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Surveyapp - Smiley Feedback Surveys and Kiosk description
Surveyapp - Smiley Feedback Surveys and Kiosk is a customer feedback software specializing in simple, visual surveys. It uses smiley-face ratings to collect real-time feedback from customers and employees, making it easy to understand customer sentiment. It offers various ways to distribute surveys, including tablets, kiosks, email, websites, and even SMS. Surveyapp provides data analysis tools to identify trends, track satisfaction metrics (like NPS and CSAT), and measure the effectiveness of improvements. It integrates with other business applications for a streamlined workflow. Surveyapp focuses on making feedback collection easy and actionable.
Who is Surveyapp - Smiley Feedback Surveys and Kiosk best for
Surveyapp is ideal for businesses of any size aiming to capture real-time customer feedback. We find it particularly useful in customer-facing sectors like retail and hospitality. The visual smiley-face surveys make it easy to gauge customer sentiment, and the variety of survey distribution methods ensures you reach your audience effectively. It’s a simple way to understand how customers feel and identify areas for improvement, fast!
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Great for small to mid-sized companies (1-1000 employees) seeking simple, visual feedback solutions. Scales to enterprise.
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Versatile across industries, especially effective in marketing, advertising, retail, and hospitality for direct customer insights.
Surveyapp - Smiley Feedback Surveys and Kiosk features
Supported Tablet App: Tablet App: Gather instant feedback with smiley face surveys using a tablet, even when offline. Enjoy the flexibility to collect data anywhere – whether you’re capturing customer feedback, gathering leads at an expo stand, conducting on-street market research or even carrying out an on-site audit. |
Supported Smiley Buttons: Smiley Buttons: In bustling areas with high foot traffic, Smiley Buttons are ideal for swift feedback check-ins. With their recognizable smiley icons, they promote maximum engagement, leading to remarkably high response rates. |
Supported Survey Kiosk: Survey Kiosk: Uncover the truth behind customer and employee satisfaction with SurveyKiosk - an easily scalable and fully managed smiley feedback kiosk solution that captures real-time insights at every touchpoint. Dive deep into the reasons behind happiness or discontentment, empowering you to make data-driven improvements. |
Supported Email Surveys: Email Surveys: Efficiently gauge customer and employee sentiments by sending personalized email surveys in a timely manner. Track various experience metrics such as NPS, eNPS, CSAT, or Customer Effort Score to gain valuable insights. |
Supported SMS Surveys: SMS Surveys: Reach a wider audience and boost response rates by distributing surveys through SMS. Capture real-time feedback on customer experiences within seconds of completion. |
Supported QR Code Surveys: QR Code Surveys: Effortlessly collect data via QR codes, enabling seamless customer check-ins and immediate feedback gathering through their own mobile devices. |
Supported Custom Surveys: Custom Surveys: Tailor feedback surveys to your specific needs with customization options. Utilize our various survey templates and design tools or create your own unique format. |
Supported Reporting & Analytics: Reporting & Analytics: Gain a deeper understanding of your data with our comprehensive reporting and analytics tools. Visualize results with graphs, track progress, and filter feedback for valuable insights. |
Surveyapp - Smiley Feedback Surveys and Kiosk pricing
The commentary is based on 2 reviews from Surveyapp - Smiley Feedback Surveys and Kiosk G2 reviews.
We find that users generally appreciate Surveyapp's pricing and ease of use, considering it a good value. One user noted the price is a bit high compared to some competitors, but overall the positive feedback suggests the pricing is reasonable for the features offered.
See the Surveyapp - Smiley Feedback Surveys and Kiosk pricing page.
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Surveyapp - Smiley Feedback Surveys and Kiosk has a free trial.
500 responses per device per month, unlimited surveys, collect answers offline, live status wallboards, run reports online, SMS instant alerts, conditions/skip logic, 6+ options per question, screen color & customization, icons and images search, custom icons for CSAT and NPS, multi-language surveys, Excel raw responses delivery, dashboard overall metrics, PDF email reports, Excel email reports, multiple surveys wallboards, real-time notifications, email alerts, case management, sleep/wake schedules, connectivity alerts, read-only access, Surveyapp alerts on Slack, Surveyapp alerts on Teams, email surveys API, dashboard averages tab, 2-factor authentication (2FA), dropdown question type, bespoke question scoring, response CSAT and NPS, text and sentiment analysis, report overall CSAT and NPS, reports on multiple surveys, cross-tabulation reports, multiple dashboard questions, dashboard cross-tabulation, response webhooks, dashboard widgets, user access management, single sign-on, Salesforce Surveyapp Dashboard, Teams Surveyapp Dashboard, ServiceNow Surveyapp Dashboard, Slack case management, Teams case management, ServiceNow Surveyapp Alerts, ServiceNow case management, shift editing & reports, survey scheduling, priority support. Additional responses over the 500 responses/month limit are priced at $15.00 per 500 extra responses.
