forms and surveys effortlessly.
    Read more

Wufoo FAQ

  • What is Wufoo and what does Wufoo do?

    Wufoo, by SurveyMonkey, is an online form builder simplifying data collection. It offers a drag-and-drop interface, customizable templates, and various field options. Wufoo integrates with other business tools and provides data export capabilities, making it suitable for various needs like contact forms, surveys, and applications.

  • How does Wufoo integrate with other tools?

    Wufoo integrates with various business tools through platforms like Zapier and directly with services such as Salesforce, MailChimp, and payment gateways like Stripe and PayPal. This connectivity streamlines workflows by automating data transfer and eliminating manual data entry.

  • What the main competitors of Wufoo?

    Wufoo's main competitors include Microsoft Forms, JotForm, Typeform, and SurveyMonkey (its parent company). These platforms offer similar online form and survey creation capabilities with varying features, pricing, and target user bases.

  • Is Wufoo legit?

    Yes, Wufoo is a legitimate online form builder owned by SurveyMonkey. It's known for its ease of use and various features. However, some users have noted the outdated interface and limited free plan functionality as drawbacks.

  • How much does Wufoo cost?

    Wufoo's pricing information is not available. Contact Wufoo directly to determine if Wufoo product pricing and available plans are a worthwhile investment for your needs.

  • Is Wufoo customer service good?

    Wufoo's customer service receives mixed reviews. While some users praise the quick and helpful support, others report difficulties canceling subscriptions, billing issues, and a lack of responsiveness. Some users find the customer service outstanding, while others have had negative experiences.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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