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Skit description
Skit is a cloud-based software that uses artificial intelligence to automate customer service calls. It understands and responds to questions in multiple languages and dialects, mimicking natural conversation. This helps companies handle a high volume of calls, reduce costs, and potentially improve how customers feel about their service experience. Skit is designed for large businesses in various industries and has received awards for its technology.
Who is Skit best for
Skit is a cloud-based AI software designed to automate customer service calls. It supports multiple languages and dialects. It analyzes conversations, providing insights into customer behavior and trends. Skit is best for small to medium-sized businesses.
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Best for small to medium-sized businesses.
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Suitable for businesses across various industries.
Skit features
Supported Skit supports multiple languages, including English, Spanish, French, Hindi and more. |
Supported Skit uses AI to handle calls, answering basic questions and routing to agents. |
Supported Skit uses AI to analyze conversations, providing insights into sentiment, trends, and customer behavior. |
Supported Skit.ai enhances customer service by reducing response times, improving satisfaction, lowering costs, and improving agent efficiency. |
Skit pricing
The commentary is based on 2 reviews from Skit G2 reviews.
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See the Skit pricing page.
Skit alternatives
Ubona Contact Center SolutionAI-powered customer interactions for efficient, secure communication.Read more
Skit FAQ
Skit is a cloud-based AI-powered conversational intelligence platform automating customer service calls. It handles high call volumes, understands multiple languages and dialects, and offers insights into customer behavior, ultimately reducing costs and improving customer experience. It's designed for large businesses.
What is Skit and what does Skit do?
Skit is a cloud-based AI-powered conversational intelligence platform automating customer service calls. It handles high call volumes, understands multiple languages and dialects, and offers insights into customer behavior, ultimately reducing costs and improving customer experience. It's designed for large businesses.
Skit integrates with other tools through APIs, but specific integrations aren't publicly listed. For detailed integration information, contacting Skit directly is recommended.
How does Skit integrate with other tools?
Skit integrates with other tools through APIs, but specific integrations aren't publicly listed. For detailed integration information, contacting Skit directly is recommended.
Top alternatives to Skit include Talkdesk, Vozy, and DialShree. These competitors offer similar AI-powered solutions for automating customer service calls and improving customer experience. They provide features like call routing, analytics, and integrations to enhance contact center operations.
What the main competitors of Skit?
Top alternatives to Skit include Talkdesk, Vozy, and DialShree. These competitors offer similar AI-powered solutions for automating customer service calls and improving customer experience. They provide features like call routing, analytics, and integrations to enhance contact center operations.
Yes, Skit is a legitimate AI-powered customer service automation platform. It offers multilingual support and conversational intelligence, aiming to improve customer service and reduce costs for large businesses. G2 gives Skit a 4.5/5 star rating based on two reviews.
Is Skit legit?
Yes, Skit is a legitimate AI-powered customer service automation platform. It offers multilingual support and conversational intelligence, aiming to improve customer service and reduce costs for large businesses. G2 gives Skit a 4.5/5 star rating based on two reviews.
I couldn't find pricing details for Skit. For the most current pricing information, it's best to visit Skit's website or contact their sales team directly.
How much does Skit cost?
I couldn't find pricing details for Skit. For the most current pricing information, it's best to visit Skit's website or contact their sales team directly.
Skit's customer service receives negative feedback. Users report slow response times, a lack of project deployment visibility, and difficulty getting issues resolved, ultimately impacting ROI.
Is Skit customer service good?
Skit's customer service receives negative feedback. Users report slow response times, a lack of project deployment visibility, and difficulty getting issues resolved, ultimately impacting ROI.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.