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Telnyx CPaaS description
Telnyx is a cloud-based platform that lets you add calling, texting, video, and other communication features to your own software. It's like Lego blocks for communication tools! They offer global reach with high-quality service, and their easy-to-use controls make it simple to manage your communications. Telnyx is a good fit for mid-sized and larger companies who want to build custom communication solutions without the hassle of managing physical infrastructure.
Who is Telnyx CPaaS best for
Telnyx is a cloud communication platform ideal for mid-sized to large businesses needing custom solutions. Users praise its comprehensive documentation, helpful support, and flexible platform. Some find pricing complex and the verification process cumbersome. It offers a wide range of communication features, including voice, SMS, and video, via API.
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Ideal for mid-sized to large businesses.
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Best fit for Software, IT, and Telecommunications.
Telnyx CPaaS features
Supported Telnyx offers emergency calling integration via its Emergency API and Dynamic e911 service. |
Supported Telnyx supports sending and receiving business SMS and MMS messages. |
Supported Telnyx offers a Voice Calling API with advanced call control and global reach. |
Supported Telnyx offers a robust and well-documented SMS API for sending and receiving messages. |
Supported Telnyx has a global network with points of presence in 17 metros and coverage in over 140 countries. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
Telnyx CPaaS reviews
We've summarised 398 Telnyx CPaaS reviews (Telnyx CPaaS G2 reviews) and summarised the main points below.
- Comprehensive and easy-to-follow documentation.
- Proactive and helpful customer support.
- Wide range of communication features and API availability.
- Flexible and customizable platform.
- Competitive pricing and transparent billing.
- Difficult to understand pricing structure.
- KYC/Verification process can be cumbersome.
- Limited detailed billing information.
- Occasional support delays and inconsistent responses.
- Some outdated or incorrect API documentation.
Telnyx CPaaS pricing
The commentary is based on 110 reviews from Telnyx CPaaS G2 reviews.
Telnyx CPaaS offers competitive, transparent pay-as-you-go pricing and flexible options for voice, messaging, and fax. While some users found the pricing structure initially unclear and SMS setup complex, many highlighted the cost-effectiveness and affordability compared to other providers. Overall, the pricing sentiment is positive, especially for businesses seeking robust communication solutions at a lower cost.
Users sentiment
See the Telnyx CPaaS pricing page.
Telnyx CPaaS alternatives
Twilio FlexCloud contact center, instantly adaptable, for effortless customer conversations.Read more
Telnyx CPaaS FAQ
Telnyx CPaaS is a cloud-based communications platform enabling businesses to integrate calling, texting, video, and other communication features into their software. It offers global reach, high-quality service, and easy-to-use API. Telnyx is ideal for mid-sized and larger companies seeking custom communication solutions.
What is Telnyx CPaaS and what does Telnyx CPaaS do?
Telnyx CPaaS is a cloud-based communications platform enabling businesses to integrate calling, texting, video, and other communication features into their software. It offers global reach, high-quality service, and easy-to-use API. Telnyx is ideal for mid-sized and larger companies seeking custom communication solutions.
Telnyx CPaaS integrates with other tools via its comprehensive suite of APIs, including the Voice Calling API, SMS API, and Emergency Calling API. This allows developers to seamlessly embed communication features directly into their existing software applications.
How does Telnyx CPaaS integrate with other tools?
Telnyx CPaaS integrates with other tools via its comprehensive suite of APIs, including the Voice Calling API, SMS API, and Emergency Calling API. This allows developers to seamlessly embed communication features directly into their existing software applications.
Top Telnyx CPaaS competitors include Twilio, Nextiva, and Podium. These alternatives offer similar communication features, such as messaging, voice, and video, with varying focuses on specific business needs and sizes. Ozonetel CloudAgent is another option, specializing in AI-powered call center solutions.
What the main competitors of Telnyx CPaaS?
Top Telnyx CPaaS competitors include Twilio, Nextiva, and Podium. These alternatives offer similar communication features, such as messaging, voice, and video, with varying focuses on specific business needs and sizes. Ozonetel CloudAgent is another option, specializing in AI-powered call center solutions.
Yes, Telnyx CPaaS is a legitimate cloud communication platform. It offers reliable APIs for messaging, voice, and video, backed by positive user reviews praising its ease of use and comprehensive documentation. However, some users find the pricing structure complex.
Is Telnyx CPaaS legit?
Yes, Telnyx CPaaS is a legitimate cloud communication platform. It offers reliable APIs for messaging, voice, and video, backed by positive user reviews praising its ease of use and comprehensive documentation. However, some users find the pricing structure complex.
I could not find specific pricing information for Telnyx CPaaS. Contact Telnyx sales for product pricing details and to determine if the product is worth the investment for your needs.
How much does Telnyx CPaaS cost?
I could not find specific pricing information for Telnyx CPaaS. Contact Telnyx sales for product pricing details and to determine if the product is worth the investment for your needs.
Telnyx CPaaS customer service receives positive feedback. Users highlight the helpfulness, responsiveness, and expertise of the support team, particularly with technical issues and onboarding. While some mention occasional delays or inconsistent responses, overall, the support experience seems positive.
Is Telnyx CPaaS customer service good?
Telnyx CPaaS customer service receives positive feedback. Users highlight the helpfulness, responsiveness, and expertise of the support team, particularly with technical issues and onboarding. While some mention occasional delays or inconsistent responses, overall, the support experience seems positive.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.