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TrekkSoft description
TrekkSoft is a cloud-based software designed for tour and activity operators. It helps businesses manage online bookings, process payments, and market their services. With TrekkSoft, you can create a website, track resources like guides and inventory, and even accept offline payments using mobile devices. It integrates with popular online travel agents, expanding your reach to a wider audience. TrekkSoft operates on a monthly subscription model and offers online support resources.
Who is TrekkSoft best for
TrekkSoft is a cloud-based booking and management software designed for tour and activity operators. Users love its easy-to-use interface, mobile app, and OTA integrations. However, some have noted high fees and slow customer support. TrekkSoft helps businesses manage bookings, payments, and marketing, making it ideal for companies seeking a comprehensive solution.
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Best for small to mid-sized tour and activity operators.
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Ideal for businesses in the hospitality and tourism industry.
TrekkSoft features
Supported TrekkSoft supports booking tours and managing tour reservations, including live inventory management and multi-channel sales. |
Supported TrekkSoft supports payment processing via its own service Payyo and integrations like Stripe and PayPal. |
Supported TrekkSoft allows creating and customizing trip pages with itineraries, descriptions, and booking information. |
Supported TrekkSoft offers reporting and analytics tools, including a business intelligence tool and Google Analytics integration. |
Supported TrekkSoft offers a calendar view to manage booking schedules. |
Supported TrekkSoft allows creating standard and custom bookings. |
Supported TrekkSoft integrates with Viator and likely with Expedia via its channel management solution. |
We evaluate the sentiment that users express about non-functional aspects of the software
Customer Service
Ease of Use
Reliability and Performance
Scalability
TrekkSoft reviews
We've summarised 213 TrekkSoft reviews (TrekkSoft Software Advice reviews, TrekkSoft GetApp reviews, TrekkSoft Capterra reviews and TrekkSoft G2 reviews) and summarised the main points below.
- Easy-to-use booking system, appreciated by both staff and customers.
- Excellent mobile app for managing bookings on the go.
- Good integration with major online travel agents (OTAs).
- Helpful and friendly customer support, particularly during setup.
- Comprehensive features, including website builder, payment gateway, and resource management.
- High fees, especially for new clients.
- Slow customer support response times, sometimes taking days.
- Website widget can be difficult to customize and has IOS issues.
- Limited payment options, lacks local currency support in some regions.
- Reporting features could be improved with more detailed information.
TrekkSoft pricing
The commentary is based on 19 reviews from TrekkSoft Capterra reviews, TrekkSoft GetApp reviews and TrekkSoft Software Advice reviews.
TrekkSoft uses a commission-based model for its pricing plans. The Commission Model has a one-time setup fee of €799. The Accelerate and Ultimate plans are billed annually. The Enterprise plan requires contacting sales for a custom quote.
See the TrekkSoft pricing page.
Up to 10 user accounts, up to 20 agents and resellers accounts, 1 hour of dedicated training, unlimited customer support, backend booking management, payment gateway, booking widget, point of sales & mobile app, custom email notifications & tickets, discount codes & gift voucher, reporting, resource manager, channel manager, and Google Analytics integration.
Everything from Commission Model plus 3 hours of dedicated training, partner network, private/custom trips builder, multi-platform calendar sync, yield management pricing, book now and pay later option, down payments, price category syncing, and on-demand activity inquiries.
Everything from Accelerate plus unlimited user accounts, unlimited agents and resellers accounts, dedicated account manager, API access, 1,000+ integrations with Zapier, Business Intelligence, multiple payment gateway options, activity packages, passbook wallet customization, and early stage access to new features.
Advanced features and personalized support to manage a high level of complexity.
TrekkSoft alternatives
TrekkSoft FAQ
TrekkSoft is cloud-based booking software for tour and activity operators. It simplifies online bookings, payment processing, and marketing, including website creation, resource tracking, and offline payments. TrekkSoft integrates with online travel agents, expanding market reach.
What is TrekkSoft and what does TrekkSoft do?
TrekkSoft is cloud-based booking software for tour and activity operators. It simplifies online bookings, payment processing, and marketing, including website creation, resource tracking, and offline payments. TrekkSoft integrates with online travel agents, expanding market reach.
TrekkSoft integrates with various tools, including major online travel agents (OTAs) like Viator and likely Expedia. It also supports payment processing through its own service, Payyo, and integrates with Stripe and PayPal. This connectivity streamlines operations and expands market reach.
How does TrekkSoft integrate with other tools?
TrekkSoft integrates with various tools, including major online travel agents (OTAs) like Viator and likely Expedia. It also supports payment processing through its own service, Payyo, and integrates with Stripe and PayPal. This connectivity streamlines operations and expands market reach.
Top alternatives to TrekkSoft include Checkfront, Bokun, and FareHarbor. These platforms offer similar features for tour and activity operators, such as online booking management, payment processing, and resource scheduling. Checkfront is known for its simplicity, Bokun for its OTA connections, and FareHarbor for robust customer support.
What the main competitors of TrekkSoft?
Top alternatives to TrekkSoft include Checkfront, Bokun, and FareHarbor. These platforms offer similar features for tour and activity operators, such as online booking management, payment processing, and resource scheduling. Checkfront is known for its simplicity, Bokun for its OTA connections, and FareHarbor for robust customer support.
Yes, TrekkSoft is a legitimate booking software for tour and activity operators. It's known for its ease of use and helpful customer support, especially during setup. However, be aware of potential downsides like high fees and occasional slow support response times.
Is TrekkSoft legit?
Yes, TrekkSoft is a legitimate booking software for tour and activity operators. It's known for its ease of use and helpful customer support, especially during setup. However, be aware of potential downsides like high fees and occasional slow support response times.
TrekkSoft doesn't publicly disclose its pricing. Contact their sales team to obtain a customized quote based on your specific business needs and requirements.
How much does TrekkSoft cost?
TrekkSoft doesn't publicly disclose its pricing. Contact their sales team to obtain a customized quote based on your specific business needs and requirements.
TrekkSoft's customer service receives positive feedback, especially for their helpfulness during the initial setup process. However, some users have experienced slow response times. Despite these occasional delays, the overall sentiment towards their support is favorable.
Is TrekkSoft customer service good?
TrekkSoft's customer service receives positive feedback, especially for their helpfulness during the initial setup process. However, some users have experienced slow response times. Despite these occasional delays, the overall sentiment towards their support is favorable.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.