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Super

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Company health

Employee growth
16% increase in the last year
Web traffic
21% decrease in the last quarter
Financing
March 2021 - $5M

Ratings

G2
4.9/5
(10)
Capterra
5.0/5
(13)

Super description

Super is a software platform designed for property managers to improve communication and workflow. It uses AI to centralize messages, automate tasks, and integrate with existing property management tools. Super aims to streamline operations, reduce time spent on repetitive tasks, and improve communication with tenants and vendors.


Who is Super best for

Super is a property management platform that centralizes communication, automates tasks, and integrates with existing tools. It streamlines operations and improves tenant and vendor communication. Users praise its user-friendly interface, excellent customer support, and regular updates. Some users mention excessive past-due email notifications. Super is best for property managers in urban areas, particularly those with multi-unit buildings.

  • Best for small businesses managing multiple properties, particularly in urban areas.

  • Ideal for the real estate and finance sectors, and suitable for hospitality and related industries.


Super features

Supported

Super uses AI to automate customer service tasks, such as answering calls and emails.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Customer Service

Strongly positive
+1

Ease of Use

Strongly positive
+1

Ease of Implementation

Strongly positive
+1

Super reviews

We've summarised 23 Super reviews (Super Capterra reviews and Super G2 reviews) and summarised the main points below.

Pros of Super
  • Centralizes communication and tasks, eliminating scattered information.
  • User-friendly interface, easy to learn and adopt.
  • Excellent and responsive customer support.
  • Regularly updated with new features and improvements.
  • Integrates with existing property management tools and automates tasks.
Cons of Super
  • Past due email notifications can be excessive.
  • Waiting for feature releases can be frustrating for some users.

Super pricing

The commentary is based on 6 reviews from Super Capterra reviews and Super G2 reviews.

Reviewers consistently praise Super's pricing, describing it as "great value," "cost-effective," and a "fraction of the price" compared to alternatives. Many highlight the low monthly subscription and overall affordability for the features offered.

Users sentiment

Strongly positive
+1

See the Super pricing page.

Email assistant
100 USD

Customizable AI agent, Email-only AI assistant, Task and work order management, Chrome browser extension, File management, Contact directory, Basic support (48h SLA), One-time CRM upload, Up to 250 doors max

Omnichannel assistant
415 USD

Customizable AI agent, Phone, text, email AI assistant, Phone line, Basic AI training included, Package scanning AI, Premium onboarding, Premium support (24h SLA), Monthly CRM sync, Daily PMS work order sync. Includes first 250 doors and 1,000 minutes. Priced per door and minutes afterwards


Super alternatives

  • Logo of STAN AI
    STAN AI
    AI assistant for property managers, automating tasks and resident communication.
    Read more
  • Logo of Replicant
    Replicant
    AI-powered call automation resolving customer issues instantly.
    Read more
  • Logo of EliseAI
    EliseAI
    AI leasing assistant for property managers, automating 24/7 customer interaction.
    Read more
  • Logo of Hatch
    Hatch
    AI-powered chatbots automate sales conversations for home improvement businesses.
    Read more
  • Logo of SuiteSpot Maintenance
    SuiteSpot Maintenance
    Streamlines property maintenance, cutting costs and boosting resident happiness.
    Read more
  • Logo of Supermoon
    Supermoon
    AI-powered customer conversations in one place, boosting satisfaction.
    Read more

Super FAQ

  • What is Super and what does Super do?

    Super is a property management software platform that uses AI to streamline operations and enhance communication. It centralizes messages, automates tasks, and integrates with existing tools. Super is ideal for property managers seeking to improve efficiency and tenant/vendor communication.

  • How does Super integrate with other tools?

    Super integrates with existing property management tools, centralizing communication and automating tasks. It streamlines operations and improves communication with tenants and vendors, boosting efficiency for property managers.

  • What the main competitors of Super?

    Alternatives to Super include TenantCloud, LeadSimple, FRONTSTEPS, Innago, Visual Lease, and Avail. These competitors offer similar features for property management, such as communication tools, maintenance request management, and online rent collection. Some, like Innago and Avail, focus on smaller landlords while others, like Visual Lease, target larger enterprises.

  • Is Super legit?

    Super appears safe and reliable. User reviews praise its ease of use, centralized communication, and excellent customer support. It integrates with existing tools and automates tasks, improving efficiency for property managers. While some users mention excessive email notifications, the positive feedback and high ratings suggest Super is a legitimate choice.

  • How much does Super cost?

    Super's Email Assistant plan is $100, designed for small teams. The Omnichannel Assistant plan is $415, aimed at scaling operations. For enterprise-level needs, contact Super for custom pricing. Is Super worth it? It depends on your specific communication and automation requirements.

  • Is Super customer service good?

    Super's customer service is excellent. Users consistently praise the responsiveness and helpfulness of the support team. They describe interactions as personal and efficient, highlighting Super's commitment to addressing customer questions and resolving issues quickly.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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