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Textmagic

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Company health

Employee growth
7% decrease in the last year
Web traffic
17% decrease in the last quarter

Ratings

G2
4.4/5
(111)
Capterra
4.6/5
(225)
TrustPilot
3.9/5
(101)
Glassdoor
5.0/5
(23)

Textmagic description

Textmagic is a business text messaging service used to send notifications, alerts, reminders, and SMS marketing campaigns. It's a cloud-based platform that allows you to send texts through their web app, integrations like Zapier, or their API. Textmagic focuses on providing an easy-to-use interface for businesses to manage contacts, track campaigns, and analyze results. They prioritize security and compliance with industry standards.


Who is Textmagic best for

Textmagic is a user-friendly text messaging service for businesses of all sizes. Users love its intuitive interface and convenient communication features. However, some have noted the high pricing and limited media support as drawbacks. It's ideal for sending quick updates, reminders, and alerts.

  • Best for small, medium, and large businesses.

  • Suitable for various sectors, including retail, healthcare, finance, and more.


Textmagic features

Supported

Textmagic allows sending bulk SMS messages to contact lists.

Supported

Textmagic supports creating and sending SMS marketing campaigns.

Supported

Textmagic allows scheduling SMS campaigns for specific times and recurring sends.

Supported

Textmagic offers advanced SMS automation via autoresponders, list management, and integrations.

Supported

Textmagic supports two-way SMS messaging for real-time conversations.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Rather positive
+0.39

Customer Service

Rather positive
+0.3

Ease of Use

Strongly positive
+0.71

Reliability and Performance

Rather positive
+0.36

Ease of Implementation

Rather positive
+0.64

Scalability

Rather positive
+0.33

Textmagic reviews

We've summarised 429 Textmagic reviews (Textmagic GetApp reviews, Textmagic Software Advice reviews, Textmagic TrustPilot reviews, Textmagic Capterra reviews and Textmagic G2 reviews) and summarised the main points below.

Pros of Textmagic
  • Easy-to-use interface praised for simplicity and intuitiveness.
  • Convenient for sending and receiving texts from a computer or via email.
  • Effective for quick communication with clients and staff.
  • Useful for appointment reminders, notifications, and alerts.
  • Pay-as-you-go pricing model and no contracts are appreciated.
Cons of Textmagic
  • High pricing has been a recurring complaint, especially after recent price increases.
  • Limited media support; users can't send or receive images or files.
  • Some users experience inconsistent message delivery, especially to large groups.
  • Customer service responsiveness can be slow and unhelpful.
  • Lack of advanced features, such as recurring scheduled messages or complex automations.

Textmagic pricing

The commentary is based on 67 reviews from Textmagic Capterra reviews, Textmagic G2 reviews, Textmagic Software Advice reviews and Textmagic TrustPilot reviews.

Textmagic's pricing is generally viewed as affordable and a good value, especially for its pay-as-you-go model. However, some users have noted recent price increases for services like Sender IDs and international texts, leading to concerns about cost-effectiveness and potential price gouging. Others appreciate the transparent cost structure and lack of monthly contracts.

Users sentiment

Rather positive
+0.39

See the Textmagic pricing page.


Textmagic alternatives

  • Logo of ClickSend
    ClickSend
    Send faxes, SMS, email, letters online. Simple, reliable, scalable.
    Read more
  • Logo of Clerk Chat
    Clerk Chat
    Secure business texting, integrates with your workflow.
    Read more
  • Logo of HORISEN SMS Platform
    HORISEN SMS Platform
    Powerful SMS gateway for high-volume sending, routing, and tracking.
    Read more
  • Logo of Textline
    Textline
    Modern business texting platform for seamless team communication.
    Read more
  • Logo of SlickText
    SlickText
    Easy SMS marketing: grow lists, send texts, automate campaigns.
    Read more
  • Logo of Textedly
    Textedly
    Easy mass texting for marketing, alerts, and two-way chats.
    Read more

Textmagic FAQ

  • What is Textmagic and what does Textmagic do?

    Textmagic is a cloud-based business text messaging service for notifications, alerts, reminders, and SMS marketing campaigns. Its easy-to-use interface allows businesses to manage contacts, track campaigns, and analyze results, while prioritizing security and compliance. It offers bulk messaging, two-way conversations, and automation via integrations.

  • How does Textmagic integrate with other tools?

    Textmagic integrates with other tools through Zapier and its own API. This allows for streamlined workflows and connections with various platforms, enhancing its automation and communication capabilities. It enables users to connect with the apps they use and automate tasks.

  • What the main competitors of Textmagic?

    SlickText, SimpleTexting, ActiveCampaign, Mailchimp, and HubSpot Marketing Hub are the main competitors of Textmagic. These platforms offer similar SMS marketing and communication features, often with additional functionalities like email marketing and automation.

  • Is Textmagic legit?

    Yes, Textmagic is a legitimate business text messaging service. It's praised for its ease of use and effectiveness for quick communication. However, be aware of potential downsides like higher pricing and limited media support. Consider exploring alternatives if these factors are critical to your needs.

  • How much does Textmagic cost?

    Textmagic's pricing is not publicly available. Contact Textmagic directly for product pricing and to determine if Textmagic is worth the investment for your needs.

  • Is Textmagic customer service good?

    Textmagic's customer service receives mixed reviews. While some users praise the helpful and responsive support, others have experienced slow response times and unhelpful agents. Several negative reviews mention difficulty getting timely issue resolution.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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