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Blitzz description
Blitzz is a remote video support platform that lets you conduct inspections and provide customer service visually without requiring app downloads. It features tools for markup, collaboration, and guidance during remote sessions. Blitzz integrates with popular CRM and ITSM platforms, such as Salesforce and Zendesk, making it a good option for mid-sized companies in various industries seeking to improve support efficiency and reduce on-site visits.
Who is Blitzz best for
Blitzz is a remote video support platform that streamlines inspections and customer service through visual collaboration. It offers tools for markup and guidance, integrates with popular CRM and ITSM platforms like Salesforce and Zendesk, and eliminates the need for app downloads. This makes Blitzz a versatile solution for businesses looking to enhance support efficiency and reduce on-site visits.
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Best for small to medium-sized businesses (1-1000 employees) seeking enhanced remote support and inspections.
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Suitable for various industries aiming to improve support efficiency and reduce on-site visits.
Blitzz features
Supported Blitzz allows remote video inspections for various purposes, such as quality control, home appraisal, and heavy machinery inspections. |
Supported Blitzz offers tools for markup, collaboration, and guidance during remote video sessions. |
Supported Blitzz integrates with platforms like Salesforce and Zendesk. |
Supported Blitzz enables remote customer support, reducing the need for on-site visits. |
Supported Blitzz provides co-browsing capabilities. |
Blitzz pricing
See the Blitzz pricing page.
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Blitzz has a free trial.
Perfect for professionals and small teams seeking to enhance their operational efficiency.
Suited for large organizations requiring seamless integration and security compliance.
Blitzz alternatives
Blitzz FAQ
Blitzz is a remote video support platform enabling visual inspections and customer service without app downloads. It offers tools for markup, collaboration, and integrates with CRM and ITSM platforms like Salesforce and Zendesk. It's ideal for mid-sized companies seeking to streamline support and reduce on-site visits.
What is Blitzz and what does Blitzz do?
Blitzz is a remote video support platform enabling visual inspections and customer service without app downloads. It offers tools for markup, collaboration, and integrates with CRM and ITSM platforms like Salesforce and Zendesk. It's ideal for mid-sized companies seeking to streamline support and reduce on-site visits.
Blitzz integrates with popular CRM and ITSM platforms, including Salesforce and Zendesk. This streamlines workflows by connecting video support sessions with existing customer data and support tickets. These product integrations enhance support efficiency and reporting capabilities.
How does Blitzz integrate with other tools?
Blitzz integrates with popular CRM and ITSM platforms, including Salesforce and Zendesk. This streamlines workflows by connecting video support sessions with existing customer data and support tickets. These product integrations enhance support efficiency and reporting capabilities.
Top alternatives to Blitzz include SightCall, Remote Eye, and SupportGenie. These competitors offer similar features such as remote video support, AR annotations, and integrations with CRM platforms. They also focus on improving customer satisfaction and streamlining remote support processes.
What the main competitors of Blitzz?
Top alternatives to Blitzz include SightCall, Remote Eye, and SupportGenie. These competitors offer similar features such as remote video support, AR annotations, and integrations with CRM platforms. They also focus on improving customer satisfaction and streamlining remote support processes.
Yes, Blitzz is a legitimate remote video support platform. It's safe and offers tools for visual inspections, customer service, and integrations with popular CRM and ITSM platforms. Blitzz has garnered positive ratings (4.9/5 on G2), indicating user satisfaction and reliability as a software solution.
Is Blitzz legit?
Yes, Blitzz is a legitimate remote video support platform. It's safe and offers tools for visual inspections, customer service, and integrations with popular CRM and ITSM platforms. Blitzz has garnered positive ratings (4.9/5 on G2), indicating user satisfaction and reliability as a software solution.
Blitzz offers a Professional plan at $35 per user per month. They also have an Enterprise plan with custom pricing for larger organizations. Contact Blitzz for Enterprise pricing details. A free trial is available.
How much does Blitzz cost?
Blitzz offers a Professional plan at $35 per user per month. They also have an Enterprise plan with custom pricing for larger organizations. Contact Blitzz for Enterprise pricing details. A free trial is available.
Blitzz receives positive customer feedback regarding its customer service. Users highlight Blitzz's seamless accessibility and user-friendly interface, praising its effectiveness for real-time support and noting its positive impact on client satisfaction. No drawbacks related to customer service were mentioned.
Is Blitzz customer service good?
Blitzz receives positive customer feedback regarding its customer service. Users highlight Blitzz's seamless accessibility and user-friendly interface, praising its effectiveness for real-time support and noting its positive impact on client satisfaction. No drawbacks related to customer service were mentioned.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
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