10,000 responses per device per month, unlimited surveys, collect answers offline, live status wallboards, run reports online, SMS instant alerts, conditions/skip logic, 6+ options per question, screen color & customization, icons and images search, custom icons for CSAT and NPS, multi-language surveys, Excel raw responses delivery, dashboard overall metrics, PDF email reports, Excel email reports, multiple surveys wallboards, real-time notifications, email alerts, case management, sleep/wake schedules, connectivity alerts, read-only access, Surveyapp alerts on Slack, Surveyapp alerts on Teams, email surveys API, 2-factor authentication (2FA), dashboard averages tab, dropdown question type, bespoke question scoring, response CSAT and NPS, text and sentiment analysis, report overall CSAT and NPS, reports on multiple surveys, cross-tabulation reports, multiple dashboard questions, dashboard cross-tabulation, response webhooks, dashboard widgets, user access management, single sign-on, Salesforce Surveyapp Dashboard, Teams Surveyapp Dashboard, ServiceNow Surveyapp Dashboard, Slack case management, Teams case management, ServiceNow Surveyapp Alerts, ServiceNow case management, shift editing & reports, survey scheduling, priority support. Additional responses over the 10,000 responses/month limit are priced at $40.00 per 10,000 extra responses.
Unlimited responses per device, SurveyKiosk (Optional), unlimited surveys, collect answers offline, live status wallboards, run reports online, SMS instant alerts, conditions/skip logic, 6+ options per question, screen color & customization, icons and images search, custom icons for CSAT and NPS, multi-language surveys, Excel raw responses delivery, dashboard overall metrics, PDF email reports, Excel email reports, multiple surveys wallboards, real-time notifications, email alerts, case management, sleep/wake schedules, connectivity alerts, read-only access, Surveyapp alerts on Slack, Surveyapp alerts on Teams, email surveys API, 2-factor authentication (2FA), dashboard averages tab, dropdown question type, bespoke question scoring, response CSAT and NPS, text and sentiment analysis, report overall CSAT and NPS, reports on multiple surveys, cross-tabulation reports, multiple dashboard questions, dashboard cross-tabulation, response webhooks, dashboard widgets, user access management, single sign-on, Salesforce Surveyapp Dashboard, Teams Surveyapp Dashboard, ServiceNow Surveyapp Dashboard, Slack case management, Teams case management, ServiceNow Surveyapp Alerts, ServiceNow case management, shift editing & reports, survey scheduling, priority support.
Surveyapp - Smiley Feedback Surveys and Kiosk alternatives
Surveyapp - Smiley Feedback Surveys and Kiosk FAQ
Surveyapp - Smiley Feedback Surveys and Kiosk is a customer feedback platform. We find that it simplifies feedback collection with smiley-face ratings and offers diverse distribution channels like kiosks, email, and SMS. It also provides tools to analyze data and track key metrics like NPS and CSAT.
What is Surveyapp - Smiley Feedback Surveys and Kiosk and what does Surveyapp - Smiley Feedback Surveys and Kiosk do?
Surveyapp - Smiley Feedback Surveys and Kiosk is a customer feedback platform. We find that it simplifies feedback collection with smiley-face ratings and offers diverse distribution channels like kiosks, email, and SMS. It also provides tools to analyze data and track key metrics like NPS and CSAT.
We find Surveyapp integrates with other business applications for a streamlined workflow, though specific integrations aren't listed in the provided data. For more details, checking their website or contacting Surveyapp directly may be helpful.
How does Surveyapp - Smiley Feedback Surveys and Kiosk integrate with other tools?
We find Surveyapp integrates with other business applications for a streamlined workflow, though specific integrations aren't listed in the provided data. For more details, checking their website or contacting Surveyapp directly may be helpful.
We find that Surveyapp's main competitors are HappyOrNot, Survicate, Zonka Feedback, and Feedier. These platforms offer similar customer feedback solutions, often including smiley-face ratings and multi-channel distribution.
What the main competitors of Surveyapp - Smiley Feedback Surveys and Kiosk?
We find that Surveyapp's main competitors are HappyOrNot, Survicate, Zonka Feedback, and Feedier. These platforms offer similar customer feedback solutions, often including smiley-face ratings and multi-channel distribution.
We find Surveyapp - Smiley Feedback Surveys and Kiosk to be a legitimate option for gathering customer feedback. With a 4.5/5 rating on G2 and positive employee growth, it appears to be a reliable and growing company. We recommend exploring their free trial to determine if it meets your needs.
Is Surveyapp - Smiley Feedback Surveys and Kiosk legit?
We find Surveyapp - Smiley Feedback Surveys and Kiosk to be a legitimate option for gathering customer feedback. With a 4.5/5 rating on G2 and positive employee growth, it appears to be a reliable and growing company. We recommend exploring their free trial to determine if it meets your needs.
Surveyapp offers the Essentials plan for $287.88/month, the Business plan for $779.88/month, and an Enterprise plan with custom pricing. A free trial with limited responses is also available for those wanting to test the platform.
How much does Surveyapp - Smiley Feedback Surveys and Kiosk cost?
Surveyapp offers the Essentials plan for $287.88/month, the Business plan for $779.88/month, and an Enterprise plan with custom pricing. A free trial with limited responses is also available for those wanting to test the platform.
We find that Surveyapp's customer service is generally considered excellent. Users praise the responsiveness and helpfulness of the support team, highlighting their quick solutions to any arising issues. While some minor issues have been reported, they appear to have been resolved efficiently.
Is Surveyapp - Smiley Feedback Surveys and Kiosk customer service good?
We find that Surveyapp's customer service is generally considered excellent. Users praise the responsiveness and helpfulness of the support team, highlighting their quick solutions to any arising issues. While some minor issues have been reported, they appear to have been resolved efficiently.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
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