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ThunderTix

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Company health

Employee growth
8% decrease in the last year
Web traffic
9% increase in the last quarter

Ratings

G2
4.6/5
(46)
Capterra
4.8/5
(253)

ThunderTix description

ThunderTix is a cloud-based ticketing and box office management software designed for live events, performing arts venues, and non-profits. It offers a full suite of tools for selling tickets online and in-person, managing seating, subscriptions, donations, merchandise, customer relationships, and marketing. ThunderTix simplifies event management with automated features like email reminders, renewals, and reporting. Its user-friendly design and focus on automation make it suitable for both staff and customers.


Who is ThunderTix best for

ThunderTix is a user-friendly ticketing and box office management software perfect for live events, performing arts venues, and non-profits. It offers tools for online and in-person ticket sales, seating charts, subscriptions, donations, and marketing. ThunderTix simplifies event management with automated features and seamless website integration. Users praise its ease of use and excellent customer service, while some find navigation challenging, especially under pressure. If you need affordable and flexible ticketing software, ThunderTix is a solid choice.

  • Best fit for small to medium-sized businesses seeking user-friendly ticketing and box office management.

  • Ideal for live event venues, performing arts, non-profits, and similar organizations.


ThunderTix features

Supported

ThunderTix offers recurring billing and membership management, streamlining administration and improving cash flow.

Supported

ThunderTix offers comprehensive reports on ticket sales revenue and the number of tickets sold.

Supported

ThunderTix allows automated emails like confirmations, reminders, and updates.

Supported

ThunderTix supports online ticket purchases and registrations.

Supported

ThunderTix allows accepting donations online via forms integrated with its ticketing system.

Supported

ThunderTix allows creating and managing reserved seating charts.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Rather positive
+0.6

Customer Service

Strongly positive
+1

Ease of Use

Strongly positive
+1

Reliability and Performance

Strongly positive
+1

Ease of Implementation

Strongly positive
+0.75

ThunderTix reviews

We've summarised 297 ThunderTix reviews (ThunderTix GetApp reviews, ThunderTix Capterra reviews and ThunderTix G2 reviews) and summarised the main points below.

Pros of ThunderTix
  • Easy to use and set up
  • Excellent and responsive customer service
  • Seamless website integration
  • Flexible and affordable plans
  • Real-time sales tracking and reporting
Cons of ThunderTix
  • Difficult to navigate quickly when each walk-up transaction is different
  • Phone app is limited to certain functionalities
  • Learning the platform takes time
  • Convoluted interface, especially the calendar view
  • Not easy to navigate, especially with a line waiting

ThunderTix pricing

The commentary is based on 35 reviews from ThunderTix Capterra reviews, ThunderTix G2 reviews and ThunderTix GetApp reviews.

ThunderTix is praised for its affordability, especially by non-profits. Users highlight its reasonable monthly fees and flexible pricing options, including maintenance mode for off-season. Many consider it a cost-effective alternative to larger ticketing platforms, offering excellent value for its features.

Users sentiment

Rather positive
+0.6

See the ThunderTix pricing page.

  • ThunderTix has a free trial.

GENERAL ADMISSION
$1 per ticket + $20 monthly minimum

Best for live music, small community theatres, open seating. Includes 20 tickets per month, general admission, priority online support, season pass packages.

RESERVED SEATING
$1.25 per ticket + $25 monthly minimum

Perfect for performing arts centers, table seating for live events. Includes 20 tickets per month, reserved & general seating, priority online support, multi-venue season pass packages.

ENTERPRISE
$1.75 per ticket + $175 monthly minimum

Large multi-venue performing arts centers requiring dedicated support. Includes 100 tickets per month, reserved & general seating, dedicated telephone support, multi-venue support.


ThunderTix alternatives

  • Logo of SimpleTix
    SimpleTix
    Easy online ticketing and event management, pay-per-ticket.
    Read more
  • Logo of Brown Paper Tickets
    Brown Paper Tickets
    Fair-priced event ticketing with no organizer fees.
    Read more
  • Logo of Printify
    thundertix vs Printify
    Print-on-demand network connecting your store to global printing.
    Read more
  • Logo of Tixly
    Tixly
    Streamlined ticketing and event management for venues.
    Read more
  • Logo of Agile Ticketing
    Agile Ticketing
    Streamlines ticketing, marketing, and fundraising for cultural venues.
    Read more
  • Logo of AudienceView Professional
    AudienceView Professional
    Streamlines ticketing, marketing, and CRM for live events.
    Read more

ThunderTix FAQ

  • What is ThunderTix and what does ThunderTix do?

    ThunderTix is a cloud-based ticketing and box office management software. It helps live event venues, performing arts organizations, and non-profits sell tickets online and in person, manage seating, subscriptions, and customer relations. ThunderTix automates tasks like email reminders and reporting, simplifying event management.

  • How does ThunderTix integrate with other tools?

    ThunderTix integrates with various platforms, including Mailchimp, Constant Contact, and QuickBooks. It also offers an open API for custom integrations. This enhances its flexibility for diverse needs.

  • What the main competitors of ThunderTix?

    Top alternatives to ThunderTix include AudienceView Professional, Tix, Eventcombo, and Purplepass Ticketing. These platforms offer similar features for ticketing, event management, and marketing, catering to various event organizers and venues.

  • Is ThunderTix legit?

    Yes, ThunderTix is a legitimate and safe ticketing platform. G2 and Capterra reviews rate it highly for ease of use and excellent customer service. Users appreciate its flexible plans and seamless website integration.

  • How much does ThunderTix cost?

    ThunderTix pricing starts at $1 per ticket + $20/month for the General Admission plan. The Reserved Seating plan is $1.25 per ticket + $25/month, and the Enterprise plan is $1.75 per ticket + $175/month. A free trial is available for users to explore the product's features. Is ThunderTix worth it? It depends on your event's size and ticketing needs.

  • Is ThunderTix customer service good?

    ThunderTix receives overwhelmingly positive feedback for its customer service. Users consistently praise the support team's responsiveness, helpfulness, and kindness. They appreciate the quick responses, clear communication, and personalized assistance. Some users even describe the support as the best they've encountered.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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