Logo of Simply CRM

Simply CRM

Website LinkedIn Twitter

Last updated on

Company health

Ratings

G2
4.5/5
(43)
TrustPilot
4.2/5
(56)

Simply CRM description

Simply CRM is an all-in-one platform designed for small to medium businesses. It offers tools for sales, marketing, customer support, project management, and invoicing in an easy-to-use interface. Simply CRM integrates with popular email and calendar applications, includes visual dashboards for tracking progress, and provides free, 24/7 support.


What companies are using Simply CRM?

Kokkedal Slot Copenhagen is using Simply CRM
Kokkedal Slot Copenhagen
Persona is using Simply CRM
Persona
Planship is using Simply CRM
Planship
Zapier is used by Kokkedal Slot Copenhagen, Persona, Planship.

Who is Simply CRM best for

Simply CRM is a user-friendly platform ideal for small and medium-sized businesses seeking an affordable, all-in-one solution. It offers sales, marketing, customer support, project management, and invoicing tools. Users praise its ease of use and comprehensive features, while some note occasional performance issues and limited customization.

  • Best for small to medium businesses.

  • Suitable for various industries.


Simply CRM features

Supported

Simply CRM integrates with Gmail for email communication.

Supported

Simply CRM offers a ticketing system to manage and resolve customer issues.

Supported

Simply CRM supports contact management, including communication tracking, task creation, and email scheduling.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Strongly positive
+1

Ease of Use

Strongly positive
+1

Reliability and Performance

Rather negative
-0.33

Simply CRM reviews

We've summarised 99 Simply CRM reviews (Simply CRM TrustPilot reviews and Simply CRM G2 reviews) and summarised the main points below.

Pros of Simply CRM
  • Easy-to-use interface and good user experience.
  • Excellent and responsive customer support.
  • Effective marketing and sales automation.
  • Comprehensive CRM features including lead management, sales pipeline, and reporting.
  • Cost-effective for small to medium businesses.
  • Seamless integration with other business applications and third-party APIs.
  • Robust automation features.
  • Helpful onboarding process.
Cons of Simply CRM
  • Occasional lagging and freezing reported.
  • Real-time notifications about client activity can be unreliable.
  • User interface described as unfriendly and slow to load by some.
  • Limited customization options.
  • Difficult to navigate initially.
  • Email marketing features have limitations, such as difficulty setting up automated campaigns.
  • Mobile app functionality is limited.
  • High cost relative to smaller businesses.

Simply CRM pricing

The commentary is based on 8 reviews from Simply CRM G2 reviews and Simply CRM TrustPilot reviews.

Simply CRM is considered cost-effective and affordable, especially for small businesses and MSMEs. Many reviewers praise its competitive pricing and value for the features offered, making it a good choice for budget-conscious users. Some suggest a fixed-term pricing model would be preferable to the per-user pricing.

Users sentiment

Strongly positive
+1

See the Simply CRM pricing page.

  • Simply CRM has a free trial.

Starter
$15

All the basics for a perfect start with CRM: dashboards, lead management, contact and organization management, opportunities and deals tracking, visual pipelines, mobile app, and 24/7 support.

Professional
$22

All Starter features plus invoicing, sales orders, product catalog, price books, service contracts, purchase orders, vendor management, campaigns, projects, webforms, helpdesk, FAQs, full reporting, advanced permissions, email integration, automation, workflows, and basic integrations.

Enterprise
$41

All Professional features plus AI-powered behavior prediction, custom buttons and layouts, ERP and VOIP integrations, and API access.

Custom build
Custom

Fully customized module or integration tailored to specific requirements.


Simply CRM alternatives

  • Logo of Freshsales
    Freshsales
    CRM software boosting sales with AI and easy use.
    Read more
  • Logo of Pipedrive
    Pipedrive
    Easy-to-use CRM helps sales teams close deals and grow revenue.
    Read more
  • Logo of Zoho CRM
    Zoho CRM
    Streamlines sales, marketing, and support in one platform.
    Read more
  • Logo of Agile CRM
    Agile CRM
    All-in-one CRM: sales, marketing, and support, made simple.
    Read more
  • Logo of Copper
    Copper
    CRM for Google Workspace, automating contacts and deals.
    Read more
  • Logo of Flowlu
    Flowlu
    Manage projects, clients, finances, and teams in one place.
    Read more

Simply CRM FAQ

  • What is Simply CRM and what does Simply CRM do?

    Simply CRM is an affordable all-in-one platform for small to medium businesses. It provides sales, marketing, customer support, project management, and invoicing tools in a user-friendly interface. It integrates with popular apps and offers 24/7 support.

  • How does Simply CRM integrate with other tools?

    Simply CRM integrates with popular email and calendar applications. It also offers integrations with other business applications and third-party APIs, allowing for a more streamlined workflow.

  • What the main competitors of Simply CRM?

    Simply CRM's main competitors include HubSpot Sales Hub, Axonaut, Salesforce Sales Cloud, ActiveCampaign, HubSpot Marketing Hub, and Bixpand.com. These alternatives offer similar features for sales, marketing, and business management, catering to various business sizes and needs.

  • Is Simply CRM legit?

    Yes, Simply CRM is a legitimate CRM platform. It receives positive reviews for its ease of use and helpful customer support. However, some users have mentioned limitations with customization and the mobile app. Consider exploring Simply CRM if you're a small to medium-sized business seeking an affordable, comprehensive CRM.

  • How much does Simply CRM cost?

    Simply CRM pricing starts at $15/user/month for the Starter plan. The Professional plan is $22/user/month, and the Enterprise plan is $41/user/month. Custom builds are also available with bespoke pricing. A free trial is available.

  • Is Simply CRM customer service good?

    Simply CRM's customer service receives mixed reviews. While many users praise the helpful and responsive support team, particularly during the onboarding process, others have expressed frustration with the email-based support system and slow response times when resolving technical issues.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

NEW: Introducing Gralio Screen Buddy

An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.

For Individuals
Streamline your daily tasks, get helpful AI tips, and find the right tools for your workflow.
For Businesses
See how your team really works, uncover automation opportunities, and get software recommendations tailored to your processes.