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Syntasa

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Company health

Employee growth
13% increase in the last year
Web traffic
31% decrease in the last quarter

Ratings

G2
4.8/5
(4)
Glassdoor
3.8/5
(12)

Syntasa description

Syntasa offers a data and AI platform that helps businesses understand customer behavior. It allows you to personalize your customers' digital experience, no matter what industry you are in. Syntasa is used by both large companies and government agencies.


Who is Syntasa best for

Syntasa is a great choice for medium to large companies that want to use data and AI to better understand their customers' behavior. We find the platform particularly useful for companies that want to create personalized digital experiences. It's also used by government agencies.

  • Perfect for mid-sized (101-1,000 employees) to large enterprises (1,001+). Excellent fit for organizations ready to scale their AI initiatives.

  • A strong choice for software, IT, and telecommunications. Ideal for businesses aiming to enhance digital experiences with data-driven insights.


Syntasa features

Supported

Data Connection: Connect first-party behavioral and enterprise data at the individual level. This allows businesses to gain deeper insights into customer behavior and preferences.

Supported

Custom Model Building: Build and deploy customized models to meet specific business needs. This empowers users to create tailored AI/ML solutions.

Supported

Private Cloud Deployment: Run the platform in a private cloud environment for enhanced security and control. This ensures data privacy and compliance with regulations.

Supported

Behavioral Data Integration: Syntasa allows connecting first-party behavioral data from various sources like websites, apps, and devices with enterprise data at the individual level.

Supported

Multi-Channel Activation: Syntasa's platform enables activation across multiple channels, which means that the insights derived can be used to improve customer experience and drive conversions across different touchpoints.

Supported

Self-Service Application: This feature focuses on enabling digital teams to easily access and utilize the platform. The self-service nature allows users to independently manage their data, build models, and deploy solutions without extensive technical support.

Supported

Pre-built Solutions: Syntasa offers pre-built solutions for specific use cases or industries to help businesses implement data solutions faster and achieve quicker time-to-value.


Syntasa pricing

See the Syntasa pricing page.


Syntasa alternatives

  • Logo of Insider
    Insider
    Personalizes customer journeys across channels with AI-powered insights.
    Read more
  • Logo of Snowplow
    Snowplow
    Own your data. Track, analyze, and understand user behavior.
    Read more
  • Logo of Bloomreach
    Bloomreach
    Personalizes websites and boosts conversions with AI.
    Read more
  • Logo of Comarch Marketing Automation
    Comarch Marketing Automation
    Personalizes customer journeys for stronger engagement and loyalty.
    Read more
  • Logo of Blastpoint
    Blastpoint
    Uncover hidden customer insights for smarter marketing and sales.
    Read more
  • Logo of Resonate Ignite Platform
    Resonate Ignite Platform
    Understand your audience deeply. Personalize campaigns. Improve decisions.
    Read more

Syntasa FAQ

  • What is Syntasa and what does Syntasa do?

    Syntasa offers a data and AI platform empowering businesses to understand customer behavior and personalize digital experiences. We find that it's particularly useful for connecting behavioral and enterprise data, building custom models, and activating insights across multiple channels. It appears to be a good fit for medium to large businesses.

  • How does Syntasa integrate with other tools?

    Syntasa integrates your first-party behavioral and enterprise data. It also works across multiple channels, allowing you to activate insights from various touchpoints. Pre-built solutions are available for quicker implementation.

  • What the main competitors of Syntasa?

    We find that Syntasa's main competitors include Insider, Bloomreach, and Snowplow. These platforms offer similar data-driven personalization and customer journey optimization capabilities. Additionally, Comarch and Blastpoint provide comparable marketing automation and customer insight features.

  • Is Syntasa legit?

    Syntasa appears to be a legitimate company. They have a good rating on G2 and positive employee growth on LinkedIn. While their website traffic has declined recently, they still cater to large businesses and government agencies.

  • How much does Syntasa cost?

    I couldn't find any pricing details for Syntasa. Contact their sales team directly to get a personalized quote based on your specific needs.

  • Is Syntasa customer service good?

    We find that Syntasa's customer service could use some improvement. While users appreciate the platform's features and ease of use, some have expressed a desire for better customer support, especially for business users.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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