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Spike.sh

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Last updated on

Company health

Employee growth
20% increase in the last year

Ratings

G2
5.0/5
(15)

Spike.sh description

Spike.sh is an incident management platform designed to help businesses respond to and resolve IT issues quickly. It provides real-time alerts via phone calls, SMS, and popular platforms like Slack and Microsoft Teams, integrating with over 80 tools. Spike.sh enables on-call scheduling, automated escalation, and incident tracking to minimize downtime and keep teams informed. It also offers features like status pages, automated responses for common incidents, and collaborative workspaces for faster resolution.


Who is Spike.sh best for

Spike.sh is an incident management platform built for software and operations teams needing fast issue resolution. It offers real-time alerts, on-call scheduling, and integrates with over 80 tools. With a simple pricing structure starting at $7/user/month, Spike.sh helps minimize downtime and improve team communication during incidents.

  • Best for small to medium-sized businesses.

  • Ideal for software development and operations teams.


Spike.sh features

Supported

Spike.sh offers real-time alerts via phone calls, SMS, and platforms like Slack and Microsoft Teams.

Supported

Spike.sh provides unlimited alerts and escalations to ensure efficient incident management.

Supported

Spike.sh streamlines on-call duties with flexible rotations, automated escalations, and user overrides.

Supported

Spike.sh offers customizable status pages that provide real-time updates on incident progress.

Supported

Spike.sh integrates with over 80 platforms, including monitoring tools and communication channels.

Supported

Spike.sh automates messages to stakeholders to keep them informed about incident progress.

Supported

Spike.sh uses AI to ensure alerts reach the appropriate personnel promptly.


Spike.sh pricing

The commentary is based on 3 reviews from Spike.sh G2 reviews.

Spike.sh is praised for its affordability and value. Users highlight its cost-effectiveness, making it a valuable tool for incident management, alerting, and status page communication, especially for teams seeking transparent and budget-friendly solutions.

See the Spike.sh pricing page.

  • Spike.sh has a free trial.

Starter
$7

This plan includes 100 total alerts on Phone, SMS, WhatsApp, and Telegram, ChatOps integrations, On-Call Schedules, 75+ integrations, and a Status Page.

Business
$14

This plan includes unlimited alerts, unlimited teams, unlimited alert rules, outbound webhooks, incident context, integrations with JIRA, ClickUp, Linear, and War rooms.

Enterprise
Custom

This plan includes all features of the Business plan, as well as SSO, priority support, unlimited status pages, and custom reports.


Spike.sh alternatives

  • Logo of 24/7 Incident Management System (IMS)
    spike-sh vs 24/7 Incident Management System (IMS)
    Always-on incident tracking, response, and analysis for peace of mind.
    Read more
  • Logo of AlertOps
    AlertOps
    Centralized incident alerting, automation, and on-call scheduling.
    Read more
  • Logo of SIGNL4
    SIGNL4
    Mobile alerting for critical incidents ensuring swift team responses.
    Read more
  • Logo of Rootly
    Rootly
    Automated incident management in Slack for faster resolutions.
    Read more
  • Logo of Parny
    Parny
    Streamlines incident alerts, on-call schedules, and team collaboration.
    Read more
  • Logo of Zenduty
    Zenduty
    Reliable incident management: Respond, resolve, and learn, faster.
    Read more

Spike.sh FAQ

  • What is Spike.sh and what does Spike.sh do?

    Spike.sh is an incident management platform that helps businesses resolve IT issues quickly. It offers real-time alerts, on-call scheduling, and automated escalations. Spike.sh integrates with over 80 tools like Slack and Microsoft Teams and provides status pages for improved communication. It's ideal for software development and operations teams seeking efficient incident response.

  • How does Spike.sh integrate with other tools?

    Spike.sh integrates with over 80 tools, including popular communication platforms like Slack and Microsoft Teams. This facilitates real-time alerts and streamlines incident management workflows for efficient collaboration and faster resolution. It also offers integrations for on-call scheduling, automated escalation, and incident tracking.

  • What the main competitors of Spike.sh?

    Spike.sh competes with incident management platforms like Opsgenie, xMatters, and ServiceNow IT Service Management. These alternatives offer similar features such as alerting, on-call scheduling, and incident tracking. SolarWinds Service Desk and SysAid are also competitors, focusing on IT service management and help desk functionalities.

  • Is Spike.sh legit?

    Yes, Spike.sh is a legitimate incident management platform. G2 gives Spike.sh a 5/5 star rating based on 15 reviews. It appears to be a safe and reliable choice for managing IT incidents, especially for small and medium-sized businesses.

  • How much does Spike.sh cost?

    Spike.sh offers three pricing tiers: Starter at $7/month, Business at $14/month, and Enterprise with custom pricing. A 14-day free trial is available. Contact sales for Enterprise pricing. Is Spike.sh worth it? It depends on your needs and budget.

  • Is Spike.sh customer service good?

    There is no information available about Spike.sh's customer service based on the provided data.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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